SUMMARY

I am a dedicated professional with over eleven years of experience in sales and ve years as a low voltage technician. I have worked in the commercial, consumer, and public sector. My experience ranges from supervising and managing a team of staff to working hands on with Joseph current and future clients to accomplish business objectives and operational ef ciency to achieve outstanding results. Through my experience I have learned to market different Michel companies based on their needs and the needs of the client. I am flexible and able to handle multiple jobs based on the need of the employer. I am customer service oriented and strongly Jerdak II believe in positive representation of the company I am employed by. I am highly dependable, Confidential adaptable and focused. I am able to communicate effectively at all levels of an organization om from C - level executives to any Confidential of business managers. Also, a Network administration veteran with extensive experience building improving, supporting and architecting network infrastructures.

TECHNICAL SKILLS

• PBX Telecom
• Strong analytical skills
• Cross-tier components
• implementation
• Database servers
• Network asset management
• Optimizing and performance tuning
• Testing
• Excellent problem solving skills
• Customer needs assessment

PROFESSIONAL EXPERIENCE

Surveillance and Network Technician

Confidenial, Fairfax, VA

Responsibilities:

• Installs and removes various types of cameras throughout the establishment. Maintains,repairs, and installs alarms.
• Cable Installation Installing CCTV cameras, monitors, rack equipment etc…Assist with troubleshooting.
• Install patch panels, switches, network servers, and matrix. Installation of IP or Analog CCTV networks.
• Program switches and servers with new IP address for CCTV network along with programing servers with Video Edge and Victor Software.
• Developed IT strategic vision and drove key departmental objectives.
• erved as operating system expert, providing technical support for entireorganization.
• Provided senior technical support to both in-house staff and user departments for all network applications.

Confidential

Chantilly, VA

Responsibilities:

• Plans network installations by studying customer orders, plans, manuals, and technical speci cations; ordering and gathering equipment, supplies, materials, and tools, assessing installation site; preparing an installation diagram. ·
• Establishes voice and data networks by running, pulling, terminating, and splicing cables; installing telecommunications equipment, routers, switches, multiplexors, cable trays, and alarm and re-suppression systems; building ironwork and ladder racks; establishing connections; programming features; establishing connections and integrations; following industry standards; activating remote access tools; coordinating with contractors.
• Veri es service by testing circuits, equipment, and alarms; identifying, correcting, or escalating problems. ·
• Documents network by labeling and routing equipment and cables; recording con guration diagrams and speci cations.
• Worked with clients to analyze computing and network needs and installed appropriate solutions within each organization's budget.

Data Center Technician 1

Confidential, Ashburn, VA

Responsibilities:

• Hardware installation MACs, including device labeling, power connectivity and network cableconnectivity
• Complete hardware support work orders involving: hardware and cabling MACs, certi cation, roubleshooting and break- x
• Asset management, auditing and daily work log/ticket trackingProvide smart-hands assistance as required for multiple customers at various sites within speci ed SLA response times (On Call duties)
• Strong working knowledge with server and network hardware/components, copper and berinfrastructure installation and testing, data center productivity and support tools, applications and software (Windows, Linux, SSH, RDP, Putty, etc.), and data center infrastructure management (DCIM) related tools
• Provide status reporting regarding Data Center service availability, performance, capacity utilization as required
• Provide general cleaning on raised floor, cabinet/rack exterior surfaces, work benches and other areas as needed on a regular basis