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Pc Technician Resume

SUMMARY:

  • Customer focused, solution oriented and highly analytical with experience in PC staging, troubleshooting and LAN configuration.
  • In depth understanding of IT infrastructure and data management with a well - rounded knowledgebase for front office support.

TECHNICAL SKILLS:

  • Software Applications: Microsoft Office
  • Operating Systems: Windows XP, 7, 8 & 10
  • Hardware \ Languages: LAN Installations \ Configuration

PROFESSIONAL EXPERIENCE:

Confidential

PC Technician

Responsibilities:

  • Provide PC support including software installations and configurations.
  • Answer user inquiries by telephone and on-site, supporting desktop hardware and software packages.
  • Perform troubleshooting and resolve hardware and software problems.
  • Coordinate software installations between users and components of LANs and participate in evaluation of system configuration.
  • Maintain records of daily data communication transactions, problems and remedial actions taken and log installation activities.
  • Set up equipment for employee use, perform and ensure proper installation of cables, operating systems and related software.
  • Download applications for imaging desktops and laptops with classified data and encryption, analyze and diagnose issues while providing workable solutions.

Responsibilities:

Shipping Associate

Responsibilities:

  • Pulled and transmitted orders from bulk to picking location to prepare items for shipments.
  • Operated UPS and FEDEX computer systems to calculate appropriate shipping zones and rates.
  • Researched and maintained inventory nationwide using SAP Warehouse Inventory System.
  • Produced fiber and copper cables from detailed blue prints using mold and crimp machines and various hand tools.

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