It Coordinator Resume
Grand Rapids, MI
SUMMARY
- Information Technology system administrator Professional wif experience in Engineering/Manufacturing and Casino systems.
- Team player who can work across functions to serve customers.
- Ability to work in a fast changing technical environment.
TECHNICAL SKILLS
Systems: IBM PC, SUN, HP, Oracle, Sybase, Cisco, Citrix, IGT, vSphere
Software: MS Office, Access, Visio, MS Project, PL/SQL, Scripting, HP Macro, JAVA, Veeam, IGT, Red Rock
Related Courses: Windows 2003 / 2008 Advanced Server & Network Environment Administration, A+, Network+, Cisco Systems
PROFESSIONAL EXPERIENCE
Confidential, Grand Rapids, MI
IT Coordinator
Responsibilities:
- Support all facility operations including users, desktop, servers, security cameras and doors, printers and infrastructure systems.
- General administration of Windows Server 2003,2008 R2 & 2012 R2, Active Directory, and SQL Server 2003/2005/2008 databases.
- Support of floor machine communications to the network.
- Support of Shoretel IP Phone system.
Confidential, Grand Rapids, MI
IT Systems Administrator
Responsibilities:
- Support all business operations including desktop, servers, storage, remote offices and infrastructure systems.
- General administration of Windows Server 2003,2008 R2 & 2012 R2, Active Directory, and SQL Server 2003/2005/2008 databases.
- Migrated from FreePBX to 3CX phone system
Superior Business Solutions, Portage, MI
IT Manager
Responsibilities:
- Support all business operations including desktop, servers, storage, remote offices and infrastructure systems.
- Document all: Server licensing, Network devices and licensing, software licensing, Disaster recovery plan, passwords Manage technology workers (artwork, template creation, end user support)
- Coordinate Projects such as Network upgrade on infrastructure and storage, acquiring new offsite office. This included new office layouts to cable management.
- Upgraded Network storage from HP LefTEMPthand P4000 to EMC VNXe Enterprise Storage.
- Migrated PrintServer from Windows 2003 to Windows 2008R2, Upgraded Enterprise Backup to Veem from virtual to physical system for better performance and ease of recovery.
- Migrated phone system from older Cisco unity system to hosted 3CX for ease of use and administration.
- Redesigned GPO and Security Groups for better security and locked down users on RDP. Upgraded virus protection to Enterprise Sophos and Puremessage.
- Preformed site audit for software licenses and resolved discrepancies.
- Migrated/upgraded older Windows Servers from 2003 to 2008R2 and or 2012R2.
- Migrated new remote purchased company into ours by importing users and data into our system.
- Upgraded/migrated 2 HP DL380 G7 servers from using 4GB flash card for booting to 10GB raid HDs for better performance and redundancy.
Confidential, Dorr, MI
IT Systems Administrator
Responsibilities:
- Responsible for supporting all Servers and systems to insure a 24/7/365 up time. This includes 2 DC, Exchange 2010, and Multiple 2005 SQL Servers hosting multiple Databases, Multiple Application Servers, Security Access Systems and VMware Servers.
- Systems include over 25 physical Servers and 60+ Virtual servers. Ranging from Windows Server2003 to Server2008 R2 and SQL Server 2005.
- Created and implemented Security Groups and GPO’s designed to protect company assets and help manage users and OU’s.
- Maintain all aspects of networking infrastructure and systems, and documentation wif assistance to Floor Technicians as a means of achieving optimum System performance.
- Investigate business solutions and opportunities that can benefit the organization and/or their area of responsibility.
Confidential, Battle Creek, MI
LAN Administrator
Responsibilities:
- Assisted in the design, coordination and installation of multi - user applications, including PBX and telecommunications systems, on a network operating system, maintaining data integrity and system quality.
- Assisted in migrating users and data from temporary office in Marshal to the Casino.
- Assisted in standing up all Servers, networking, gaming, POS systems and Cisco Unity VoIP.
- Planed, implemented and directed all departmental procedures for the IT department, for the accomplishment of business objectives.
- Enforces standards of security, system integrity and confidentiality wifin the department.
- General administration of Windows Server 2003, Active Directory, Exchange 2003 and SQL Server 2000/2005 databases.
Confidential, New Buffalo, MI
Support Technician
Responsibilities:
- Support all casino operations including desktop, POS, gaming and infrastructure systems.
- General administration of Windows Server 2003, Active Directory, Exchange 2003 and SQL Server 2000/2005 databases.
- Layout, design and install of bank controllers along wif associated cabling to the network and slot banks for 3000 + machines.
Confidential, Caledonia, Mi.
Manager & Lead Technician
Responsibilities:
- Manage office staff and coordinate service calls along wif in shop repairs of computer systems
- Obtain and maintain accounts for system support
- Setup Diagnose and resolve hardware or software problems