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It Coordinator Resume

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Grand Rapids, MI

SUMMARY

  • Information Technology system administrator Professional wif experience in Engineering/Manufacturing and Casino systems.
  • Team player who can work across functions to serve customers.
  • Ability to work in a fast changing technical environment.

TECHNICAL SKILLS

Systems: IBM PC, SUN, HP, Oracle, Sybase, Cisco, Citrix, IGT, vSphere

Software: MS Office, Access, Visio, MS Project, PL/SQL, Scripting, HP Macro, JAVA, Veeam, IGT, Red Rock

Related Courses: Windows 2003 / 2008 Advanced Server & Network Environment Administration, A+, Network+, Cisco Systems

PROFESSIONAL EXPERIENCE

Confidential, Grand Rapids, MI

IT Coordinator

Responsibilities:

  • Support all facility operations including users, desktop, servers, security cameras and doors, printers and infrastructure systems.
  • General administration of Windows Server 2003,2008 R2 & 2012 R2, Active Directory, and SQL Server 2003/2005/2008 databases.
  • Support of floor machine communications to the network.
  • Support of Shoretel IP Phone system.

Confidential, Grand Rapids, MI

IT Systems Administrator

Responsibilities:

  • Support all business operations including desktop, servers, storage, remote offices and infrastructure systems.
  • General administration of Windows Server 2003,2008 R2 & 2012 R2, Active Directory, and SQL Server 2003/2005/2008 databases.
  • Migrated from FreePBX to 3CX phone system

Superior Business Solutions, Portage, MI

IT Manager

Responsibilities:

  • Support all business operations including desktop, servers, storage, remote offices and infrastructure systems.
  • Document all: Server licensing, Network devices and licensing, software licensing, Disaster recovery plan, passwords Manage technology workers (artwork, template creation, end user support)
  • Coordinate Projects such as Network upgrade on infrastructure and storage, acquiring new offsite office. This included new office layouts to cable management.
  • Upgraded Network storage from HP LefTEMPthand P4000 to EMC VNXe Enterprise Storage.
  • Migrated PrintServer from Windows 2003 to Windows 2008R2, Upgraded Enterprise Backup to Veem from virtual to physical system for better performance and ease of recovery.
  • Migrated phone system from older Cisco unity system to hosted 3CX for ease of use and administration.
  • Redesigned GPO and Security Groups for better security and locked down users on RDP. Upgraded virus protection to Enterprise Sophos and Puremessage.
  • Preformed site audit for software licenses and resolved discrepancies.
  • Migrated/upgraded older Windows Servers from 2003 to 2008R2 and or 2012R2.
  • Migrated new remote purchased company into ours by importing users and data into our system.
  • Upgraded/migrated 2 HP DL380 G7 servers from using 4GB flash card for booting to 10GB raid HDs for better performance and redundancy.

Confidential, Dorr, MI

IT Systems Administrator

Responsibilities:

  • Responsible for supporting all Servers and systems to insure a 24/7/365 up time. This includes 2 DC, Exchange 2010, and Multiple 2005 SQL Servers hosting multiple Databases, Multiple Application Servers, Security Access Systems and VMware Servers.
  • Systems include over 25 physical Servers and 60+ Virtual servers. Ranging from Windows Server2003 to Server2008 R2 and SQL Server 2005.
  • Created and implemented Security Groups and GPO’s designed to protect company assets and help manage users and OU’s.
  • Maintain all aspects of networking infrastructure and systems, and documentation wif assistance to Floor Technicians as a means of achieving optimum System performance.
  • Investigate business solutions and opportunities that can benefit the organization and/or their area of responsibility.

Confidential, Battle Creek, MI

LAN Administrator

Responsibilities:

  • Assisted in the design, coordination and installation of multi - user applications, including PBX and telecommunications systems, on a network operating system, maintaining data integrity and system quality.
  • Assisted in migrating users and data from temporary office in Marshal to the Casino.
  • Assisted in standing up all Servers, networking, gaming, POS systems and Cisco Unity VoIP.
  • Planed, implemented and directed all departmental procedures for the IT department, for the accomplishment of business objectives.
  • Enforces standards of security, system integrity and confidentiality wifin the department.
  • General administration of Windows Server 2003, Active Directory, Exchange 2003 and SQL Server 2000/2005 databases.

Confidential, New Buffalo, MI

Support Technician

Responsibilities:

  • Support all casino operations including desktop, POS, gaming and infrastructure systems.
  • General administration of Windows Server 2003, Active Directory, Exchange 2003 and SQL Server 2000/2005 databases.
  • Layout, design and install of bank controllers along wif associated cabling to the network and slot banks for 3000 + machines.

Confidential, Caledonia, Mi.

Manager & Lead Technician

Responsibilities:

  • Manage office staff and coordinate service calls along wif in shop repairs of computer systems
  • Obtain and maintain accounts for system support
  • Setup Diagnose and resolve hardware or software problems

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