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Senior Systems Analyst Resume

SUMMARY:

  • Senior Systems Analyst with over 30 years of information technology experience.
  • Primarily worked in the Confidential Mainframe environment using COBOL language.
  • Also worked with Assembler language for a year. In addition worked with client server languages such as Visual Basic and C# for a couple years.
  • I have over ten years in Health Care Industry and several years in Manufacturing and Warehouse Distribution.
  • I’m completely familiar with the Software Development Life Cycle from gathering requirements to deployment.
  • Worked individually on many projects but also has vast experience as a Team Leader guiding and mentoring programmers.
  • With extensive analytical skills and adept in understanding business objectives I’ve been able to support the customer in their business needs.
  • I also have experience using Focus and other Report Generator programs.
  • Welcome the opportunity to support your business directives and future goals.

PROFESSIONAL SKILLS:

  • Able to work with minimum supervision
  • Adept in analyzing and understanding new applications
  • Excellent communication skills
  • Worked with global teams for several years
  • Able to lead and direct as a team lead
  • Excellent at working with the business in understanding their business direction and goals
  • Experience with all aspects of software life - cycle from design to deployment
  • Highly skilled in gathering business requirements and translating into detail design documents for coding programs
  • Highly skilled in creating test cases and business cases to test the business requirements
  • Adept in testing and debugging
  • Adept in creating test plans for business signoff of a project
  • Highly experienced with interface programs, database conversions, file conversions
  • Highly skilled in the implementation of vendor software and integrating it with the current application
  • Very knowledgeable on reducing file redundancy
  • Over 20 years’ experience on the Confidential Mainframe using COBOL, COBOL-II, TSO, JCL, CICS, DB2, VSAM
  • Over 20 years’ using debugging utilities such as Smart Test and Intertest
  • Several years using IMS DB/DC, Endevor, NDM (Network Data Mover), MQ, File Aid
  • Over 20 years’ experience with Microsoft Products Word, Excel, Power Point, Outlook
  • Six years’ experience of TPS
  • Approximately four years of experience using different reporting tools such as Focus, MCRS and others
  • Approximately two years’ experience with C#
  • Approximately two years’ experience with Visual Basic
  • Approximately one year of Assembler
  • Used many debugging programs
  • Analyzed, designed, developed, tested and deployed many types of software applications including Health Care, Manufacturing, Warehouse Distribution, Bill of Materials, Inventory Control, Cost Accounting, Payroll, General Ledger and Accounts Payable

PROFESSIONAL EXPERIENCE:

Senior Systems Analyst

Confidential

Responsibilities:

  • Implemented ITS and FEP Vendor Releases so our Blue Shield plan would be in sync with the other Blue plans
  • Experience with versioning control
  • Experience working with the TPS application
  • Mentored and guided several programmers in different projects from requirements phase to deployment phase
  • Experience in gathering business requirements from users and developing analysis documents
  • Experience working as part of a large project team, small teams focused on smaller maintenance activities and working independently on production support efforts.
  • Successfully installed several projects with tight deadlines working extended hours as needed to ensure success.
  • Provided on-call support
  • Support users problems and new enhancement requests
  • Helped bringing account to CMM Level III (Repeatable Software Processes)
  • Advising the business in the planning, design, coordination and implementation of the software

Senior Systems Analyst

Confidential

Responsibilities:

  • Supported applications in multiple states for Oregon and Washington
  • Supported the Benefits Application for the Washington BCBS
  • Working in Health Care insurance maintaining and developing multiple complex claims & systems
  • Worked on various projects and incidents such as handling incoming claims, paying claims to the correct benefits, suspending claims when the maximum has been reached, automated copays during claim entry
  • Worked on projects and incidents to increase the auto adjudication rate of claims to reduce the amount of manual intervention required when processing claims
  • Worked on many projects to comply with federal Medicare and Medicaid mandates, including Medicare Part D.
  • Worked on many projects to measure the efficiency of handling claims from the point of receiving the claim to final payment in support of MTM (Member Touchpoint Measures) reporting.
  • Volunteered to learn and support a claims system running on an HP3000 MPE system to avoid hiring additional staff for an outdated system
  • Experience in gathered business requirements from users and developed analysis documents
  • Experience working as part of a large project team, small teams focused on smaller maintenance activities and working independently on production support efforts.
  • Successfully installed several projects with tight deadlines working extended hours as needed to ensure success.
  • Provided on-call support
  • Support users problems and new enhancement requests
  • Advising the business in the planning, design, coordination and implementation of the software

Senior Systems Analyst

Confidential

Responsibilities:

  • Successfully implemented new manufacturing system over a two year period.
  • The project had to accommodate multiple facilities and three shifts.
  • Supported many applications Inventory Control, Shipping, Bill of Materials, Camics, XDOCK and other systems
  • Worked on the SIMS project for approximately two years converting C# programs to Visual Basic 6.0
  • Team leader with responsibility for giving guidance to multiple developers
  • Gathered business requirements from users and developed analysis documents
  • Provided on-call support for several applications
  • Met extremely tight deadlines to implement new car models
  • Support users problems and new enhancement requests
  • Helped bringing account to CMM Level III (Repeatable Software Processes)
  • Advising the business in the planning, design, coordination and implementation of the software

Senior Systems Analyst

Confidential, Nashville, TN

Responsibilities:

  • Successfully implemented a new warehouse distribution system
  • Successfully implemented a copyright system
  • Gathered business requirements from users and developed analysis documents
  • Programmed, tested and implemented many projects and tickets
  • Support user problems and new enhancement requests
  • Met extremely tight deadlines
  • Advising the business in the planning, design, coordination and implementation of the software

System Analyst

Confidential, Nashville, TN

Responsibilities:

  • Designed and implemented new retail ordering system
  • Designed and implemented new wholesale system
  • Connected retail ordering system to wholesale system transferring orders, inventory and sales figures
  • Successfully Implemented the retail system on all nine of their stores
  • Support user problems and new enhancement requests
  • Advising the business in the planning, design, coordination and implementation of the software

System Analyst

Confidential

Responsibilities:

  • Supported over fifty customers with different applications from Medical, Inventory and Financial Applications
  • Support user problems and new enhancement requests
  • Met extremely tight deadlines
  • Gathered business requirements from users and developed analysis documents
  • Advising the business in the planning, design, coordination and implementation of the software

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