SUMMARY:

• Senior Systems Analyst with over 30 years of information technology experience.
• Primarily worked in the Confidential Mainframe environment using COBOL language.
• Also worked with Assembler language for a year. In addition worked with client server languages such as Visual Basic and C# for a couple years.
• I have over ten years in Health Care Industry and several years in Manufacturing and Warehouse Distribution.
• I’m completely familiar with the Software Development Life Cycle from gathering requirements to deployment.
• Worked individually on many projects but also has vast experience as a Team Leader guiding and mentoring programmers.
• With extensive analytical skills and adept in understanding business objectives I’ve been able to support the customer in their business needs.
• I also have experience using Focus and other Report Generator programs.
• Welcome the opportunity to support your business directives and future goals.

PROFESSIONAL SKILLS:

• Able to work with minimum supervision
• Adept in analyzing and understanding new applications
• Excellent communication skills
• Worked with global teams for several years
• Able to lead and direct as a team lead
• Excellent at working with the business in understanding their business direction and goals
• Experience with all aspects of software life - cycle from design to deployment
• Highly skilled in gathering business requirements and translating into detail design documents for coding programs
• Highly skilled in creating test cases and business cases to test the business requirements
• Adept in testing and debugging
• Adept in creating test plans for business signoff of a project
• Highly experienced with interface programs, database conversions, file conversions
• Highly skilled in the implementation of vendor software and integrating it with the current application
• Very knowledgeable on reducing file redundancy
• Over 20 years’ experience on the Confidential Mainframe using COBOL, COBOL-II, TSO, JCL, CICS, DB2, VSAM
• Over 20 years’ using debugging utilities such as Smart Test and Intertest
• Several years using IMS DB/DC, Endevor, NDM (Network Data Mover), MQ, File Aid
• Over 20 years’ experience with Microsoft Products Word, Excel, Power Point, Outlook
• Six years’ experience of TPS
• Approximately four years of experience using different reporting tools such as Focus, MCRS and others
• Approximately two years’ experience with C#
• Approximately two years’ experience with Visual Basic
• Approximately one year of Assembler
• Used many debugging programs
• Analyzed, designed, developed, tested and deployed many types of software applications including Health Care, Manufacturing, Warehouse Distribution, Bill of Materials, Inventory Control, Cost Accounting, Payroll, General Ledger and Accounts Payable

PROFESSIONAL EXPERIENCE:

Senior Systems Analyst

Confidential

Responsibilities:

• Implemented ITS and FEP Vendor Releases so our Blue Shield plan would be in sync with the other Blue plans
• Experience with versioning control
• Experience working with the TPS application
• Mentored and guided several programmers in different projects from requirements phase to deployment phase
• Experience in gathering business requirements from users and developing analysis documents
• Experience working as part of a large project team, small teams focused on smaller maintenance activities and working independently on production support efforts.
• Successfully installed several projects with tight deadlines working extended hours as needed to ensure success.
• Provided on-call support
• Support users problems and new enhancement requests
• Helped bringing account to CMM Level III (Repeatable Software Processes)
• Advising the business in the planning, design, coordination and implementation of the software

Senior Systems Analyst

Confidential

Responsibilities:

• Supported applications in multiple states for Oregon and Washington
• Supported the Benefits Application for the Washington BCBS
• Working in Health Care insurance maintaining and developing multiple complex claims & systems
• Worked on various projects and incidents such as handling incoming claims, paying claims to the correct benefits, suspending claims when the maximum has been reached, automated copays during claim entry
• Worked on projects and incidents to increase the auto adjudication rate of claims to reduce the amount of manual intervention required when processing claims
• Worked on many projects to comply with federal Medicare and Medicaid mandates, including Medicare Part D.
• Worked on many projects to measure the efficiency of handling claims from the point of receiving the claim to final payment in support of MTM (Member Touchpoint Measures) reporting.
• Volunteered to learn and support a claims system running on an HP3000 MPE system to avoid hiring additional staff for an outdated system
• Experience in gathered business requirements from users and developed analysis documents
• Experience working as part of a large project team, small teams focused on smaller maintenance activities and working independently on production support efforts.
• Successfully installed several projects with tight deadlines working extended hours as needed to ensure success.
• Provided on-call support
• Support users problems and new enhancement requests
• Advising the business in the planning, design, coordination and implementation of the software

Senior Systems Analyst

Confidential

Responsibilities:

• Successfully implemented new manufacturing system over a two year period.
• The project had to accommodate multiple facilities and three shifts.
• Supported many applications Inventory Control, Shipping, Bill of Materials, Camics, XDOCK and other systems
• Worked on the SIMS project for approximately two years converting C# programs to Visual Basic 6.0
• Team leader with responsibility for giving guidance to multiple developers
• Gathered business requirements from users and developed analysis documents
• Provided on-call support for several applications
• Met extremely tight deadlines to implement new car models
• Support users problems and new enhancement requests
• Helped bringing account to CMM Level III (Repeatable Software Processes)
• Advising the business in the planning, design, coordination and implementation of the software

Senior Systems Analyst

Confidential, Nashville, TN

Responsibilities:

• Successfully implemented a new warehouse distribution system
• Successfully implemented a copyright system
• Gathered business requirements from users and developed analysis documents
• Programmed, tested and implemented many projects and tickets
• Support user problems and new enhancement requests
• Met extremely tight deadlines
• Advising the business in the planning, design, coordination and implementation of the software

System Analyst

Confidential, Nashville, TN

Responsibilities:

• Designed and implemented new retail ordering system
• Designed and implemented new wholesale system
• Connected retail ordering system to wholesale system transferring orders, inventory and sales figures
• Successfully Implemented the retail system on all nine of their stores
• Support user problems and new enhancement requests
• Advising the business in the planning, design, coordination and implementation of the software

System Analyst

Confidential

Responsibilities:

• Supported over fifty customers with different applications from Medical, Inventory and Financial Applications
• Support user problems and new enhancement requests
• Met extremely tight deadlines
• Gathered business requirements from users and developed analysis documents
• Advising the business in the planning, design, coordination and implementation of the software