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Network Systems Administrator Resume


  • Facilities Management and IT Professional with over 25 years’ experience working for a Fortune 500 company.
  • I have a strong level of dedication to my employer that is unsurpassed in current times.
  • I am an energetic, well - spoken and capable administrator who has extensive experience in Cisco Call Manager and Cisco Unity software.
  • I am a consummate professional that was responsible for all telephony builds, changes, and moves of more than 25,000 employees.
  • I was also responsible of all voicemail systems at all locations throughout the world. I was also more than able to identify problems, drive improvements, and recommend solutions.
  • I brought the company fresh ideas, new perspectives, a diversity of experiences, and a strong dedication to service.
  • My key strengths include, but are not limited to; extensive knowledge of VoIP implementation, WAN connectivity, database administration, active directory, and virtualization user support.
  • I am looking for a suitable position with a company where I can make a difference and where there is never a dull moment.


  • Basic networking
  • Troubleshooting skills
  • Telephony knowledge
  • Detail oriented
  • Good oral and written communication skills
  • Willing to travel to client sites
  • Excellent judgment and decision making
  • Giving full attention to what other people are saying
  • Ability to work well with others





  • Monitoring network performance to determine whether adjustments need to be made.
  • Assisting the IT department with various upgrades, projects, and tasks.
  • Quickly responding to network telephony outages.
  • Participating in team meetings and provide technical leadership.
  • Creating user accounts, permissions, and voicemail boxes.
  • Perform and implement disaster recovery operations, including off site testing.
  • Build and maintain all cisco telephones throughout the world.
  • Build and maintain all voicemail systems throughout factories and international locations.
  • Configure and maintain all video conference equipment hardware and software.
  • Implement all video call connections to all international locations.




  • Develop lesson plans and instructional materials for Cisco phone training.
  • Create a functional and attractive learning environment for end users.
  • Schedule and supervise individual support training staff.
  • Be able to demonstrate the most current uses of the Cisco telephone technology.
  • Development a full understanding of the Cisco Call Manager software technology.
  • Research, ensure operations, and test all phone systems for training needs.
  • Evaluate training effectiveness by using client feedback from end users.
  • Perform all related duties as assigned.




  • Maintained and operated the facilities including budgets, staff, contractors, and consultants.
  • Planned strategy to ensure efficient management of assets - maintained and supported equipment of the facility.
  • Performed short term and long term planning for the property.
  • Assisted and guided the contractors in completing the jobs and managed the projects assigned.
  • Detailed analysis and study of alternatives available to completing projects.
  • Introduced changes in existing projects without disrupting the ongoing process thus reducing operating costs.

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