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System Engineer Resume

Denver, ColoradO

SUMMARY:

Seeking opportunities to apply extensive Networking and troubleshooting skills to enhance the present networking infrastructure

TECHNICAL PROFICIENCY:

Networking Skills: Windows Server 2012, Cisco iOS, Citrix, VMware, VLAN, TCP/IP, NAT, ACL, F5 Load Balancing, OSPF, EIGRP, BGP

Tools: / Software: Hyper - V, Fortinet Talk switch, Autotask, MATLAB, Eclipse, Splunk, Wireshark, GNS3, Cisco Packet Tracer, Putty

PROFESSIONAL EXPERIENCE:

System Engineer

Confidential, Denver, Colorado

Responsibilities:

  • Coordinate with internal departments to review existing integration capabilities, data sources, and proposed solution designs for feasibility, cost and functionality.
  • Responsible for Application Administration of OSS applications supporting all Charter Divisions.
  • Providing Technical Support and general troubleshooting of BMC(Remedy) Action Request System and associated applications, Oracle databases and other systems.
  • Monitor & Troubleshoot DNS, DHCP & HTTP/HTTPS Issues of Business Class Servers Hosting Email Services in the Linux/Opsware Environment.
  • Ensuring the System Health of Load Balancers, Lease Loggers & other Hosts in Data Centers using Solarwinds, NETCOOL & SPLUNK.
  • Streamlining IP management functions to enable better IP utilization. Provide IP request and reclaim tier support across different lines of business.

Network Systems Engineer

Confidential, San Francisco, California

Responsibilities:

  • Implementing, installing and Configuring SonicWALL Firewalls and Microsoft Windows Server 2012 R2.
  • Virtualization, Data Storage, Print Management & File Sharing using Hyper - V.
  • Providing network infrastructure from Switches and firewalls to Wi-Fi to VPN security and server needs.
  • Creating Users in domain using Active Directory. Maintain & troubleshoot policies, permissions via Group Policy Management
  • Remote Access solutions using VPN, SSL-VPN & Remote Desktop/Terminal Services.
  • Resolving and troubleshooting issues related to Microsoft Windows 7/8.1/10 and Microsoft Office 365

Student Assistant

Confidential, Arlington, Texas

Responsibilities:

  • Interacting with clients via phone, email and live chat to assist in credential management using Autotask Software.
  • Providing technical support for personal computing hardware, software. Assisting in network issues of LAN, VPN, Domain etc.
  • Creating user profiles, issuing new Passwords to the users using SharePoint, troubleshooting Internet connectivity problems
  • Executing a diverse range of daily system checks and repairs on PC hardware and software.

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