SUMMARY:

• Experienced I.T. Business Analyst with Technology Management and Computer Systems Technical Skillsets and 25+ years of success in working in school systems, legal environments, and manufacturing organizations
• Remote support provided to users 24/7 and onsite testing of components with PC/MAC based LAN/WAN/CAN enterprises, including intranet and Virtual Private Networks, Cisco routers, Sonic Wall firewalls, Polycom Videoconferencing, Citrix, Terminal Server, Surveillance systems, Dell KACE imaging; TCPIP, DNS, DHCP, HTTP/S, DNS, FTP, SMTP, POP, and IMAP
• Project Manager with excellent communication skills and knowledge of processes and procedures, strong analytical and problem solving skills for environments including technical writing for various client sites, and utilization of LAN/WAN architectural expertise, OS (operating system) maintenance, and database development, SQL Server, AS/400

TECHNICAL SKILLS:

Windows Server 2012/2008/2003/2000 , Active Directory, Group Policy, MS Exchange Server 2003, NT Server/Workstation, SQL Server, AS400, Windows 7/8, XP Professional, MSOffice Suite 2013/2010/2008 , Lync, MS Project, MS Visio, OS/2,VMS, Apple Macbooks, Macminis, iWorks, MacOffice, Audacity, Audition, Adobe Writer, Adobe Photo Shop, Dreamweaver, H.T.M.L., C.S.S., Acrobat Professional, Smartboard Technologies, ENO White Boards, Google Apps, SharePoint, Kaspersky, Norton - Symantec, Trend Micro, McAfee, Webroot; Veritas

EXPERIENCE

Confidential, Long Branch, NJ

Professional IT Consultant

Responsibilities:

• Specializing in sales, surveillance, network design and support, installation of infrastructure systems, help desk, training, web design, MACs, PCs, software/ hardware, installation and maintenance of virtual private networks
• Project Management for client applications as per the Software Development Life Cycle
• Interpretation of client requests and client needs automating procedures to improve business processes

Confidential, Little Silver, NJ

District Network Systems Technician

Responsibilities:

• District IT Technician for break/fix of 600+ systems including servers, computers, interactive boards, printers, copiers
• Security ID manager for ISONAS badge/entry card system and employee database maintenance on Win2003 Server
• Software application technician for desktops and web based solutions including PARCC Field Testing, Windows 7

Confidential, Somerset, NJ

Information Technology Administrator

Responsibilities:

• Network manager, fileserver and user help desk support and desktop rollouts for laptops/desktops/system repair
• Windows 7, Apple iPhone /iPad, Android configuration and installation for email, web applications
• Database documentation for technical training, network usage, inventory control and enterprise
• Application server maintenance for Worldox document management, Practice Master Suite, and Tabs3 databases

Confidential, Bethlehem, PA

Surveillance Operator

Responsibilities:

• Utilization of CCTV camera systems to monitor casino floor activity to protect the integrity of the games
• Understand and implement surveillance over all aspects of the casino games

Confidential, Annandale, NJ

Technology Coordinator and Computer Science Instructor

Responsibilities:

• Teacher and K-8 computer instruction/training curriculum as per Confidential for Technological Literacy
• Oversee technology for LAN/WAN components: firewall, servers/workstations, surveillance cameras/IP
• Computer imaging, OS updates on PCs and MAC laptops, database developer of inventory/disaster recovery plan
• Exchange server 2003, Microsoft Office installation, Conversion to Windows 7 from XP, support on client pcs

Confidential, Bridgewater, NJ

Assistant to Technology Coordinator

Responsibilities:

• Network administration and email account maintenance of 10,000+ user database, SharePoint administrator
• Database support for information technology coordination and 10000+ user base/PowerSchool administration
• Desktop and help desk first level technician for staff, administrators and teachers including Citrix/ Terminal Server

Confidential, NJ

Help Desk Analyst / Y2K Project Manager / Desktop and Network Support

Responsibilities:

• Lead support in conversion from Confidential email to Microsoft Outlook clients (400) for firm users
• Project management of LAN system/network administration and Exchange email including Red Hat Enterprise Linux
• Backup maintenance for full/incremental daily jobs: Offsite storage
• Hardware and printer configurations and documentation for technical support/help desk team

Confidential, Fairlawn, NJ

Plant Information Technology Manager

Responsibilities:

• AS/400 support and maintenance as Technology Manager and Help Desk Administrator
• Plant information technologist and business modeling technician for bakery, distribution center, pilot plant
• Implementation of 200 “user friendly” ergonomically correct multimedia workstations for shop floor
• LAN/WAN management/support of (2) multi-server sites on campus/ SAN support

Confidential, Newark, NJ

PC Communications/Network Systems Administrator

Responsibilities:

• LAN design, installation, supervision of (4) point CISCO 802.3 and 802.5 WAN
• Install, support, troubleshoot for remote connectivity via gateways to IBM 4381 host
• Coordinated all maintenance contracts on PCs, terminals, printers, LAN/WAN components