Enterprise Content Application Administrator Resume
Greensboro, NC
SUMMARY
- Experienced in Documentum, Captiva, Laserfiche, FileNet, Kofax
- Involved in the entire software development cycle (viz. Analysis, Design, Integration, Development, testing, Implementation, Documentation, Database Administration, and Support) of an enterprise content management project.
- Experienced in full SDLC with Documentum 6.5, 6.7, 7.1, Captiva 6.0, 6.5, 7.1 DocuNECT and DocuSphere v4.
- Experienced in administration duties with Documentum, Captiva, DocuNECT Laserfiche, FileNet Kofax and DocuSphere.
- Brava document viewing and editing
- Code development thru Eclipse
- Reveille system health monitoring
- Design and developing various analysis and reports using VBA MS Excel,
- Excellent client skills and experience interfacing with various users.
- Excellent team player and has good team building and product/project management capabilities
TECHNICAL SKILLS
Operating System: Windows 2012/08/XP/7/8/Linux/Unix
Programming Languages: HTML, JavaScript, PHP, MS SQL, VB
RDBMS: MS SQL Server 2000/2008, Oracle 11i and MS - Access
Reporting Tools: VBA, MS Excel, MS Data Reports
PROFESSIONAL EXPERIENCE
Confidential, Greensboro NC
Enterprise Content Application Administrator
Responsibilities:
- Migrated entire 6.5 sp1 AIX environment to 7.1 Windows.
- Installed software on servers, configured, tested, installed updates
- Worked with vendors to resolve SR’s
- 9 unique object types
- Taskspace application, Retention Policy and workflow
- Websphere, Tomcat, and JBoss
- Documentum Administration thru GUI and API/DQL commands
- Daily support for entire company’s 1300 ECM users on both desktop and citrix VDI environments.
- Support of Captiva, Filenet, Kofax
Environment: Documentum 6.5, 7.1, AIX, Windows 2008, Reveille, Brava, Captiva
Confidential, Fort Worth TX
Enterprise Content Application Specialist/Developer
Responsibilities:
- Migrated entire 6.0 sp1 environment to 6.7 sp2. Installed software on servers, configured, tested, installed updates, worked with vendors to resolve SR’s, 13 unique object types and their respective Taskspace applications and workflows.
- Developed complex custom workflows for Documentum to allow for multi-level approvals, review and storage of digital content.
- Design of custom client interfaces for Documentum Task space.
- Work with users during discovery phase to develop processes that fit their needs.
- Training end users on new software.
- Creating training materials for software and changes.
- System support for Documentum 6.5,6.7, Captiva 6.0/6.5
- Daily support for entire companies ECM users.
Environment: Documentum 6.0, 6.7, Captiva InputAccel 6.0/6.5
Confidential, Fort Worth TX
Enterprise Content Application Specialist/Developer
Responsibilities:
- Migrated entire 6.5 sp1 environment to 6.7 sp2. Installed software on servers, configured, tested, installed updates, worked with EMC to resolve SR’s, 15 unique object types and their respective Taskspace applications and workflows.
- Developed complex custom workflows for Documentum to allow for multi-level approvals, review and storage of digital content.
- Design of custom client interfaces for Documentum Task space.
- Work with users during discovery phase to develop processes that fit their needs.
- Training end users on new software.
- Creating training materials for software and changes.
- Develop/Implement custom processes for DocuNECT.
- System support for Documentum 6.5,6.7, Captiva 6.0/6.5, DocuNECT and DocuSphere v4.
- Design and implementation of DocuSphere v4 workflow.
- Daily support for entire companies 2000+ ECM users.
Environment: Documentum 6.5, 6.7, Captiva InputAccel 6.0/6.5, Laserfiche, DocuSphere v4, DocuNECT, MS-SharePoint and JDEdwards
Confidential, Irving, TX
Production Support Analyst
Responsibilities:
- Participated in the install and conversion upgrade with Oracle11i modules, performing string testing and validation in test instances prior to production use.
- Subject matter expert (SME) for purchasing and planning departments, interfacing between IT developers and end users for training, program use, problem solving, and requested upgrades in production.
- Worked with users and management to determine upgrades or enhancements needed to utilize system for increased productivity. Tested changes and worked with development team to test and implement.
- Trained end users of various departments and computer knowledge sets.
- Created a daily analysis report to show a running total of shipments of items indicating actual versus plan and demand for future orders. This report is used by warehouse to prioritize the orders going to be shipped, procurement to order the correct items for on time delivery of items, and manufacturing to build product for end customer in an effort to reduce customer order wait times. Increased productivity by 20%
- Created a report capturing current and future demand by planner, buyer, and item, summarized by quantity per month that needs to be ordered based upon instrument orders, known lead time, and product history. Report is used to negotiate better pricing and delivery of items. Reducing costs and supplier lead times by 25%
- Created a comparison report between items in warehouse, items needed to build jobs, items on order, and manufacturing’s need to build certain products for a set time frame. Report is used by planning to reschedule in delivery of parts, purchasing to ensure the correct quantity of parts are on order, and expedite the delivery of all parts listed on the shortage report Decreased manufacturing down time by 40%