SUMMARY

• Over seven years of experience in Hardware and Software analysis, designs and development related activities; Very Strong in Microsoft & Web based Technologies Highly motivated, dynamic, quick self - starter, good team player, thriving on challenges and responsibilities having excellent analytical, interpersonal and communication skills.
• Extensive knowledge of Client/Server and Web based applications using MS SQL, C#, JavaScript, CSS3, HTML5, Web Services.
• Design and implementation of complex, integrated, enterprise class applications.
• Analyzed, Collected and reported project Metrics Using Agile.
• Worked for various domains like Educational, Medical, Finance, Manufacturing etc.
• Good working knowledge of SQL scripting such as triggers, views, function, and store procedures.
• Deep knowledge of coding, testing, debugging and installing to support client server software application.
• Continually learn, take on new projects and be challenged.
• Outstanding ability to look at data provided and analyze it and make decisions.
• Exceptional ability to work well on both individual and team-oriented projects.
• Creative thinker, detail-oriented, excellent time management skills.
• Profound ability to interpret, analyze and troubleshoot technical programs.
• Superior software application implementing and troubleshooting skills.
• Highly motivated to achieve client satisfaction.

Technical skills:

Languages: T-SQL, C#, VB, Shell script.

Databases: MS SQL Server, Entity Framework, SSIS, ETL.

Web Technologies: JavaScript, CSS3, HTML5.

Tuning, Reporting & Analysis Tools: Crystal Reports, SSRS, MS Visio.

Software: Microsoft Office365, Active Directory, TCP/IP.

PROFESSIONAL EXPERIENCE

IT Systems Administrator / Data Analyst

Confidential

Responsibilities:

• Client - Server based management and administration on a Windows and Mac environment.
• Installs, configure and troubleshoots computers, servers, printers/copiers and other network devices throughout the company and other offices.
• Accounts management and administration (Windows accounts, emails, ERP and ecommerce accounts)
• Design and performing a statistical analysis Excel report to extract valuable information for e-commerce industry.
• Systems administration using Active Directory, Domain Roles and Group Policy.
• Network planning, implementation and configuration (TCIP/IP, LAN, WAN, WLAN)
• Desktop Support onsite and remotely. Also travels to remote offices on a regular basis to provide IT services.
• IT Project Management and cost effective solutions.
• Experience with troubleshooting and administration of PBX phone systems using Avaya IP Office.
• Provides hardware or software solutions that would improve productivity on different departments of the company.
• Upgrade servers, workstations, network tools to ensure optimum performance.
• Plans and practice disaster recovery procedures and Data Backups.
• Manages, purchases and installs IT inventory and other electronic devices throughout company facilities and remote offices.
• Experience in providing software and hardware support for Veterinary Offices and Pharmacy equipment and systems.
• Design and performing a statistical analysis database to extract valuable information for e-commerce industry.
• Create and deploy integration and automate tasks by Ms SQL Server and VBA Macro. prepare reports by Web Scraping from OrderMotion NetSuite.

IT Specialist

Confidential

Responsibilities:

• Provide day-to-day delivery and technical support for end-users of desktop applications, telephones, printers and computer hardware at an advanced level.
• Responsible for applying operation break fixes and other proactive maintenance activities to keep the services up and running.
• Provide Backups, Active Directory and Windows server environments.
• Provide service to infrastructure team for network connectivity and network related issues.
• Responsible for remote customer support including wireless LAN access, VPN and DSL services.
• Provide editing and managing group policy.
• Analyze data and report on consuming part across various environments.

Software Support/Analyst

Confidential

Responsibilities:

• Analysis and design of databases and user interfaces.
• Used C# to write all the middle business layer logic.
• Written stored procedures, triggers using SQL in SQL SERVER.
• Developed an Enterprise Software (Payroll, Timesheet, Accounting, Sale, and Inventory).
• Development and initial delivery of application-driven product and support of other organizations, such as the Customer Management Team, through application and integration architecture services
• Participate in code review and testing after development.
• Analyzed, Collected and reported project Metrics.
• Develop and modify existing Report Services SSRS reports for both internal management and external client management.
• Provided technical assistance and training to clients.
• Interacted with external client and teams to carry client-specific responsibilities.
• Prepared Business Requirement Documents, detailing desired business processes and system functionality.

Database Administrator\ Network technician

Confidential

Responsibilities:

• Monitor and optimize query and database performance.
• Developed and debug complex Scripts
• Create and modify Data Loads into enterprise Software and identify and coordinate the resolution of errors, prior to loading.
• Development of SSRS Reports for manufactory staff.
• Responsible for technical support and users training.
• Experience in remote customer support including Active Directory, LAN access and VPN.
• Implementation of database, backup and security standards.
• Participated in the development and implementation of trouble handling procedures.
• Responded to support requests in person and via telephone and email.
• Identified potential future issue based on past and present Network performance.