Sr. Storage Engineer, Backups Resume

SUMMARY:

To continue and advance my career in Information Systems industry and utilize the skills and experience that I have acquired.

Resume Highlight

19 years of experience in Information Systems/Technologies industry
9 years of Data Center and Systems Operations experience with 3 years in a management/supervisor and leadership role
12 years of experience with Symantec Netbackup
Experience with Linux, Unix, and Windows Server operating systems

EMPLOYMENT HISTORY:

Confidential

Sr. Storage Engineer, Backups

Responsibilities:

Engineering: Provide complex solutions and configurations for backups and storage using Netbackup (Solaris, MSDP, PDDO) to a wide variety of customers under Confidential Managed Services, using the ITIL model.
Create and execute changes for mitigation and remediation, including LifeCycle, Problem Management, and Change Management
Respond to critical incidents and remediate problems with minimum downtime
Components and responsibilities within Netbackup includes backup and recovery using Symantec Appliances (50xx, 52xx, and 53xx models) replication, RMAN, VADP, BMR, Vaulting, off - site storage, disaster recovery, SLP, replication with AIR, and other Disaster Recovery solutions and designs.
Netbackup Appliances, Solaris 10, RHEL and Windows 2kxx
Serve as highest escalation internally as well as mentor and coach team members, including lower tiers
Brocade zoning for tape libraries; Data Domain 2200; Symantec OpsCenter; Tivoli Storage Manager (TSM); StorageTek SL8500 and SL3000; Linux/Unix Shell scripting; Customer POC; Call in support for hardware failures

Confidential

UNIX System Administrator and Supervisor

Responsibilities:

Administer, maintain and upgrade hardware and software on HP-UX 11.11, Red Hat Linux and Suse Linux.
Manage and maintain D.R. site for general operability and functionality, including recovery in the event of a disaster. Also responsible for enhancements and upgrades.
Veritas Netbackup Data Center 5.1; CA Autosys Job Management;

Other Software Tools: PGP/GPG Open Source on Linux, Informatica

Confidential

UNIX Operations Specialist

Responsibilities:

Responsible for Data Center security, A/C Units, Server Inventory, Systems and Remote Site Monitoring, and general Data Center Operations function
Aix, Solaris, and Red Hat; Server Cabling and Hardware setup;
Maestro Tivoli/TWS 8.2; Veritas Netbackup Data Center 5.1
What’s Up Gold; HP Openview; Remedy Ticketing;

Confidential

Technical Support Representative

Responsibilities:

Confidential

Customer Service Representative

Responsibilities:

Inbound/Outbound Call Center; Assist Customers with accounts; Account Management; View Credit Bureau reports
Follow up with customer inquiries and complaints;

Confidential

Accounting Clerk

Responsibilities:

Manage Payroll Processing, Employee benefits, and Vacation/Sick time for 40+ employees; Bank account reconciliation; AP; AR; GL;