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Security Systems Manger Resume

SUMMARY:

Seeking a position where I can maximize my 10+ years of security expertise, management, quality assurance, program development, and training experience.

COMPUTER SKILLS:

  • Tyco Dynamics Video Edge
  • Axis, Dedicated Micros, Kantech, Video Edge, HDVR, March Mobile Networks, Samsung Sony, Ip and Analog Systems
  • Microsoft Office Programs. A+ OS/Hardware Computer
  • Access Control
  • Bio Metric Systems
  • Server Systems

EXPERIENCE:

SECURITY SYSTEMS MANGER

Confidential

Responsibilities:

  • Manage all Security Systems including Access Control, CCTV Burglar Alarm systems, & Bus Camera Systems.
  • Experience installing repairing, designingImplementing and managing Security Systems.
  • Including all VM s & Servers for the systems.
  • Implemented March Networks Mobile Camera systems.
  • Install & Manage Access control systems Kantech, L1biometric, & Facility Commander
  • DSC Burglar Alarm Systems.
  • Report to the Security Director
  • Manage of Risk Management Video/Access Control Requests
  • Manage issues with over 403nvrs and 2000 cameras
  • 40 Access Control & 15 Burglar Alarm Facilities & 250 Busses
  • Design 10 State of the Art Security Facilities
  • Manage a 5 million dollar budget
  • Experience with Video Matrix’s
  • Central Server Units for Access Control And Video Monitoring
  • Managing Employees Insuring Sufficient Coverage with Minimum down Time.
  • Implementation of Bio Metric Access Control Systems.

IT Operations Tech

Confidential

Responsibilities:

  • Work with customers via telephone and remote support tools diagnose technical issues related to PC operating systems, applications, network, servers, and peripherals.
  • Performs resolution and tracking of incidents with network, servers, PC operating systems, applications, and peripherals in accordance with IT Support Center Procedures.
  • Documents all incidents, outages, status, and resolution in problem management tool in accordance with IT Support Center Procedures.
  • Create, add, and maintain documentation in knowledge database, including problem determination, resolution, and escalation procedures.
  • Daily use of the help desk (Track It 8.0) ticket system to track troubleshooting issues.
  • Support of Windows server and workstation, Windows OS and Various printers (Xerox, Cannon, Lexmark, and HP).
  • Phone support for Microsoft Office, IE6, Windows XP and 2000 Installed Windows XP operation system on desktop and laptop computers
  • Supported applications, printers, storage and networking infrastructure (wired and wireless).
  • Proficient with Ghost imaging software, Windows Remote Desktop and Terminal server
  • Running Virtual Servers on Blade Servers.
  • All Clinical Applications run off the citirx kept a running inventory of backed - up computers and location of image file for later use.
  • Remote connections through VPN and remote viewer desktop also Dameware.

IS Operations Tech

Confidential

Responsibilities:

  • Work with customers via telephone and remote support tools to diagnose technical issues related to PC operating systems, applications, network, servers, and peripherals.
  • Performs resolution and tracking of incidents with network, servers, PC operating systems, applications, and peripherals in accordance with IT Support Center Procedures.
  • Documents all incidents, outages, status, and resolution in problem management tool in accordance with IT Support Center Procedures.
  • Create, add, and maintain documentation in knowledge database, including problem determination, resolution, and escalation procedures.
  • Daily use of the helpdesk ticket system to track troubleshooting issues.
  • Support of Windows 2003 server and workstation, Windows XP, and Various printers (Xerox, Cannon, Lexmark, and HP).
  • Phone support for Microsoft Office, IE6, Windows XP and 2000
  • Responsibilities included troubleshooting and upgrading of Hardware (hard drives, modems NI card, and peripherals) and Software (Outlook, Office, Adobe Acrobat 4.0, and Access).
  • Re-imaged existing systems using Ghost to be redeployed to new users.
  • Kept a running inventory of backed-up computers and location of image file for later use.
  • Helped with Asset Recovery process of old and outdated equipment.
  • Worked with Active Directory to setup group policies.
  • Remote connections through VPN and remote viewer desktop.

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