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Senior Security Operation Engineer Resume

SUMMARY:

IT professional having 8+ years of experience in IT infrastructure technologies. I have rich expertise in systems administration, IAM, IT System Engineering, system automation and ITIL best practices/compliance.

TECHNICAL COMPETENCIES:

  • OKTA
  • SecureAUTH
  • Identity & Access management
  • CyberArk
  • Amazon Web Service
  • Office 365
  • Python
  • Active Directory/Windows Server 2008/2012 R2 Administration

INDUSTRY EXPERIENCE:

Confidential

Senior Security Operation Engineer

Responsibilities:

  • Implementation and management of SSO (Single Sign - on) globally for organization.
  • Implementing enterprise wide security to the applications and SAML 2.0 federation service.
  • Working Troubleshoot and configure application in Okta using SAML
  • Administer and manage Okta Integration for internal & external applications.
  • Configure OKTA single sign on and Multi-factor policies & provisioning.
  • Privileged identity management support and implementation activities.
  • Providing level 2 support/troubleshooting for SSO issues for all Internal employees.
  • Troubleshooting skill set includes OKTA and related component logs along with the connectivity between the components.
  • Manage & handling SSL/Cloud Certificate Approval using DigiCert.
  • Exporting and importing the .xml files (Metadata).
  • Managing SSL security certificates for all SSO integrated applications.
  • Proficient in analysing the Root Cause, implementing solution and document Root Cause Analysis (RCA).
  • Provide certificate configuration and maintenance support.
  • Provide support for the Public Key Infrastructure (PKI) service.
  • Responsible for requesting, receiving, installation, and accountability of PKI certificates and providing technical support for PKI.
  • Generate VIP manager reports and logs for troubleshooting purpose.
  • Onboarding users in CyberArk.
  • Addition of the accounts to the CyberArk (Local/domain/static/*NIX/database)
  • Providing users with permissions on safes.
  • Troubleshooting of issues which cause Automatic password rotation to stop.
  • Documentation creation of SOP's for users/new teammates to work the basic stuff themselves.

Confidential

Software Support engineer

Responsibilities:

  • Providing and implementing Expert technical solution on. Identity and access Management products of OKTA.
  • Troubleshooting skill set includes OKTA and related component logs along with the connectivity between the components.
  • Deployment, Configuration and Integration of IDP servers.
  • Understanding of VPNs and relevant authentication components, procedures and protocols (LDAP, RADIUS, SAML)
  • Experience with SAML, assertion languages with regards to SaaS applications integration (Office 365, AWS, Salesforce) etc.
  • Knowledge about IIS and Web Server SSL Certificates.
  • Act as a point of escalation for other Technical Support staff, including Level 2 knowledge of product line.
  • Handling VPN server troubleshooting and ability to learn new technologies.
  • Configuring and Managing Windows server infrastructure with Physical & Virtual environment.
  • Knowledge Migration from Windows 2008R2 to Window server 2012R2.

Confidential

Associate Consultant

Responsibilities:

  • Configuring and Managing server 2008R2 and 2012R2.
  • Knowledge Migration from Windows 2008R2 to Window server 2012R2.
  • Managing and troubleshooting Sites Replication service (RPC) related issues.
  • Provide technical support to clients on issues related to AD via remote session.
  • Seized and Transfer FSMO roles to another DC.
  • Install and configured Directory Synchronization.
  • Dealing with DNS/DHCP issues.
  • Migrate AD user accounts to Office 365 via DirSync/AD Connect.
  • Troubleshooting user accounts/attributes/password synchronization from AD to Office 365.
  • Adding and verifying domains in Office 365.
  • Maintaining security patches, backups, monitoring and performing routine server maintenance.
  • Handling and Maintain the Printer Server for Solar application
  • Created virtual machines and troubleshoot if any issue.

Confidential

Senior Solution Engineer

Responsibilities:

  • Creation of the Assessment reports like User, Workstation, Server, Group & AD Assessment.
  • File and Printer administration.
  • Managing Server performance.
  • Troubleshooting of DNS/DHCP related issues.
  • Implementing and managing Group Policies.
  • Provided 3nd level support to US Clients.
  • Configure Advanced User and Group Policy & Permission in Windows platform.
  • Configure Remote Desktop in Windows XP/Vista/Win7.
  • Deployed desktop and laptop images using Symantec Ghost.

Confidential

Technical Support Engineer

Responsibilities:

  • Online Data card Troubleshooting.
  • Worked on issues like Internet Speed Slowness.
  • Provide Technical Support for MTS Customers.
  • Was Handling Technical escalation for MTS users.

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