Network Activation Technician Resume
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Edison, NJ
SUMMARY:
- Versatile Technical Analyst with demonstrated leadership and ability to communicate well with constituencies on all levels.
- Self - starter able to see through a task from initiation to completion, and with minimal supervision, able to effectively prioritize daily functions and projects.
- Significantly motivated, hands-on technical leader skilled in routers, Internet Protocol Suite, Network Troubleshooting, Customer Service, and Managed Services.
- In-depth knowledge on latest trends and advance fields
- With increasing supervising responsibility on client support, rapidly promoted to work independently as lead technician with significant supervisory/project management duties, delivered third level technical support while simultaneously managing assigned projects.
- Lead Project Manager for Confidential fiber to the premises.
- Lead Technician for Confidential & Confidential Disaster Recovery Team. 911 Restoration of telecommunication network.
- Sought after by multiple teams to provide diplomatic resolutions to challenging situations, boost morale, and empower groups by cultivating positive energy and encouragement during high-risk situations.
- Recognized for outstanding performance and dedication through multiple Excellence Awards.
- Selected as one of 28 Confidential & Confidential employees Nationwide to participate in the prestigious Supervisor Training Education Program (S. Confidential .E.P.).
- Supported upgrades, conversions, move orders, and high priority customers in demanding environments.
TECHNICAL EXPERTISE:
Platforms and Tools:
Operating Systems & Networks: Cisco 2430, 2431, 2821, 2901, 2911, Adtran 908, 916, 924, 624, 3200, 4305 ; IP Addressing; Subnetting; OSPF; RIPv2; DHCP; DNS; ADDS; LAN; WLAN; SSH.
Hardware: Desktop; Laptops; Servers; Switches; Routers; Air Cards; cables; access points.
PROFESSIONAL EXPERIENCE:
Network Activation Technician
Confidential, Edison, NJ
Responsibilities:
- Provided technical expertise and supervised client expectations in Telecommunications.
- Configuration, test, and activation in the following routers: Cisco 2430, 2431, 2821, 2901, 2911, Adtran 908, 916, 924, 624, 3200, 4305.
- Test, turn up, and troubleshoot enterprise customer voip and data services.
- Interface configuration and IP routing in JUNIPER MCR, Cisco CHR/CLR and CSR.
- Provision cross connects for DS1, DS3, BBL’s in titan 5500, tellab 532, and Nortel 4303.
- Manage equipment installations, testing, troubleshooting, turning-up circuits, equipment maintenance and network build-outs.
- Selected to work directly with high priority customers to activate, move, and upgrade voice and DIA services.
- Supported conversion of United Stated Postal Service, assisting in the transition to ESIP platform and ISDN PRI.
- Command Line Interface experience in the DMS switch, Sonus and Broad soft switch configuration.
- Trained personnel and worked directly with senior management to resolve issues in a timely manner.
Project Manager
Confidential, King of Prussia, PA
Responsibilities:
- Supervised 50 occupational employees.
- Teamed with engineers to manage underground conduit and handhole placement.
- Handled all second level escalations to Confidential or Public Utilities.
Engineering Change Order/Supervisor
Confidential, Dayton, NJ
Responsibilities:
- Supervised and scheduled of 15 occupational employees.
- Coordinated and managed Nationwide network maintenances.
- Lead Technician for Confidential & Confidential Disaster Recovery Team. 911 Restoration of telecommunication network.
- Verified changes in network to ensure compliance with engineering documents.
- Reviewed and approved work orders for maintenances and engineering changes in networks.
- Written procedures for test and turn up on new equipment.
- Selected as one of 28 Confidential & Confidential employees nationwide to participate in the S. Confidential
- Provided on call emergency and troubleshooting network support.
