SECURITY SYSTEMS MANGER Resume

SUMMARY:

Seeking a position where I can maximize my 10+ years of security expertise, management, quality assurance, program development, and training experience.

COMPUTER SKILLS:

Tyco Dynamics Video Edge
Axis, Dedicated Micros, Kantech, Video Edge, HDVR, March Mobile Networks, Samsung Sony, Ip and Analog Systems
Microsoft Office Programs. A+ OS/Hardware Computer
Access Control
Bio Metric Systems
Server Systems

EXPERIENCE:

SECURITY SYSTEMS MANGER

Confidential

Responsibilities:

Manage all Security Systems including Access Control, CCTV Burglar Alarm systems, & Bus Camera Systems.
Experience installing repairing, designingImplementing and managing Security Systems.
Including all VM s & Servers for the systems.
Implemented March Networks Mobile Camera systems.
Install & Manage Access control systems Kantech, L1biometric, & Facility Commander
DSC Burglar Alarm Systems.
Report to the Security Director
Manage of Risk Management Video/Access Control Requests
Manage issues with over 403nvrs and 2000 cameras
40 Access Control & 15 Burglar Alarm Facilities & 250 Busses
Design 10 State of the Art Security Facilities
Manage a 5 million dollar budget
Experience with Video Matrix’s
Central Server Units for Access Control And Video Monitoring
Managing Employees Insuring Sufficient Coverage with Minimum down Time.
Implementation of Bio Metric Access Control Systems.

IT Operations Tech

Confidential

Responsibilities:

Work with customers via telephone and remote support tools diagnose technical issues related to PC operating systems, applications, network, servers, and peripherals.
Performs resolution and tracking of incidents with network, servers, PC operating systems, applications, and peripherals in accordance with IT Support Center Procedures.
Documents all incidents, outages, status, and resolution in problem management tool in accordance with IT Support Center Procedures.
Create, add, and maintain documentation in knowledge database, including problem determination, resolution, and escalation procedures.
Daily use of the help desk (Track It 8.0) ticket system to track troubleshooting issues.
Support of Windows server and workstation, Windows OS and Various printers (Xerox, Cannon, Lexmark, and HP).
Phone support for Microsoft Office, IE6, Windows XP and 2000 Installed Windows XP operation system on desktop and laptop computers
Supported applications, printers, storage and networking infrastructure (wired and wireless).
Proficient with Ghost imaging software, Windows Remote Desktop and Terminal server
Running Virtual Servers on Blade Servers.
All Clinical Applications run off the citirx kept a running inventory of backed - up computers and location of image file for later use.
Remote connections through VPN and remote viewer desktop also Dameware.

IS Operations Tech

Confidential

Responsibilities:

Work with customers via telephone and remote support tools to diagnose technical issues related to PC operating systems, applications, network, servers, and peripherals.
Performs resolution and tracking of incidents with network, servers, PC operating systems, applications, and peripherals in accordance with IT Support Center Procedures.
Documents all incidents, outages, status, and resolution in problem management tool in accordance with IT Support Center Procedures.
Create, add, and maintain documentation in knowledge database, including problem determination, resolution, and escalation procedures.
Daily use of the helpdesk ticket system to track troubleshooting issues.
Support of Windows 2003 server and workstation, Windows XP, and Various printers (Xerox, Cannon, Lexmark, and HP).
Phone support for Microsoft Office, IE6, Windows XP and 2000
Responsibilities included troubleshooting and upgrading of Hardware (hard drives, modems NI card, and peripherals) and Software (Outlook, Office, Adobe Acrobat 4.0, and Access).
Re-imaged existing systems using Ghost to be redeployed to new users.
Kept a running inventory of backed-up computers and location of image file for later use.
Helped with Asset Recovery process of old and outdated equipment.
Worked with Active Directory to setup group policies.
Remote connections through VPN and remote viewer desktop.

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