Senior Network Engineer Resume Warwick, RI - Hire IT People

PROFILE:

Solutions - oriented Systems Administrator with expertise and in installation, configuration, administration, and support of a broad range of system and network infrastructures.
Expertise and experience in numerous leading server environments, administration tools, and communications infrastructures as well as background in systems architectures.
Advanced knowledge and in Microsoft solutions with history of success working in mixed platform environments.
Exceptional communication and interpersonal talents and strong skills providing support and to end-users with varying levels of computer proficiency.
Strong technical learning acumen; adept at thoroughly mastering new technologies and adapting to existing corporate infrastructures to produce results immediately upon hire.
Self-motivated and customer-focused; thrive in fast-paced team environments.
Exceptional problem solving and troubleshooting abilities; prompt and diligent at resolving network, system, hardware, and software issues.
Systems Administration and Support / Project Management / Data and Voice Network Support
Systems Implementation / Troubleshooting / User Support

TECHNICAL PROFICIENCIES:

Platforms: Windows Server (NT-2016), Windows 10/8/7/XP/98/95, Linux, BSD, UNIX, Mac OS

Tools: Exchange, SQL Server, MS IIS, Active Directory, Veritas BackupExec, Arcserve, MySQL, SQL, Symantec BESR 2010, Ninja RMM, Allworx PBX, Shadowprotect, Cloudberry Backup

PROFESSIONAL EXPERIENCE:

Senior Network Engineer

Confidential, Warwick, RI

Responsibilities:

Worked within a troubleshooting team to quickly resolve client issues.
Improved documentation for ticket flow.

Consultant

Confidential, Providence, RI

Responsibilities:

Led evaluation and implementation of new remote monitoring package.
Improved inventory tracking system. Implemented new VOIP PBX.

Systems Engineer

Confidential, Warwick, RI

Responsibilities:

Planned and implemented solutions for widely varying IT requirements and budgets, including email solutions, remote connectivity, and network security.

Consultant

Confidential, Providence, RI

Responsibilities:

Provided services to clients in all phases of IT planning and maintenance.
Ensured maximum client uptime by examining systems potential problems, keeping systems up to date, and recommending replacement systems when necessary.
Provided network planning and security for clients including access to central sites by remote users.
Planned and configured multiple wireless VLANs for a hotel in Newport, RI to allow hotel guests and employees to share the same infrastructure seamlessly.

Network Manager

Confidential, Holliston, MA

Responsibilities:

Recruited to ensure functionality and reliability of voice and data circuits, providing ongoing troubleshooting and support.
Directed resolution of a broad range of issues with telecommunications services, address issues, and data circuits.
Served as primary point-of-contact for customers, promptly identifying, diagnosing, and resolving issues.

Systems Specialist

Confidential, Rockland, MA

Responsibilities:

Provided comprehensive installation, configuration, administration, and support services to network and systems infrastructure.
Maintained firewalls, servers, client workstations, and all supporting software.
Diagnosed and resolved all client-facing IT issues by troubleshooting hardware, software, and networking issues.
Proactively maintained and supported client systems, including security solutions and virus scanning solutions.

Systems Engineer

Confidential, Mansfield, MA

Responsibilities:

Provided ongoing development, enhancements, and administration of robust network environment.
Contributed to Level III support for nationwide customers.
Significantly expanded IT scalability and capabilities by spearheading successful upgrade of SQL Servers from MS SQL 6.5 to 7.0.
Drove design and development of ASP application to automate provisioning of sites for Web hosting customers utilizing ADSI scripting.
Established and coordinated strategy for migration of systems environment from Windows NT to 2000.

Systems Engineer

Confidential, Mansfield, MA

Responsibilities:

Designed, implemented, and maintained IIS and SQL servers, providing ongoing administration and optimization of server environment.
Ensured security of all NT servers facility-wide.

Increased system capabilities by leading upgrade and ongoing support of Exchange server.
Led PBX migration to Confidential Definity G3 system in support of company-wide Confidential readiness effort.
Earned promotion from position as Customer Service Representative into Systems Engineer role based on strong technical proficiencies and outstanding record of client satisfaction.

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Senior Network Engineer Resume

Warwick, RI

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