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System Administrator Resume

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PROFESSIONAL PROFILE:

  • Dynamic professional with nearly 5+ years’ of cross functional experience in System Administration.
  • Executive Professional with nearly 2 years’ of Field Engineer experience in Systems support And with 2+years’ of BPO experience in the field of Confidential process
  • An enterprising executive with good analytical, planning & organisational skills.
  • Generating troubleshoot reports on daily, weekly & monthly basis
  • Handling/Supervising shifts and changes
  • Checking ISP bills and taking care of the latest offers from ISP
  • Managing Confidential contracts and perform control logs
  • Handling and maintaining invoices and arranging quote details for future process
  • Arranging the weekly meeting for fault tolerance
  • Giving the best and easy ways for 100% of error free data

IT SKILLS:

Operating Systems Handled: Windows 98, 2000, XP, 2003 server, Vista, Seven, 8 and 2008 server

Software / Applications Handled: MS Office, Office Outlook & Outlook Express, Incredible Mail and MS Exchange Server

Tools: / Other Applications Handled: VM Ware, Windows Hyper - V Tally9 ERP AND Third party mail security tools etc.

EMPLOYMENT DETAILS:

Confidential

System Administrator

Responsibilities:

  • Identifies diagnoses and resolves level one problem for users of personal computer software and hardware, Internet and computer technology.
  • Domain users password change/reset/expire follow up for the end - user and even specialized application from environment.
  • Delivers, tags, sets up and assists in the configuration of end-user PC Desktop hardware, Software peripherals.
  • Diagnoses and resolves user-end network or local printer problems, PC hardware problems and email, internet, WLAN and local area network access problems and Helps install LAN cabling systems and equipment such as network interface cards, hubs and switches.
  • Coordinates timely repair of PC Computer equipment covered by third party vendor maintenance agreements.
  • Able to provide a full range of support and client relationship services ranging from first through to third line support.
  • Able to work independently and within a team-spirited environment and supervising shifts
  • Attention to details with a desire to create high qualified environment Supports multi-message campaigns via e-mail, mail etc.
  • Good knowledge and understanding of the network infrastructure and protocols such as TCP/IP, HTTP etc.,
  • Handling experience on Hand Held Devices and other Imaging peripherals etc.,
  • Sharing thoughts, ideas for infrastructure & technological development with teams.
  • Supporting clients more than 700+.
  • Escalating mails from ticketing tools

Confidential

System Admin. Exe

Responsibilities:

  • Analyzing and resolving tickets through private portal.
  • Installation and configuring 2003 & 2008 servers.
  • Installation and Deployment of Client OS like XP, Vista, 7 & 8
  • Configuring, Managing and Troubleshooting of SCCM 2007.
  • Configuring and Managing Networking Services in Windows 2003 & 2008.
  • Implementing Group Policy, OUs’ and managing user accounts.
  • Configuring and installation of NAT servers
  • Implementing Backups and shadow copies
  • Configuring and managing windows profiles
  • Configuring Terminal Server & Remote Assistance
  • Installing, Configuring & Troubleshooting outlook express & Microsoft outlook.
  • Installing and configuring Network Printers and Local Printers
  • Installation, configuring and troubleshooting of Notebooks & Ultra books
  • Checking and troubleshooting Interfaces
  • Troubleshooting application servers
  • Troubleshooting mails (outlook, incredible mail, etc)

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