We provide IT Staff Augmentation Services!

It - Admin Resume

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PROFESSIONAL EXPERIENCE

Confidential

IT - Admin

Responsibilities:

  • Support LANs, WANs, network segments, Internet, and intranet systems.
  • Maintain system efficiency.
  • Ensure design of system allows all components to work properly together.
  • Troubleshoot problems reported by users.
  • Monitor networks to ensure security and availability to specific users.
  • Identify user needs.
  • Maintain integrity of the network, server deployment, and security.
  • Perform network address assignment.
  • Analyze and isolate issues.
  • Monitor networks to ensure security and availability to specific users.
  • Administer servers, desktop computers, printers, routers, switches, firewalls, phones, personal digital assistants, smartphones, software deployment, security updates and patches.

Confidential

Technical Support Engineer

Responsibilities:

  • Installation, Configuration and troubleshooting of windows XP,windows 7
  • MS Outlook Express,Outlook, and thunderbird configuration
  • Updating operating system service packs,antivirus
  • Responsible for the repair and maintaince of all PCs in the organization
  • Installation & Configuration of LaserJet, DeskJet and Network printer
  • Troubleshoot problems with Operating System and hardware related issues
  • Responsible for end user support
  • Cable Creimping,TCP/IP configuration

Confidential

OPERATION ASSISTANT

Responsibilities:

  • Act as back-up to Manager in performing business operations duties.
  • Provide support to Operations manager as and when required.
  • Update internal operation procedures document as needed.
  • Coordinate with Manger to schedule team meetings and to provide follow-ups.
  • Support the Manager in managing and resolving operational issues.
  • Work with Manager to provide excellent customer service.
  • Participate in customer meetings and distribute minutes of meeting to the operations team.
  • Sort and distribute mails and faxes to respective personnel.

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