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Systems Administrator Resume

Silver Spring, MD

PROFILE:

  • Enthusiastic, highly organized, efficiency oriented, personable professional with positive attitude and ability to see opportunity in challenging situations.
  • With the ability to demonstrated a talent for analyzing, improving, and streamlining complex work processes for improvement opportunities.
  • Proficient at quickly learning new procedures and taking ownership of diverse projects.
  • Innate ability to ensure all documents created or updated are clear, concise, professional, and comprehended at all levels.

COMPUTER SKILLS:

MS Office Suite (Word, Excel, PowerPoint, Access, Projects), VISIO

EMPLOYMENT HISTORY:

Systems Administrator

Confidential, Silver Spring, MD

IT Administrator

Confidential, Herndon, VA

Responsibilities:

  • Create documentation for a variety of materials, including standard operating procedures (SOP), how - to guides, and user manuals.
  • Collaborate with product and content experts, and built strong relationships with clients and internal departments.
  • Knowledge of and ability to interpret and apply laws, regulations, policies, and practices to provide advice and guidance to officials, supervisors, and employees on a variety of functions
  • Prepared charts, graphs, and forms to go along with business and technical requirements.
  • Develop presentations for software step-by-step instructions for end users.
  • Develop schematic to document equipment, supply rooms and floor plans.
  • Ability to communicate at all levels tactfully and diplomatically.
  • Accustomed to handling sensitive, confidential records.

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