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Telecom Engineer Resume

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Herndon, VA

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SUMMARY:

Experienced with the planning and implementation of voice and data networks across multiple platforms. I have excellent troubleshooting skills and extensive experience supporting Hosted SIP PBX, SIP trunking, SonicWALL routers, and other heterogeneous LAN equipment

TECHNICAL SKILLS:

Expertise: TCP/IP, DNS, DHCP, ICMP, SIP, VoIP, SSH, TELNET, QoS

EXPERIENCE:

Confidential, Herndon, VA

Telecom Engineer

Responsibilities:

  • Handle support on copper, fiber, LAN, WAN, or wireless network infrastructure
  • Plan and implement SIP trunking and routing
  • Install and configure SonicWALL routers, Polycom SIP phones, and video conferencing equipment
  • Program and troubleshoot Toshiba, Avaya, and ESI VoIP PBX phone systems using Telnet and SSH protocols
  • Use debug to pinpoint call quality issues with PBX phone systems
  • Test and troubleshoot VoIP QoS issues
  • Work with telephony partners to troubleshoot and resolve various compatibility issues with SIP, PSTN, PRI, and analog voice networks
  • Provide tech support over the phone for various integrated VoIP and networking equipment including multiplexers, routers, switches, and PBX phone systems

Confidential, Dulles, VA

Lead Fuel Technician

Responsibilities:

  • Trained new technicians on Confidential policies and procedures for fueling aircraft
  • Assigned daily tasks to fuel technicians to be completed within a time frame
  • Inspected fuel gauges for faults
  • Used arithmetic to determine how much fuel each plane needed

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