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Network Activation Technician Resume

Edison, NJ

SUMMARY:

  • Versatile Technical Analyst with demonstrated leadership and ability to communicate well with constituencies on all levels.
  • Self - starter able to see through a task from initiation to completion, and with minimal supervision, able to effectively prioritize daily functions and projects.
  • Significantly motivated, hands-on technical leader skilled in routers, Internet Protocol Suite, Network Troubleshooting, Customer Service, and Managed Services.
  • In-depth knowledge on latest trends and advance fields
  • With increasing supervising responsibility on client support, rapidly promoted to work independently as lead technician with significant supervisory/project management duties, delivered third level technical support while simultaneously managing assigned projects.
  • Lead Project Manager for Confidential fiber to the premises.
  • Lead Technician for Confidential & Confidential Disaster Recovery Team. 911 Restoration of telecommunication network.
  • Sought after by multiple teams to provide diplomatic resolutions to challenging situations, boost morale, and empower groups by cultivating positive energy and encouragement during high-risk situations.
  • Recognized for outstanding performance and dedication through multiple Excellence Awards.
  • Selected as one of 28 Confidential & Confidential employees Nationwide to participate in the prestigious Supervisor Training Education Program (S. Confidential .E.P.).
  • Supported upgrades, conversions, move orders, and high priority customers in demanding environments.

TECHNICAL EXPERTISE:

Platforms and Tools:

Operating Systems & Networks: Cisco 2430, 2431, 2821, 2901, 2911, Adtran 908, 916, 924, 624, 3200, 4305 ; IP Addressing; Subnetting; OSPF; RIPv2; DHCP; DNS; ADDS; LAN; WLAN; SSH.

Hardware: Desktop; Laptops; Servers; Switches; Routers; Air Cards; cables; access points.

PROFESSIONAL EXPERIENCE:

Network Activation Technician

Confidential, Edison, NJ

Responsibilities:

  • Provided technical expertise and supervised client expectations in Telecommunications.
  • Configuration, test, and activation in the following routers: Cisco 2430, 2431, 2821, 2901, 2911, Adtran 908, 916, 924, 624, 3200, 4305.
  • Test, turn up, and troubleshoot enterprise customer voip and data services.
  • Interface configuration and IP routing in JUNIPER MCR, Cisco CHR/CLR and CSR.
  • Provision cross connects for DS1, DS3, BBL’s in titan 5500, tellab 532, and Nortel 4303.
  • Manage equipment installations, testing, troubleshooting, turning-up circuits, equipment maintenance and network build-outs.
  • Selected to work directly with high priority customers to activate, move, and upgrade voice and DIA services.
  • Supported conversion of United Stated Postal Service, assisting in the transition to ESIP platform and ISDN PRI.
  • Command Line Interface experience in the DMS switch, Sonus and Broad soft switch configuration.
  • Trained personnel and worked directly with senior management to resolve issues in a timely manner.

Project Manager

Confidential, King of Prussia, PA

Responsibilities:

  • Supervised 50 occupational employees.
  • Teamed with engineers to manage underground conduit and handhole placement.
  • Handled all second level escalations to Confidential or Public Utilities.

Engineering Change Order/Supervisor

Confidential, Dayton, NJ

Responsibilities:

  • Supervised and scheduled of 15 occupational employees.
  • Coordinated and managed Nationwide network maintenances.
  • Lead Technician for Confidential & Confidential Disaster Recovery Team. 911 Restoration of telecommunication network.
  • Verified changes in network to ensure compliance with engineering documents.
  • Reviewed and approved work orders for maintenances and engineering changes in networks.
  • Written procedures for test and turn up on new equipment.
  • Selected as one of 28 Confidential & Confidential employees nationwide to participate in the S. Confidential
  • Provided on call emergency and troubleshooting network support.

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