It - Admin Resume
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PROFESSIONAL EXPERIENCE
Confidential
IT - Admin
Responsibilities:
- Support LANs, WANs, network segments, Internet, and intranet systems.
- Maintain system efficiency.
- Ensure design of system allows all components to work properly together.
- Troubleshoot problems reported by users.
- Monitor networks to ensure security and availability to specific users.
- Identify user needs.
- Maintain integrity of the network, server deployment, and security.
- Perform network address assignment.
- Analyze and isolate issues.
- Monitor networks to ensure security and availability to specific users.
- Administer servers, desktop computers, printers, routers, switches, firewalls, phones, personal digital assistants, smartphones, software deployment, security updates and patches.
Confidential
Technical Support Engineer
Responsibilities:
- Installation, Configuration and troubleshooting of windows XP,windows 7
- MS Outlook Express,Outlook, and thunderbird configuration
- Updating operating system service packs,antivirus
- Responsible for the repair and maintaince of all PCs in the organization
- Installation & Configuration of LaserJet, DeskJet and Network printer
- Troubleshoot problems with Operating System and hardware related issues
- Responsible for end user support
- Cable Creimping,TCP/IP configuration
Confidential
OPERATION ASSISTANT
Responsibilities:
- Act as back-up to Manager in performing business operations duties.
- Provide support to Operations manager as and when required.
- Update internal operation procedures document as needed.
- Coordinate with Manger to schedule team meetings and to provide follow-ups.
- Support the Manager in managing and resolving operational issues.
- Work with Manager to provide excellent customer service.
- Participate in customer meetings and distribute minutes of meeting to the operations team.
- Sort and distribute mails and faxes to respective personnel.