Senior Consultant Resume
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SUMMARY:
- Exceeds customer expectations by communicating with C - Level executives to show understanding of the customer’s needs while providing customized data managed storage solutions.
- Leads cross functional teams of solutions engineers, marketing, sales operations and product development to sell complex solutions and grow my pipeline.
- Uses a full consultative approach to provide a solution to best meet the customer’s needs which include identifying, developing, negotiating, and closing large-scale deals .
- Collaborate within the sales organization, to provide customers with a definite sense of direction and purpose, providing insight and understanding of issues and drives until problem is solved.
- Prospects and penetrates accounts while managing and growing the existing customer base, which can include private, public and non-profit organizations.
- Gains the trust and confidence of the business influencers to help drive the solutions presented by a formal quote, written proposal or presentation addressing business needs.
- Proficient in managing the sales cycle in Salesforce, Siebel and Dynamics.
- Builds partner relationships through trust and mutual respect to reach and exceed goals by working with resellers, VAR’s, integrators, consultants and channel managers.
- Strives to excel in proactive management strategy whenever necessary.
- Develops Strategic account plans to be reviewed and followed up on a quarterly and annual basis.
TECHNICAL SKILLS:
Enterprise Mobility: Windows 10
Salesforce: Siebel
Dynamics: Hyper
Vware: System Center
SaaS: Virtualization/cloud.
PROFESSIONAL EXPERIENCE:
Confidential
Senior Consultant
Responsibilities:
- Responsible for building and managing relationships involving IT investments among Fortune 1000 organizations and leading service providers. Develop mutually beneficial relationships with multiple service providers ranging in size and services offered.
- Using a consultative approach, assist clients in assessing their cloud, telecom, and IT service needs and in selecting the most advantageous service provider for their business.
- Solicited and built a relationship with a top tier telecom provider as a Value Added Reseller on a $2.5 million deal for hosting and telecom services. Included the management and engineering team on development of the solution and services to be provided.
Confidential
National Account Manager
Responsibilities:
- Initially responsible for growing a named account base and “winning back” those that had left Confidential .
- Expanded the product portfolio of loyal Confidential accounts.
- With the growing demand for Mobile Device Management (MDM), responsibility shifted to growing and expanding business to non- Confidential corporations with a mix of “bring your own” device users with Confidential ’s proprietary MDM solution.
- Daily responsibilities included driving the overall sales of Confidential 's software and security services within Enterprise, Public Sector, and Global clients located in the Mid-Atlantic and Northeast territories focusing BES 10 and BES 12, Mobile Device Management, Mobile Security, Mobile SharePoint Collaboration, Confidential Auditing and Archiving and Confidential Messenger (BBM).
- In a meeting with a global Fortune 500 company with offices in the US and Japan, the client’s top concern was the recent hacking of credit card information from various retail outlets.
- To address this concern, I collaborated with Confidential solution engineers to position and provide a BES12 proof of concept that demonstrated the value of security in the Confidential management software solutions. The client pledged to add the cost of this solution to their budget for the next fiscal year.
Confidential
Senior Enterprise Account Manager
Responsibilities:
- Engaged key decision makers of Public Sector and Fortune 500 companies to present the value of Confidential Enterprise Solutions with new mobile security products, Mobile Device Management (MDM), and cloud based solutions.
- Developed and grew new relationships within the territory, liaised with clients to negotiate contracts, and conducted presentations regarding pricing, services, and solutions for Mobile Device Technology and Mobile Security.
- Mastered the features and functions of different product lines of the Confidential solutions to provide demonstrations to potential clients including Apple iPhones and iPads, Android tablets and Phones, Confidential Windows 7 phones, and Confidential Phones and Services.
- Communicated and collaborated with technical and executive teams within Confidential and clients to identify and drive new product and service offerings.
- Led a cross function team of mobile device engineers and project managers to develop a customized solution while embracing the customers’ growing and changing mobile device strategies.
- In a meeting with a Fortune 500 customer, they expressed a desire to move all Confidential & Confidential phones to the Confidential platform consolidating the management of their services and work with a trusted, dedicated account team.
- Pricing and contracts were presented, the client moved forward, resulting in an additional 2000 lines being transferred to Confidential .
Confidential
Solution Sales Professional
Responsibilities:
- As the sales liaison between the account team and the product engineers, strategically penetrated the existing customer base with the Confidential core infrastructure product offerings and promoted the value of Confidential ‘s Cloud Technology.
- Sold Confidential Windows Server Datacenter, Hyper - V virtualization solutions, Confidential System Center, and Remote Desktop Services exclusively to 40 financial, legal, and healthcare accounts in Maryland, DC, and Virginia.
- Focusing specifically on Confidential System Center, an enterprise management solution designed for data center management, I positioned this solution to a Global company located in Richmond, Virginia.
- Attended onsite meetings every other week with the client and the Confidential team to discuss strategy and implementation.
- Following seven months of collaboration, I sold the largest System Center opportunity in the territory, valued Confidential $4.4 million for FY 2012; ended FY 2012 Confidential of quota.
Confidential
Major Account Executive
Responsibilities:
- Developed new revenue and customer satisfaction by presenting IP based solutions to enterprise clients in the northern Virginia territory.
- Met regularly with clients, evaluated their needs, and provided solutions around Confidential s data, cloud, and application services.
- Negotiated large, multi-million dollar renewal contracts spanning various products including hosting, IP, mobility, managed network, and telecommunication services.
- Met with a client based in Virginia that was spending $2000 per year with Confidential as a long distance, small business customer.
- After 12 months of conversations revolving around the direction and goals of the C-Level team we presented and implemented a fully managed hosted solution including 15 racks Confidential an Confidential data center.
- Our solution moved this client from a small business to an Enterprise Global Customer spending $15 Million per year with Confidential.
Confidential
Major Account Executive
Responsibilities:
- Acquired and managed multiple fortune 1000 new logo opportunities in the Baltimore territory, maximizing new sales prospects through effective cold calling and strategic selling.
- Presented solutions such as VPN, Managed Web Hosting, Collocation, Frame Relay, ATM, Private line, and local and long distance services.
- Met or exceeded annual quotas.
- Received2002 President Club - Top 5% of company.