SUMMARY:

AS/400 iSeries System Engineer/Administrator with experience in system operations, change management, performance tuning & capacity planning, system installation, testing, security administration, and engineering of IT hardware/software and business solutions. A hard working and enthusiastic problem - solver, who is attentive to detail.

TECHNICAL SKILLS:

• Performed firmware, OS/400 version upgrades and QA Testing
• Installed IBM Licensed Program Products and kept system PTFs current (-1)
• Performed hardware & software upgrades, operating system PTF maintenance, MIMIX & Itera HA replication/monitoring and troubleshooting, and user & developer assistance

EXPERIENCE:

Confidential, Greenville, SC

Sr. iSeries Systems Engineer

Responsibilities:

• Managed 2 IBM 8205-E6D 740s, with MIMIX 8 for HA/DR; performed OS/400 upgrades (V5R4 to V7R1 & V7R1 to V7R2); performed system management, using Robot products (Scheduler, Alert, Console, Network, and Save) wrote CL programs to generate random passwords using TAATOOLS and iSeries SMTP for secure email to inform users of their new passwords; managed user profile creation/deletion process; managed/created service profiles wrote CL Programs to perform daily/nightly backups to the IBM V3700 Virtual Tape Library, with IBM 7650G ProtecTIER.

Confidential, Franklin, TN

AS/400 / iSeries Engineer

Responsibilities:

• Managed iSeries models (520, 550, 720, 740, 750 and 770), with over 45 production, development and QA LPARS performed OS/400 upgrades (V5R4 & V6R1 to V7R1); performed system maintenance, support & CL programming
• Installed & managed BRMS network, saves, & media management; performed DS8700 & DS8800 copy services (Metro Mirror & Global Mirror); managed user work requests and problem tickets; performed MIMIX HA monitoring/replication and troubleshooting.

Confidential, Cary, NC

AS/400 iSeries Technical Manager

Responsibilities:

• Provided client technical support, performed system restores, data center migrations and OS upgrades (V5R4M0, V5R4M5 and V6R1M0), performed / documented Disaster Recovery processes, as well as performed hardware & software upgrades, operating system PTF maintenance, MIMIX HA replication/monitoring and troubleshooting.

Confidential, Charlotte, NC

AS/400 iSeries System Administrator

Responsibilities:

• Provided contract technical support of the production model 520, & development 820 AS/400 Systems, including remote/local user support, communications (SNADS, IP/FTP, SMTP); CL Programming; also performed & documented Disaster Recovery drills.

Confidential, Augusta, GA

AS/400 iSeries System Administrator

Responsibilities:

• Supported IBM AS/400 iSeries models (740, 820, 890, & i5-595 with dual HMCs), at various OS/400 levels from V5R1 to V5R4
• Installed firmware, OS/400, & 3rd party software upgrades, and PTF updates for IBM & 3rd party software using image catalogs as well as CDs & DVDs
• Performed Itera HA replication/monitoring and troubleshooting
• Managed user profiles and system access using SoftMenu and PentaSafe (NETIQ)

Confidential, Atlanta, GA

AS/400 System Programmer Support

Responsibilities:

• Performed installation & maintenance of IBM class environments on various IBM AS/400 iSeries models (270, 270 w/2 LPARs, 720, 830 w/3 LPARs, 840, 6 i5-520s and 6 i5-570s (w/3 LPARs & HMCs)), with OS/400 levels from V5R1 to V5R3
• Installed & configured LPARs on i5-520 & i5-570 hardware and software
• Installed software upgrades, including WebSphere Application Server: V6; V5.1; V5
• Provided BRMS instructor support (hardware & software)
• Distributed libraries and files using FTP and Operations Navigator
• Performed application testing

Confidential, Atlanta, GA

AS/400 / iSeries Systems Engineer

Responsibilities:

• Supported 119 AS/400 iSeries system models (170, 270, 810, 820, 840, and 890)
• Performed system maintenance, monitoring, and support of LPARs (using PCs for LAN console connections), and single system environments
• Performed BRMS backups; provided user & programmer support
• Installed PTFs (Cum, Database, Hipers, & Group)
• Resolved system problems and supported system communications (SNADS, TCP/IP, FTP, DHCP)
• Upgraded system OS from V5R1 to V5R2
• Managed and completed user work requests & problem tickets

Confidential, Lagrange, GA

AS/400 System Programmer/Analyst

Responsibilities:

• Supported AS/400 models (150, 170, 730 (2), and 830)
• Performed OS/400 upgrades (V4R3 to V4R5; V5R0 to V5R1)
• Performed system maintenance & support (backup/recovery; PTF installation)
• Performed system environment setup (subsystems, job descriptions, line/controller/device configuration, menu & signon screen design)
• Supported system communications (SNADS, TCP/IP, FTP); users & programmers
• Managed a 3995 optical system for Gauss document management
• Managed an AS/400 model 730 4-way, containing 3 system environments using LPAR (used PCs as LAN consoles)

Confidential, Atlanta, GA

AS/400 System Administrator

Responsibilities:

• Performed troubleshooting of Confidential Financial software, and Manhattan Associates PkMS Warehouse software
• Performed troubleshooting of AS/400 EDI, using GENTRAN Server 2.0
• Coordinated/managed MKS implementer change management software
• Configured system environment setup (subsystems, job descriptions, & job queues)