Senior Security Operation Engineer Resume
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SUMMARY:
IT professional having 8+ years of experience in IT infrastructure technologies. I have rich expertise in systems administration, IAM, IT System Engineering, system automation and ITIL best practices/compliance.
TECHNICAL COMPETENCIES:
- OKTA
- SecureAUTH
- Identity & Access management
- CyberArk
- Amazon Web Service
- Office 365
- Python
- Active Directory/Windows Server 2008/2012 R2 Administration
INDUSTRY EXPERIENCE:
Confidential
Senior Security Operation Engineer
Responsibilities:
- Implementation and management of SSO (Single Sign - on) globally for organization.
- Implementing enterprise wide security to the applications and SAML 2.0 federation service.
- Working Troubleshoot and configure application in Okta using SAML
- Administer and manage Okta Integration for internal & external applications.
- Configure OKTA single sign on and Multi-factor policies & provisioning.
- Privileged identity management support and implementation activities.
- Providing level 2 support/troubleshooting for SSO issues for all Internal employees.
- Troubleshooting skill set includes OKTA and related component logs along with the connectivity between the components.
- Manage & handling SSL/Cloud Certificate Approval using DigiCert.
- Exporting and importing the .xml files (Metadata).
- Managing SSL security certificates for all SSO integrated applications.
- Proficient in analysing the Root Cause, implementing solution and document Root Cause Analysis (RCA).
- Provide certificate configuration and maintenance support.
- Provide support for the Public Key Infrastructure (PKI) service.
- Responsible for requesting, receiving, installation, and accountability of PKI certificates and providing technical support for PKI.
- Generate VIP manager reports and logs for troubleshooting purpose.
- Onboarding users in CyberArk.
- Addition of the accounts to the CyberArk (Local/domain/static/*NIX/database)
- Providing users with permissions on safes.
- Troubleshooting of issues which cause Automatic password rotation to stop.
- Documentation creation of SOP's for users/new teammates to work the basic stuff themselves.
Confidential
Software Support engineer
Responsibilities:
- Providing and implementing Expert technical solution on. Identity and access Management products of OKTA.
- Troubleshooting skill set includes OKTA and related component logs along with the connectivity between the components.
- Deployment, Configuration and Integration of IDP servers.
- Understanding of VPNs and relevant authentication components, procedures and protocols (LDAP, RADIUS, SAML)
- Experience with SAML, assertion languages with regards to SaaS applications integration (Office 365, AWS, Salesforce) etc.
- Knowledge about IIS and Web Server SSL Certificates.
- Act as a point of escalation for other Technical Support staff, including Level 2 knowledge of product line.
- Handling VPN server troubleshooting and ability to learn new technologies.
- Configuring and Managing Windows server infrastructure with Physical & Virtual environment.
- Knowledge Migration from Windows 2008R2 to Window server 2012R2.
Confidential
Associate Consultant
Responsibilities:
- Configuring and Managing server 2008R2 and 2012R2.
- Knowledge Migration from Windows 2008R2 to Window server 2012R2.
- Managing and troubleshooting Sites Replication service (RPC) related issues.
- Provide technical support to clients on issues related to AD via remote session.
- Seized and Transfer FSMO roles to another DC.
- Install and configured Directory Synchronization.
- Dealing with DNS/DHCP issues.
- Migrate AD user accounts to Office 365 via DirSync/AD Connect.
- Troubleshooting user accounts/attributes/password synchronization from AD to Office 365.
- Adding and verifying domains in Office 365.
- Maintaining security patches, backups, monitoring and performing routine server maintenance.
- Handling and Maintain the Printer Server for Solar application
- Created virtual machines and troubleshoot if any issue.
Confidential
Senior Solution Engineer
Responsibilities:
- Creation of the Assessment reports like User, Workstation, Server, Group & AD Assessment.
- File and Printer administration.
- Managing Server performance.
- Troubleshooting of DNS/DHCP related issues.
- Implementing and managing Group Policies.
- Provided 3nd level support to US Clients.
- Configure Advanced User and Group Policy & Permission in Windows platform.
- Configure Remote Desktop in Windows XP/Vista/Win7.
- Deployed desktop and laptop images using Symantec Ghost.
Confidential
Technical Support Engineer
Responsibilities:
- Online Data card Troubleshooting.
- Worked on issues like Internet Speed Slowness.
- Provide Technical Support for MTS Customers.
- Was Handling Technical escalation for MTS users.