O b jec t i v e:

Seeking a position to utilize my skills and abilities in the Corporate Industry that offers professional growth while being resourceful, innovative and flexible.

SUMMARY:

• Experienced Assistant Technology expert with over 6 years' experience in managing and delivering Information Technology Solutions and Services for major organisations like Confidential Corporation Pvt Ltd, Confidential Corporation and Confidential Solutions. Recognized for excellent technology leadership, communication and interpersonal skills.
• Excellent ability to explain complicated technical concepts and deliver cutting - edge solutions.
• Proven track record enhanced by M.B.A. and graduation in Computer Science.
• Good hands on experience on Virtual Machines (VM Ware) concepts, and wide knowledge on Network security solutions for company Intranet.

TECHNICAL SKILLS:

• Hardware
• Networ k i ng
• MCSA
• CCNA
• RHCE
• VMware ESXI 5.5

PROFESSIONAL EXPERIENCE:

Confidential

Assistant Manager

Responsibilities:

• Perform tasks as directed by IT Manager.
• Assist the IT Manager in the deployment, monitoring, maintenance, development, upgrade, and support of all IT systems, including servers, PCs, operating systems, telephones, software applications and peripherals.
• Provide support during systems upgrades, installations, conversions and file maintenance.
• Work with the IT Manager and Confidential technology committee to develop strategies and plans to enhance client services, improve user effectiveness and foster innovation.
• Provide day-to-day technical support to program staff.
• Communicate effectively with the Confidential administration staff, managing attorneys, office managers, project directors and centre directors.
• Assist with technology at program events such as Confidential board meetings, training events, Access to Justice Conference and community events.
• Assist in maintaining servers, security solutions, network hardware and equipment.
• Assist with Confidential ’s disaster & recovery plan.
• Support Confidential ’s overall mission and comply with grant agreements, assurances, regulations, guidelines and instructions and Confidential policies and procedures.
• Supported manager in performing management functions such as staffing, training and expanding business plans.
• Communicated with the support team and implemented the organization’s operational guidelines, standards and policies.
• Monitored and managed operational activities - Directed the branch/store/bank operational risks, financial aspects and QA and audit processes.
• Supervises the granting of users access to systems and IT resources.
• Managing & maintaining organization Email account and Groups.
• IT budgeting (OPEX/CAPEX) & plan allocations to various quarters.

Confidential

IT Administrator

Responsibilities:

• Installed, configured, and provide troubleshooting for Server 2003.
• Migrated Windows Server2003 to 2008 from test environment to the production environment.
• Implemented and managed IP Addressing; configured TCP/IP addressing onFirewall
• Installed and configured an Active Directory Domain Controller.
• Designed, planned and implemented Group Policy, delegation strategies and OU structure
• Maintaining User IT Asset Management through management application.
• Installed and configured higher end Printer’s.
• Installed and configure higher end Projectors and Scanners.
• Assigning Web sites access according to the hierarchy through firewall.
• Maintaining backup and restoration data’s of servers, laptops, and Workstations.
• Monitoring ftp server, bio metric server, and web server.
• Installation and configuration of all windows based and Linux based Operating Systems.
• Hardware troubleshooting of all laptops, workstations, servers, printers & scanners.
• Configuring and maintaining Routers, Firewalls, Switches, & Modems.
• Taking care of all IT related end to end functions in the organization.
• Datacentre support including server installation, Monitoring various PRI/BRI/Leased Line Links Status, vendor co-ordination & resolving the problems.
• Installation and Updating of Operating systems
• Installation & maintaining of Windows based Network Inclusive of all Networking Hardware & Software support, Install patches & Updates of Confidential EPO server.
• Responsible for identifying and solving routine problems
• Strong experience in supporting, implementing and administering networks
• Ability to resolve the connectivity problems related to the LAN and WAN Handled other tasks as assigned

Support Engi neer

Responsibilities:

• Maintained technical knowledge in networking area; operating system (Server and Work station)
• LN Administration: added users; printers; removed users; controlling access right list.
• Monitored server performance.
• Responsible for creating, testing PC images using Image Centre and Ghost.
• Provided technical support for hardware/software configurations and applications.
• Backup administratio n.
• Administered/provided troubleshooting for MS Office a nd MS Outlook.
• Troubles hooting Tally issues.
• Perform ed day-to-day administration functio ns, backup and restoration.
• Created and Configured 3 Data Centres Across India ( Imphal, Goa & Chandigarh).