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Systems Engineer Resume

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CAREER SUMMARY:

Seasoned systems administrator and systems engineer with 15+ years experience working in the banking, telecommunications, and IT industries for both end - users and OEMs. Works well with people and finds problem-solving stimulating.

SPECIALITIES

SAN, information protection, backup & recovery, UNIX/Linux (AIX, Solaris, Linux, ReHat, CentOS, etc.), VERITAS Cluster Server, Windows, DNS (BIND), Web (Apache) and Email (SurgeMail / Sendmail), NAGIOS, OpenVPN, SQL, MSSQL/T-SQL, BCP/DRP, VMWare, Brocade.

PROFESSIONAL EXPERIENCE:

Confidential

Systems Engineer

Responsibilities:

  • Accounts development, solutions design and sales generation).
  • Proof of Concepts demonstrations, presentations, and RFP response.
  • Assist with solution implementation, and after-sales support.
  • Responsible as part of team for customers retention and account growth.

Confidential

Systems & Field Service Engineer

Responsibilities:

  • Proof of concepts demos, presentations, RFP response, accounts development, solutions design, and sales generation.
  • Storage Area Networks (SAN) and protocols (CIFS, FCP, iSCSI, NFS, SnapMirror, etc).
  • Support for clients in the ECOWAS region.

Confidential

Manager, Business Systems

Responsibilities:

Responsibilities:

  • Management of IT Infrastructure objectives (implement projects to time, specification and budget) and projects by co-ordinating resources (people, systems, time).
  • Manage relationships and service levels with business partners and internal customers.
  • Manage the Department - budgets, projects, people (team of 6), processes & technology.
  • Project member - Oracle ERP, Zain Unity Promo, Zain Joli Promo, Revenue Assurance, etc.
  • Manage Intelligent Networks node on Ericsson CS3 platform.

Confidential

Customer Information Services Officer

Responsibilities:

  • Customer accounts management; branch performance returns; Inter-bank communications, requests for information etc.
  • Vault (cash) Management.

Confidential

Support Analyst

Responsibilities:

  • LAN and Systems administration (UNIX/Windows O/S, DNS, Email, dial-in infrastructure, etc).
  • Client support via telephone and on-site visit
  • Implemented iPASS client Internet-access global roaming application

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