TECHNICAL SKILLS

• NOC Analyst
• Senior Network Engineer
• Senior Operations
• Senior Level Network/NOC Engineer
• WireShark
• Cisco (2800, 3600, 3800, 7200, 7500, 7600 and 12000 GRS series)
• ASR1000 series routers
• Terminal Servers
• Ethernet switches (Catalyst 2900, 3500, 4900, 5500, 6500, and Content 11000 series)
• BIND
• IPAM CSU/DSUs
• LAN/WAN
• DNS
• DS1
• DS3
• OC - 3 thru OC-192
• POS
• HDLC
• Frame Relay
• MPLS
• LACP
• GigE
• 10GigE circuits/interfaces
• Linux
• Cisco
• Juniper
• Brocade
• LACP
• VLANS
• VIP

PROFESSIONAL EXPERIENCE

Confidential, Frederick, Maryland

NOC Engineer

Responsibilities:

Monitor, secure, troubleshoot, problem analysis and isolation of an array of network devices for the Confidential LAN/WAN. Monitor Netcool and respond to any network anomalies. Track network events wif the Remedy Ticketing System. Troubleshoot and modify frame relay, ACL’s, OSPF, BGP and SVI’s on the Cisco 891, 899 and various switches. Monitoring CA Spectrum system for new critical and high severity cases and E-mail notification of cases to technical and management resources.

Confidential, Vienna, Virginia

Data Center Operations Technician

Responsibilities:

Maintain the operations of the Data Center and its core, the facility. Responsible for the day to day maintenance activities. Work wif Confidential teams for capacity upgrades, site turn ups and commissioning. Perform and manage preventative maintenance tasks. Assure security of the facilities. Manage access to vendors and contractors. Perform installations of network equipment (rack, stack and cabling). Building custom cages, and removing this same equipment when decommissioned. Monitor facilities for power, cooling and other capacity needs. Use power tools and installing cages and cabinets. Test and turn up circuits from DS0 to DS3 and fiber optics (OC). Build and crimp custom cables (e.g. Ethernet) as required. Perform basic system administration tasks under direction from the Network Operations Centers. Troubleshoot and verify existing network equipment and infrastructure. Perform Methods of Procedure during the maintenance window. Provide feedback on and refinement of Data Center operational processes. Create and/or update as-built site documentation. Maintain Standards of a SSAE 16, PCI-DSS and Fisma Compliant Data Center.

Confidential, Bethesda, Maryland

Network Operations Center Operator

Responsibilities:

Monitor CA Spectrum, manage and secure the WAN/LAN infrastructures across Confidential Inc. ’s (PHI) Information Technology (IT) and Power Delivery communication systems for network faults (i.e., power failures, faulty hardware, environmental alerts, and communication line alarms). Ensure the continual optimal performance of the Energy Management System (EMS), by performing alarm surveillance of the entire electrical system for cyber vulnerabilities and possible power faults/failures (i.e., substations, breakers, RTU’s, switches, routers, amps, voltages, feeders, poles, intelligent devices, and the new smart grid components of Distribution Automation and AMI (Advanced Metering Infrastructure). Monitor TripWire, an Intrusion Detection System (IDS) for active cyber security alerts and actual unauthorized access events, which may compromise the Electrical System.

Confidential, Herndon, Virginia

LEAD NETWORK ENGINEER

Responsibilities:

Responsibilities include senior level network troubleshooting, maintenance, support, installations, tuning and configurations wif a wide variety of Cisco devices to include, but not limited to TACACS Servers, 3845, 6500, 2960(G), 12000, Nexus 2000, 5000 and 7000 Series routers and switches. Responsible for IP address allocation and maintaining the spreadsheet on the share drive. Responsible for IP port allocations wifin VMware virtual environment. Install, troubleshoot and maintain Data Center devices such as Cisco Fabric Extenders (FEX) and Shared Infrastructure Internet Gateway (SIIG) infrastructure. Configure, implement and troubleshoot Cyclades Terminal Servers OOB network. Perform test and acceptance of T1, Multilink, T3 and OC-3 circuits directly wif vendors (AT&T). Configuring, maintaining, and troubleshooting Cisco VRF’s. Perform DNS Blackholes, IP Security Blocks, DNS add, removal and domain name changes.

Confidential, Herndon, Virginia

SR NOC TECHNICIAN

Responsibilities:

Monitor, troubleshoot, problem analysis and isolation of an array of network devices for the Backbone Network and Cell Tower Backhaul desks in the NOC. I troubleshoot using such tools as Infinera (DNA) for the Optical Network, ADVA FSP Network Management Tool. Troubleshooting devices such as Alcatel-Lucent (TSS-5 thru TSS-320) Modular Optical Transport Switch, Juniper (T320, T1600 and MX960) and also Cisco (4900M, 6500, 7600 and 12000 GSR) routers and switches on the Backbone Network, Regional Data Centers nationwide, Time Warner Cable divisions and Commercial Data Centers. I utilize Netcool, various graphs and utilization software to analyze the network infrastructure. I troubleshoot Ethernet, MPLS, LACP, OSPF, ISIS, BGP, VLANS, and TCP/IP protocols. Troubleshooting both local, remote and co-located devices, fiber outages, BGP peers, and check circuit fiber levels, patch panels, perform RMA’s, maintenance, open/track tickets for network anomalies using Remedy to track it.

Confidential, Ashburn, Virginia

SR INTERNET OPERATIONS ANALYST

Responsibilities:

Monitor, administer and troubleshot an array of network devices such as Cisco (2800, 6500, 7600 and 12000 GSR), Juniper (M10, M40, M120, T320, T640 and MX960) and Brocade routers and switches, and out of band access devices in an enterprise network environment. I utilized Netcool, various graphs and utilization software to analyze the network infrastructure. Responsible for assigning IP address,subnetting and maintaining the IP database. Responsible for configuring the routers and switches, troubleshooting circuits (OC-192, POS, MPLS, GigE and 10GigE), and modifying Access Control List on the LAN/WAN routers. I troubleshot and configured Frame Relay, MPLS, OSPF, ISIS, BGP, Ethernet, VLANS, TCP/IP, L2VPN and VOIP devices. Responsible for separate network projects, updating topologies, network optimization, upgrading hardware and software on all network devices, maintaining the circuit and hardware inventory and establishing formal training to peers. Troubleshooting both local, remote and co-located devices, Fiber outages and check circuit Fiber levels, Patch Panels, perform RMA’s, maintenance, open/track tickets on network anomalies using Remedy. Contact carriers for circuit outages, work wif Brocade, Juniper and Cisco TAC for resolution of hardware and software issues.