TECHNICAL SKILLS

• Switches
• SCCM
• SCVMM
• SCOM
• SCUP
• SQL
• C++
• JAVA
• Hyper - V
• VMware
• Troubleshooting / Diagnosis
• WSUS
• Accurate Log Interpretation
• Quality Control
• Time Management
• Sound Decision Making
• Personnel Supervision
• Site Preparation
• Test Methodologies
• Safety Procedures
• System Disaster Recovery. Switch configuration. Building and Testing
• Software Installation
• Virus Prevention
• Active Directory
• Group Policy
• System Installation
• Complete Assembly
• Customer Care
• PC Hardware Design and Setup
• Performing Daily Backups and Restoring Data ffice suite. Information system auditing networking

PROFESSIONAL EXPERIENCE

Confidential

Systems Engineer

Responsibilities:

• Configure Cisco and Procurve switches according to business needs
• Configure 8x48 and 8x24 port Cisco L2/L3 switches
• Configure FCoE and VLAN’s on Cisco nexus 9000
• Creating VLANs on switches and assigned IPs on 2960, 3750 Cisco switches
• Up/down grade firmware on switches. 2960, 3750 Cisco switches
• Configure port group, uplink port and trunk port
• Configure and manage virtual machines using Hyper-V, VMware
• Design and implement Hyper-v host, Esxi 5.5, Esxi 6 and VCenter
• Create VMware cluster
• Configure and troubleshoot P4300, 3PAR and P2000 storage systems
• Configure storage controllers and create Raid on servers
• Maintain backup and snapshots of all the virtual machines
• Create domains, DNS,DHCP on any windows server platform
• Inject drivers in to the boot image and Deploy operating system using SCCM and SCVMM
• Install and configure SQL server 2012R2, 2014 and 2016 to use it with Microsoft system center (SCVMM, SCCM,SCOM)
• Creating SCCM reports using SQL
• Using power shell scripts to inject drivers in to the boot image and publish it
• Troubleshoot OS deployment problems
• Create and configure Microsoft system center (SCVMM, SCCM,SCOM) for administrating and test purposes according to business needs
• Migrate from SCCM 2012 to SCCM 1602 and 1610
• Support customers and answer their questions regarding SCCM and Confidential new software
• Create, publish and deploy Confidential software packages and catalogs using SCCM,SCVMM, SCUP and WSUS
• Add new software to the Confidential site
• Configure and administrating Confidential blade servers, virtual connect and standalone servers
• Configure administer and troubleshoot Confidential one view server management software
• Test hardware drivers and one view
• Run scalability test for one view and SCOM management packs
• Configure, troubleshoot and fix hardware
• Install, maintain and troubleshoot custom software according to the customer requirement
• Configure, troubleshoot and update windows XP, windows 7, windows 8 and windows 10

Confidential

Technical Support Engineer

Responsibilities:

• Networking skills - LAN/WAN/Wireless maintenance, router/switch configuration
• Install, maintain and troubleshoot custom software related to the customer requirement
• Solve wide variety of desktop problems
• Configure and manage virtual machines using Hyper-V, VMware
• Create and configure Microsoft system center (SCVMM, SCCM,SCOM) setups
• Troubleshoot Microsoft system center (SCVMM,SCCM,SCOM) products
• Backup software (Backup exec, Ahsay,Veeam)
• Backup troubleshoot and maintain SQL databases
• Active directory configuration and management
• Exchange 2007/2010/2013 support
• Windows Server (2003/2008/2012 ) support
• MS Office - 2003/ 2007/2010/2013
• Antivirus applications
• Office 365 configuration and maintenance
• Backup applications
• Windows XP/Vista/7/8 desktop support
• Desktop, Server & Networking hardware maintenance - memory installs, hard disc replacements, server installations, switch installations & configuration, Router/Firewall installations & configuration
• Communicate clearly at a technical and end user level
• Ability to work under pressure and to tight deadlines

Confidential

Test Technician

Responsibilities:

• Configure/troubleshoot network and switches
• Deploy OS on blade servers and DL servers using SCVMM
• Create and troubleshoot virtual machines on host servers using Hyper-V
• Modify test scripts using C++ and java
• Configure, update and deploy OS using SCCM according to customer needs
• Help my team to troubleshoot, solve problems and respond to incidents
• Supported a large scale environment from front line employees up to supervisors, managers and executives
• Aggregate servers in to a cluster using Unix in order to test, troubleshoot and solve any hardware, software problems
• Install and configure any hardware, operating systems and software required by the client
• Configure servers and switches according to client’s intent
• Troubleshoot and solve any hardware, network, operating system and software problems
• Ensure all the license of the servers and software are right and up to date
• Comply with the company ticketing system, policies and guidelines
• Work under minimal supervision
• Using Microsoft office suite in everyday routine
• Test and configure Servers and Racked Solutions using diagnostics and scripts following a set of test plans and instruction
• Setup test server platform and component to achieve test configuration and network link
• Validate prior installed images, settings, and setups are present and functional per customer and test requirements
• Install and configure standardized or custom download image
• Report pass/fail results or other issues discovered in the test and validation process

Confidential

Technical Support

Responsibilities:

• Software support
• Programming using Java SE
• JDBC-EJB
• Test software using black box, white box and gather data
• Tutor customer on how to use the company’s software
• Solve and troubleshoot network problems
• SQL queries
• Database design and system analysis