Odt/pc Technician Resume
4.00/5 (Submit Your Rating)
SUMMARY
- I have more than 15 year’s experience as a PC hardware and network technician in fast paced work environments.
- I have a strong background in office and engineering workstations and laptop configuration, PC peripheral setup and remote assistance.
- I am experienced with data and voice cable installation and troubleshooting.
- I also have experience with user training and procedural documentation.
PROFESSIONAL EXPERIENCE
Confidential
ODT/PC Technician
Responsibilities:
- Provide on - site PC and output device support
- Image Workstation and Laptop computers using established guidelines
- Maintain database and master list of district output devices
- Configure network output devices and print server print queues
- Coordinate maintenance calls with third party vendors
- Troubleshoot network connectivity issues
Confidential
PC Technician
Responsibilities:
- Answered helpdesk calls for client branch sites and corporate office.
- Provided on-site support for client branch locations.
- Imaged desktop and laptop computers using established client guidelines.
- Tested and configured computer images.
- Documented software and hardware installation procedures in SharePoint server.
Confidential
PC Technician
Responsibilities:
- Provided second level on-site support for client convenience stores.
- Supported POS and store office hardware.
- Maintained warehouse inventory using established company guidelines.
- Performed Preventive Maintenance on client store equipment.
Confidential
PC Technician
Responsibilities:
- Answered helpdesk calls for client branch sites and corporate office.
- Imaged desktop and laptop computers using established client guidelines.
- Tested and configured computer images.
- Tracked tickets in Remedy helpdesk system.
- Documented software and hardware installation procedures in Sharepoint server.
Confidential
PC/Network Technician
Responsibilities:
- Configured, installed and maintained office and manufacturing facility computers and network equipment in a Windows 2K and 2K3 domain environment.
- Conducted training for company personnel in the use of computer systems, network shared folders, and problem reporting system.
- Installed and maintained office and production facility wired and wireless thin clients in a Windows 2K and 2K3 terminal server environment.
- Documented procedures for setting up and installing office computers and engineering workstations.
- Developed and maintained MS Access Database projects.
Confidential
County Technician
Responsibilities:
- Helped distribute TSX voting machines state wide with proper paperwork.
- Tested county voting equipment to ensure proper operation.
- Worked with Carroll County election officials to prepare and support June and November elections and run-off elections.
- Assisted in rover training in preparation for June and November elections.
- Assisted other county technicians with election preparation and resolution.
Confidential
PC Analyst
Responsibilities:
- Installed and maintained office and store computer systems and networks.
- Assisted office and store personnel with paperwork issues.
- Worked 24-7 on-call rotation to assist stores with technical and paperwork issues.
- Processed store information and prepared store reports for use by office personnel.
Confidential
PC Technician
Responsibilities:
- Installed and maintained campus computer systems and peripherals.
- Network troubleshooting.
- Managed the Faculty and Staff Training Lab.
- Distributed PC hardware and software with appropriate paperwork.