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Senior Solutions Development Analyst Resume

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IndianapoliS

SUMMARY:

Experienced and highly motivated professional seeking new opportunities in the healthcare industry with focus on Medical Imaging Informatics. Over 20 years’ experience as a Radiologic Technologist and 10 years in Information Technology, involving RIS/PACS systems, voice recognition systems, electronic medical records and third party imaging enhancement applications.

AREAS OF EXPERTISE:

  • PACS v12.1.2, v11.9 and v11.6
  • Syngo Workflow vB10 and v28.0
  • Nuance Powerscribe 360 v2.0
  • MagView v7.1
  • QuadraMed EMR and OpenMed Imaging
  • Sectra Mammography System
  • Microsoft Office Suite
  • Strong organization, troubleshooting and issue reconciliation skills with focus on vendor relations and communication
  • Project management and leadership experience within healthcare project teams with recent projects using LEAN methodology and Six Sigma

EXPERIENCE:

Senior Solutions Development Analyst

Confidential, Indianapolis

Responsibilities:

  • Project Team Lead for recent Confidential PACS upgrade v12.1.2
  • Facilitation of sever requirements and installation
  • HL7 interface planning and test execution
  • Application end - to-end testing and issue resolution
  • End-User training, customized documentation and support

System Administrator

Confidential

Responsibilities:

  • Upgrade planning
  • Application end-to-end testing and issue resolution
  • Creation of customized End-User training documentation
  • Ongoing application support

System Administrator

Confidential

Responsibilities:

  • GUI interface planning and integration testing with Confidential
  • Creation and maintenance of autotext entries
  • Creation of customized End-User training documentation
  • Ongoing application support and new user training

System Administrator

Confidential

Responsibilities:

  • Incoming and outgoing image management
  • Ongoing application support

System Administrator

Confidential

Responsibilities:

  • Project Team Lead for system implementation
  • Creation of interface test plan for all facilities
  • Creation of risk analysis documentation for internal requests impacting project scope
  • End-User training
  • Training of other Ascension IT staff on End-User training and system support
  • Application maintenance and support

Team Lead

Confidential

Responsibilities:

  • Creation and assessment of project scope with the team
  • Facilitation of the team to define current system state via flow charting
  • Identification of areas of waste and patient value processes
  • Assist team with development and execution of Rapid Experimentation
  • Analyze the outcomes of experimentation
  • Assist team with presentation of outcomes and projection of a future state

System Support Analyst

Confidential, Indianapolis, IN

Responsibilities:

  • Application support and integration management with Confidential
  • Team Leader/Participant for Process Improvement Team
  • Project lead/participant for several St. Vincent Health initiatives

Medical Imaging Manger/IT Analyst

Confidential, Noblesville, IN

Responsibilities:

  • Project Lead for all Imaging upgrades
  • System maintenance and system support
  • End-User training and creation of customized user documentation
  • End-User troubleshooting, DICOM transfer and HL7 interface support
  • Workflow support and exam reconciliation
  • Conducted employee performance reviews and productivity audits
  • Assurance of high customer service standards
  • Liaison between Central Scheduling and radiologist group to ensure appropriate procedure scheduling and physician coverage to provide uninterrupted patient care
  • Worked with department supervisors and Medical Imaging director to track patient/staff incidents as they occurred
  • Provided hospital mandated education of all end-users including imaging staff, physicians and outlying office personnel

Mammography Technologist

Confidential, Atlanta, GA

Responsibilities:

  • Performance of routine, diagnostic and assisted radiologist procedures
  • Maintained supply inventory
  • Staff scheduling
  • Department representative for multi-departmental Process Improvement Team

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