SUMMARY

• Highly - motivated, pro-active individual wif exceptional Liaison & Leadership Abilities thriving in a fast-paced, results-oriented business environment.
• Holding an experience of about 8+ years in Network Management, NMS solution designing, NMS up gradation and implementation wif good understanding Network Monitoring Tools and their configuration.
• Mapping Client's Requirements and providing customized, viable, quality & cost effective solutions in liaison wif cross-functional activities.

PROFESSIONAL EXPERIENCE

Confidential

Operating system: Windows, UNIX, LINUX

Tool: Confidential Confidential, Confidential MnR

Responsibilities:

• Install Confidential and M&R module includes SAM/IP/ESM/ACM/TRAP/OI and M&R.
• Covert teh customization script to Linux compatible module includes escalation policy script, dynamic modelling and other poller script.
• Working on Automation using Perl scripts, shell scripts and ASL scripting for Confidential .
• Metric gathering and reporting wif graphite.
• Setup integration wif other tools includes Impact, Database, LDAP and Remedy.
• Discover Devices, create users and user profile Dashboard.
• Testing and validation of Confidential modules( SAM/IP/ESM/ACM/TRAP/OI)
• Raise product issue wif Confidential and work on SR to fix those.
• Install and Configure monitoring and reporting solution (M&R module) for Confidential Confidential .
• Develop standards and best practices for monitoring and performance analysis for WAG Monitoring Remediation project.

Confidential

Operating system: UNIX, LINUX

Tool: Confidential SMARTSRole: Confidential Confidential System Administrator

Responsibilities:

• Maintain and manage teh Enterprise Monitoring solution for teh Confidential Infrastructure and also Enhance teh solution, incorporate new features and support teh scope expansion.
• Understand Confidential Monitoring remediation business requirements and convert them into systems management technical solutions.
• Testing and Validation of teh system management solution.
• Develop standards and best practices for monitoring and performance analysis for Monitoring Remediation project.
• Monitoring teh system performance and addressing technical issues.
• Collaborate wif stakeholders to identify teh monitoring and performance analysis requirements and enhancements.
• Coordinating wif teh On-site Engineering team on teh technology, tools, procedures, and process guidelines.
• Managing teh platform monitoring team to meet Business objectives and deliverables.
• Translate teh architecture into deliverable components whenever required.
• Identifying monitoring gaps and prepare remediation plan.
• Developing best practices and IT solutions related to teh project.
• Documentation of teh solution

Confidential

Network Engineer

Operating system: Windows, UNIX, LINUX

Tool: Confidential Confidential, Confidential W4N, GTA, nGTA, Ticketing, Bridge clarify

Responsibilities:

• I worked as a Tech Lead for this release, and I am responsible for below mentioned activities:-
• Analyze teh customer requirement and provide appropriate NMS solution wif tools like Confidential Confidential, Watch4Net and nGTA, also integrate other NMS wif these tools wherever require.
• Requirement visualization, Prepare Design documents and effort estimation for project.
• Verify teh prerequisites like hardware requirement, connectivity, IP address allocation etc. and raise Change request, incidents, firewall request accordingly.
• Installation and configuration of Confidential Confidential suits (SAM/IP/NPM) on UNIX, Linux and windows Server.
• Installation and configuration of 3rd party adapters like trap adapter, syslog adapter, syslog-ng and auto ticketing adapter (ticketing features on expedio and ITSM) etc.
• Configure Confidential to receive and alert on vendor specific traps using vendor MIBs
• Check SNMP response from network devices and troubleshoot if any issue wif SNMP configuration or communication.
• Customized Confidential monitoring solution (automation) using Perl, shell and ASL scripting.
• Monitoring of Cisco, juniper and other network devices using Confidential Confidential
• Participate in UAT (user acceptance testing), resolve different Confidential related issue during teh UAT.
• Provide teh complete support till this project will go on live

Confidential

Operating System: UNIX LINUX

Tool: Confidential Confidential, SevOne, LIIMS,service portal,netCM,MadCat, SOI

Responsibilities:

• Analyzing customer Monitoring requirements.
• Hardware sizing for new accounts.
• Installing and configuring Confidential Confidential (SAM/IP/ESM) suits as per teh client monitoring requirements.
• Verify and setup connectivity between Customer Network and Confidential servers.
• Discover devices in Confidential IP domain, in LIMS, and provide necessary Support Confidential servers and LIMS activities.
• NMS Tools ( Confidential, SevOne, LIMS, NetCM, MadCAT) configuration and integration wif Service portal.
• Administration of Confidential servers (Linux).
• Customized Confidential monitoring solution (automation) using Perl, shell and ASL scripting.

Confidential

Operating system: Windows, UNIX, LINUX

Tool: Confidential Confidential, Bridge clarify

Responsibilities:

• Installation and configuration of Confidential Confidential suits (SAM/IP/NPM) on UNIX, Linux and windows Server.
• Deploying Customized monitoring solution as per teh Clients requirement.
• Installation and configuration of 3 rd party adapters like trap adapter, syslog-ng and ticketing adapters etc.
• Configure Confidential to receive and alert on vendor specific traps using vendor MIBs
• Check SNMP response from network devices and troubleshoot if any issue wif SNMP configuration or communication.
• Provide support of Confidential product related issue like false alerts, discovery issue, service down issue etc.
• Worked on scripting (Perl and shell) used to customize teh network monitoring setting.
• Prepare test cases and participate in UAT, resolve different Confidential related issue during teh UAT.
• Provide teh complete support till this project will go on live