System Engineer Resume

OBJECTIVE:

To work in a professional and challenging environment, contributing maximum to the organization and growing cooperative manner with it.

SUMMARY

I would like to obtain a challenging position in IT where my technical and interpersonal skills can be utilized to benefit your Organization.
To apply my technical Knowledge and project management skills to help lead a competitive growing company to a new level of success and guide them towards a new age of advanced technology.
Technical sound with Administration, Management, Support & Services skills i.e. IT - Infrastructure, Client & Server environment, Networking, Application, System engineering & Security.
Confident about my skills and past experience could make great contributions to your organization
4.7 Years of Expertise in Windows Administrator (Technical Support Administrator / Networking and Hard ware).
Worked on Windows client OS and Server OS (2003, 2008R2 and 2012 R2), Trouble shoot the problems and solve it.

TECHNICAL SKILLS

Server/Client System: Windows Server 2000/2003/2008/2008 R2/2012R2, Windows XP/ 7/ 8/ 8.1/ 10, Printer server and Citrix client application.

Networking: LAN, VPN, RDP, TCP/IP, DNS, DHCP.

PROFESSIONAL EXPERIENCE

Confidential

System Engineer

Responsibilities:

Good understanding on customer specific IT and Security requirements, Information Security Practices, Processes, policies.
Maintaining WDS Server (Importing and deploying client OS images through WDS Server).
Installing, Configuring and Administering Windows server 2003, 2008 and 2008R2.
Configuring and maintaining compliance software.
Installation of all Microsoft’s patches and security updates.
Team management, training and coordinating with team members on technical issues and other general issues.
Installation & troubleshooting of software tools such as Citrix, Java, SAP & Cisco/Juniper/Aventail VPN.
Configuration and Troubleshooting of MS Outlook, LiveMeeting, communicator2007R2/ Lync
Installation Configuration of Print devices.

Confidential

System Engineer

Responsibilities:

Good understanding on customer specific IT and Security requirements, Information Security Practices, Processes, policies.
Maintaining WDS Server (Importing and deploying client OS images through WDS Server).
Installing, Configuring and Administering Windows server 2003, 2008 and 2008R2.
Creating, Managing and Troubleshooting Group policy objects through Group Policy Object Editor and GPMC.
Configuring and maintaining compliance software.
Managing and troubleshooting share and NTFS permissions.

Confidential

Desktop Support Engineer

Responsibilities:

Handling L1 and L2 escalations with respect to Applications, Network and Domain. Provided investigations, diagnosis, resolutions and recovery for hardware and software problems. Operating Systems (OS) installation / re-installation, upgrades and patches for desktops.
Extensive experience in installation, administration and networking in various environments and when unable to resolve, escalate to next level in accordance with Help Desk escalation processes.
Configuring Enterprise Mail configuration on Blackberry, Android and IPhone.
Maintaining overall ownership of user's issue & service ensuring that they receive resolution within a reasonable timeframe.
Provide Support in Resolving Networks Problem and troubleshooting of LAN Connectivity issues.
Configuring the system network from Confidential network to ODC network and vice-versa.
Configuration and Troubleshooting of Network Printers.
Installation & Configuration of Symantec Antivirus Client SEP Versions.
Experience on Windows XP/7/8 at the user level, including user and application installation.

Confidential

Desktop Support Engineer

Responsibilities:

Provide Software, Hardware and Network Support, as well as Operating System loads and organizational.
Experience on Windows XP/7/8 at the user level, including user and application installation.
Creating profiles and home folders.
Running Symantec Ghost for backup and formatting multiple systems in limited time.
Installation Configuration of Print devices.
Installing & configuring IP to Desktop, Laptops.