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Sr. Backup Consultant Resume

Rockville, MD

SUMMARY:

  • Strong working knowledge of Unix (AIX, HP, Sun) and Windows operating systems
  • Supported backup environments up to 70,000 clients
  • Highly Experienced in configuring Data Domains DD880,DD890,DD990 using Boost option integrated to NetBackup
  • Worked as a Senior Level NetBackup Administrator and responsible for Backup infrastructure
  • Extensive Experience in conducting the Disaster Recovery Exercises from Scratch
  • 12+ years extensive experience in configuring NetBackup with releases starting from 5.1 to 7.7.1 (4.5,5.1,6.5,7.1,7.5 & latest 7.7.1)
  • Expertise in implementation, deployment, upgradation, administration and troubleshooting of backup environments using NetBackup/Commvault/Avamar/DataDomain and Tape Drive Zoning on SAN and NAS Filers
  • Hands - on experience setting up the Oracle RMAN Backups and MSSQL backups
  • Hands-on experience on Replication on Data Domain
  • Hands-on experience in migrations of backup clients from one Data Center to another
  • Hands-on experience in designing and implementing DR Plans and testing
  • NetBackup alerts and reports automation by Shell scripting and SQL scripting
  • Documentation skills using Microsoft Power point,Microsoft Visio and Microsoft Project
  • Strong knowledge on Enterprise hardware, storage solutions and networking
  • Worked as SME for Confidential & Confidential Hosting and Applications backup operations team in a client facing role
  • Experience in performance tuning and capacity planning
  • Strong knowledge on Shell Scripting
  • Strong knowledge on reporting tools ( DPA, Ops Center)
  • Expertise in analyzing User Requirements, Functional and Technical Specifications

TECHNICAL SKILLS:

Environment: Symantec NetBackup 8.0,7.7.3, 7.6.1,7.5, 7.1, 7.0, 6.5, 6.0, 5.1,Commvault9,10, EMC Avamar 6.0, 7.1, NetApp and EMC Data domain VTL’s ( 5.2.2), Decru Data Fort 1020, Data Domain 5.4,5.6 OS and VMware, DD4200, DD890, DD880

Software: Solaris 9, 10, 11 and Redhat Linux 5.0, 6.0,7.1 AIX, Windows 2000, 2003, 2008, 2012, XP, Win2010, ACSLS, Microsoft Project, Visio, Word, Excel, PowerPoint

Servers H/W Model: Sun StorageTek L 700, SL3000, SL500, C4 tape libraries, NetApp VTL 700, NetApp Filer FAS8000, FAS2500, network Switches

Storage Model: NETAPP - FAS 6040, FAS 3070, FAS 3040

Switch Model: Brocade 12000/4900/4100/300 and Cisco MD 9000

EMC SAN: VNX,VMAX, Lun provisioning, NFS and CIFS shares.

Virtualization: VMware ESX Server 2.5/3.0.1,5.5,6.0,6.5 VMware Virtual Centre

Ticketing Tools: BMC Remedy, Peoplesoft HDFS, SNOW

Reporting Tools: EMC Data Protection Advisor, Veritas Opscenter.

PROFESSIONAL EXPERIENCE:

Sr. Backup Consultant

Confidential, Rockville, MD

Responsibilities:

  • Engaging with Oracle,Quantum,EMC,Veritas support on tape drives and tape library hardware issues
  • Management of Quantum i6000 and i2000 scalar tape Libraries
  • Configuration and Exchange, Oracle and SQL database backups
  • Configuration of NDMP backups
  • Managing disk replacement activities on Data Domain DD890
  • Performed initial configuration of Data domain systems DD890
  • Performed initial configuration and up gradations on Netbackup Appliances 5230,5330
  • Performed firmware upgrades on Netbackup Appliances 5230,5330
  • Actively involved and managed Disaster Activities.
  • Configuration of Auto image replication with MSDP and Data Domain
  • Configuration of Storage servers,Disk pools and Storage units.
  • Configuration of SLP for duplication and AIR operations
  • Extensive experience in configuring the Tape libraries (Physical, Virtual) for NetBackup
  • Configuration of VMWARE backups using accelerator option
  • Extensive experience in performing L4 Level Troubleshooting for NetBackup
  • Configuration of Oracle,Vmware backups using Intelligent Policy
  • Upgradation of Netbackup master,Media and client servers from 7.6.1 to 7.7.3 and 7.7.3 to 8.0
  • Configured and perforemed netbackup upgradation using Netbackup Live update
  • Performed catalog database consistency check with NBCC and NBCCR utilities
  • Bring down/up ACSLS db gracefully for tape library maintenance activities.
  • Configuration of Exchange 2010/2013 DAG backups
  • Installed, Configured, Implemented NetBackup OPSCENTER
  • Extensive experience working on Shell scripts for Netbackup automation
  • Configuration and management of Vault for ejecting tapes and reports.

Sr. Backup Consultant

Confidential, Weehawken, NJ

Responsibilities:

  • Involved in client migration from Netbackup to Commvault environment
  • Performed catarc restores to restore NDMP and Exchange data.
  • Installation, Configuration and Administration of CommVault Simpana environment which includes CommServe, Media Agent and iDAs (Simpana 9.0 / 10.0)
  • Performed import operation for 120 DLT media for decommissioned legacy systems and recovered critical data from the year 2000
  • Managed Master servers and ACSLS servers in Cluster environment
  • Managing SL8500,SL3000 and SL500 Tape libraries with SLConsoles and ACSLS servers
  • Involved in client migration from Netbackup to Commvault environment
  • Successfully completed decommission of media servers and migrated master server to DR server as part of DC exit process.
  • Installed Netbackup master server with version 7.5.0.4 Confidential DR location
  • Performed duplication of backup from Disk to tape using SLP
  • Actively involved in repatching of tape drives on SL8500 without interruption for backups.
  • Involved to configure Appliance 5230 as master as part of Netbackup catalog Manipulation Project.
  • Upgraded ACSLS db from 7.3 to 8.2
  • Engaging with Oracle support on tape drives and tape library hardware issues
  • As part of DC exit Performed catalog replication with rsync to DR site and brought the DR server online for future restores
  • Manage multiple Commcells in Americas region with up to 4000 clients, backing up Windows / UNIX File Systems, Oracle / Sybase / SQL/ Exchange Databases.
  • Perform daily routine maintenance such as Monitor Backups/Restores, Auxiliary Copies, Disk Libraries, Tape Libraries, Media Agents, Data Aging and troubleshoot failed Backups/Restores.
  • Participate in Data Center Migrations working closely with Datacenter / Server / Application / Database teams and external vendors attending daily SCRUM calls
  • Running commvault work flows for Backup Add, Backup Remove, and Content Change etc..
  • Develop plans for the upgrade/Service pack installation of CommVault Simpana software to ensure supportability across all servers within the Data Center.

Environment: Veritas NetBackup 7.5.0.4, Commvault v10, Data Domain 5.4 OS, Reporting Solutions,Operating systems: Linux, Solaris,AIX Windows

Specialist, Technical Support

Confidential

Responsibilities:

  • Health Check review of various NetBackup domains
  • Instalation,Configuration and Testing of Bare Metal Restore
  • Configuration of Sybase database backups
  • Configuration of Share Point backups
  • Reviewing of all Aged incidents with the Management on weekly basis
  • Interacting with the Incident, Change, Problem management and Client Managers to have a smooth function of the Production support by not giving any chance for conflicts.
  • Analyze the environment and Suggest Backup strategies based upon the client’s Resources and Requirements.
  • Configuration of Storage HW/Tape Libraries/Virtual Tape Libraries/SAN option/SSO in complex environments and troubleshoot the issues.
  • Investigate technical problems to determine the root cause, research and answer customer questions, and provide other front-end technical support activities.
  • Troubleshot on NetBackup, VTL, EMC Data Domain, SL3000, L700, SL500 and C4 tape library
  • Collaborated with various Vendors/Teams to get the issues fixed
  • Reviewed all Aged incidents with the Management on weekly basis
  • Media server migrations from 1Gige to 10Gige Interface
  • Tape drive zoning on MD 9000 Cisco switches.
  • Handled Rack and Stack Media servers to DC’s and coordinated with tape drive install with vendors, fiber runs, SAN zoning, NetBackup Installation and tape drives configuration
  • Involved in client updates projects to see new media servers, post analysis/schedule optimization (how to use the new media servers) and tape management
  • Performed Load Balancing across the media servers to eliminate error code 196's in Backup Environment
  • Implemented Client side encryption in few NetBackup environments
  • Designed total Advanced disk Based and Replication solution for the Environment
  • Handled New Hardware deployments (VTL's and Tape library) in backup environments
  • Implemented Storage Unit Groups in Backup environment to automatically assign the queued backup jobs to free drives
  • Interacted with the Incident, Change, Problem management and Client Managers to have a smooth function of the Production support by not giving any chance for conflicts
  • Master and media servers Up gradation from NetBackup 5.x to 6.5 and 6.5 to 7.x
  • Helped clients patch up their NetBackup edition to the latest patch level to resolve the discrepancies with the previous NetBackup edition/patch level
  • Walked through the configuration of AVAMAR on clusters which included Solaris Servers, Unix, Linux, MS Exchange 2000/2003, MS SQL, File Servers
  • Hands-on experience in AVAMAR Backup Tool
  • Server/Client installation on different platforms (Unix/Windows/Linux)
  • Managed Domains, Clients, Users through AVAMAR Administrator console
  • Created and managed Dataset, Schedule and Retention Policy
  • Monitored AVAMAR backups and recovering failed backups
  • Strong Knowledge of EMC Avamar concepts
  • Advanced troubleshooting of backup and recovery related issues
  • Responsible for advanced troubleshooting of backup and recovery related issues
  • Generated different kinds of backup reports and sent to customer
  • Backup infrastructure for lLoad balancers, MSSQL using EMC Avamar and performed end to end setup and executed the necessary use cases and test-cases on it in order to optimize the performance
  • Used DPA Backup reporting tools to provide the accurate success rate to management in Daily/Weekly Calls
  • Configuration of NFS, CIFS on Data Domain which were used for the RMAN migration activities
  • Configuring Networker Controlled Data Domain Replication for DDBoost devices
  • Configuring DATA DOMAIN VTL solution and Boost solution
  • Implementation of MSSQL backups over DDBOOST
  • Maintained the balance between the server, storage node and client versions and worked on the compatibilities with Data Domain
  • Designed and implemented DR Plans which included Replication in Avamar, Data Domain,

Environment: EMC Avamar 6.0 /7.1/7.2, Data Domain., UNIX, Solaris 8,9,10; Linux 5.x,6.0

System Operations Lead Specialist

Confidential

Responsibilities:

  • Managed the day - to-day tasks, operation and problem solving of a team to meet with the required Service Level Agreements and standards
  • Configured backups for a server holding 6 TB data
  • As a NetBackup engineer, installed NetBackup SAN Media software, configured tape drives on the SAN media server and storage units on master server along with file system backup policy, tested the backups and restores
  • Interacted with Clients, Service management and Hardware/Software Vendors
  • Backups and Restores operations using NetBackup 5.5/6.5/7.1
  • Provided support for more than 300 applications
  • Coordinated with onsite team for knowledge transfer
  • Engaging Symantec Support for resolution of critical issues related to NetBackup
  • Troubleshot Backup and Restore related issues in the environment
  • Installation of NetBackup server, Media servers and clients in UNIX and Windows environments
  • Designing and implementing backup solution using VERITAS NetBackup 6.x and StorageTek SL8500 libraries in ACSLS environment
  • NetBackup automation using Shell scripts
  • Worked on Configuration of Ops Center for various domains
  • Tape ejects and Scratch media request for different Recall accounts and media management in all DC's
  • Designing and Planning of Backup policies, modify and optimize backup schedules
  • Proficient with NetBackup GUI and command line utilities
  • Managing tape libraries L700, SL500, SL3000.SL8500
  • Worked with change and problem management process
  • Responsible for ensuring that trouble tickets, daily reports, logs and changes were completed
  • Experience with managing and supporting backup solutions for large database environments
  • Analyzed backup system performance, collected information, and prepared summary reports through EMC DPA and ops center

Environment: NetBackup 6.5/7.1, Pure disk

FMS Engineer

Confidential

Responsibilities:

  • Provided Service to the clients on issues related to Desktop systems including Software installation
  • Established Network Work groups for clients
  • Allocation of trouble tickets and coordinate with the relevant teams to resolve client issues
  • Interacted with clients and attended meetings
  • L1 support for Veritas NetBackup 4.5,5.x environment
  • Engaging HP, SUN on tape drives hardware issues
  • Attended incident calls to represent ongoing backup issues
  • Responsible for monitoring the backup servers worldwide
  • Responsible for NetBackup client installation and configuration of backups for new servers
  • Regular monitoring for successful completion of backups
  • Special Monitoring for Backups of Database Servers, Exchange Servers
  • Tape management and ensuring availability of tapes in Juke Box by coordinating with Offsite team
  • Coordinated with vendors on tape drive issues
  • Worked on ticketing system on backups and recoveries

Environment: Veritas NetBackup 4.5/5.1, UNIX, Solaris 8,9,10

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