Senior Security Operation Engineer Resume

SUMMARY:

IT professional having 8+ years of experience in IT infrastructure technologies. I have rich expertise in systems administration, IAM, IT System Engineering, system automation and ITIL best practices/compliance.

TECHNICAL COMPETENCIES:

OKTA
SecureAUTH
Identity & Access management
CyberArk
Amazon Web Service
Office 365
Python
Active Directory/Windows Server 2008/2012 R2 Administration

INDUSTRY EXPERIENCE:

Confidential

Senior Security Operation Engineer

Responsibilities:

Implementation and management of SSO (Single Sign - on) globally for organization.
Implementing enterprise wide security to the applications and SAML 2.0 federation service.
Working Troubleshoot and configure application in Okta using SAML
Administer and manage Okta Integration for internal & external applications.
Configure OKTA single sign on and Multi-factor policies & provisioning.
Privileged identity management support and implementation activities.
Providing level 2 support/troubleshooting for SSO issues for all Internal employees.
Troubleshooting skill set includes OKTA and related component logs along with the connectivity between the components.
Manage & handling SSL/Cloud Certificate Approval using DigiCert.
Exporting and importing the .xml files (Metadata).
Managing SSL security certificates for all SSO integrated applications.
Proficient in analysing the Root Cause, implementing solution and document Root Cause Analysis (RCA).
Provide certificate configuration and maintenance support.
Provide support for the Public Key Infrastructure (PKI) service.
Responsible for requesting, receiving, installation, and accountability of PKI certificates and providing technical support for PKI.
Generate VIP manager reports and logs for troubleshooting purpose.
Onboarding users in CyberArk.
Addition of the accounts to the CyberArk (Local/domain/static/*NIX/database)
Providing users with permissions on safes.
Troubleshooting of issues which cause Automatic password rotation to stop.
Documentation creation of SOP's for users/new teammates to work the basic stuff themselves.

Confidential

Software Support engineer

Responsibilities:

Providing and implementing Expert technical solution on. Identity and access Management products of OKTA.
Troubleshooting skill set includes OKTA and related component logs along with the connectivity between the components.
Deployment, Configuration and Integration of IDP servers.
Understanding of VPNs and relevant authentication components, procedures and protocols (LDAP, RADIUS, SAML)
Experience with SAML, assertion languages with regards to SaaS applications integration (Office 365, AWS, Salesforce) etc.
Knowledge about IIS and Web Server SSL Certificates.
Act as a point of escalation for other Technical Support staff, including Level 2 knowledge of product line.
Handling VPN server troubleshooting and ability to learn new technologies.
Configuring and Managing Windows server infrastructure with Physical & Virtual environment.
Knowledge Migration from Windows 2008R2 to Window server 2012R2.

Confidential

Associate Consultant

Responsibilities:

Configuring and Managing server 2008R2 and 2012R2.
Knowledge Migration from Windows 2008R2 to Window server 2012R2.
Managing and troubleshooting Sites Replication service (RPC) related issues.
Provide technical support to clients on issues related to AD via remote session.
Seized and Transfer FSMO roles to another DC.
Install and configured Directory Synchronization.
Dealing with DNS/DHCP issues.
Migrate AD user accounts to Office 365 via DirSync/AD Connect.
Troubleshooting user accounts/attributes/password synchronization from AD to Office 365.
Adding and verifying domains in Office 365.
Maintaining security patches, backups, monitoring and performing routine server maintenance.
Handling and Maintain the Printer Server for Solar application
Created virtual machines and troubleshoot if any issue.

Confidential

Senior Solution Engineer

Responsibilities:

Creation of the Assessment reports like User, Workstation, Server, Group & AD Assessment.
File and Printer administration.
Managing Server performance.
Troubleshooting of DNS/DHCP related issues.
Implementing and managing Group Policies.
Provided 3nd level support to US Clients.
Configure Advanced User and Group Policy & Permission in Windows platform.
Configure Remote Desktop in Windows XP/Vista/Win7.
Deployed desktop and laptop images using Symantec Ghost.

Confidential

Technical Support Engineer

Responsibilities:

Online Data card Troubleshooting.
Worked on issues like Internet Speed Slowness.
Provide Technical Support for MTS Customers.
Was Handling Technical escalation for MTS users.

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