SUMMARY

• An energetic result driven me.T. Professional wif more TEMPthan 14 years of experience and a diverse range of skills dat would benefit any size IT infrastructure.
• Proven track record in team leadership, management and technical skills.
• Possesses first rate communication and collaboration skills wif teh proven track record of working wif diverse groups TEMPTEMPeffectively
• Understanding of information security risk policies and awareness of IAM architecture
• Superb troubleshooting and creative problem solving skills
• Supported and troubleshot Med - large, multi-site networks: WAN and LAN connectivity
• Working noledge of network engineering and local and wide area (LAN/WAN) technologies and topologies.
• Strong hands on experience in installing, configuring, and troubleshooting of Confidential and Confidential series switches.
• Moderate noledge in configuring and troubleshooting Enterprise Wireless systems, including Confidential, Ubiquiti & Confidential .
• Windows Server administration and Building MS 2003/2008/2012 servers in VMware & Hyper V

TECHNICAL SKILLS

• Systems Microsoft Windows (OS) 98, XP, 2000, Vista, Win 7, Win 8, 8.1, Win 10, Microsoft Windows Server; NT, 2003,2008 & 2012, Exchange 2000-2010, SQL 2000-2005, Novell Netware 5.0-6.5
• Software Active Directory, Oracle, Access 2003-2010, VMware workstation, VMWare ESX, VMWare VSphere, Hyper-V, Citrix XenApp, Amazon AWS, Single Sign-On, Office 97-2016, Office 365, Lync, Lync, Zen-Works, Microsoft SharePoint, Confidential VPN Any Connect Client (SSL, IPSec), ALM, Powerlink, Courion, Courion Password, Confidential Server 6.1, 7.1, 8.0, 8.1 Confidential Autantication Mgr., SOX & PCI Compliancy, Crystal Reports v.9.0, Control M, Help Desk/Asset management Software; Reflections, Track It, Remedy, Service Now, Peregrine, Spiceworks, Connectwise
• Anti-virus: MacAfee Enterprise, Symantec Enterprise Antivirus, Symantec Backup Exec, Sophos Anti-Virus/Spam, Sophos Enterprise Encryption, MacAfee E-Policy Orchestrator
• Tools SolarWinds, Zabbix, Infoblox, SMARTS, LabTech, Junos J-Web, Open NMS, Wireshark, Splunk Enterprise, SMARTS, Ghost, Acronis, Windows Server backup, Powershell
• Networking Confidential IOS, Routing & Switching, VLAN, OSPF, EIGRP, NAT, ACL, IPSec, Telnet, SSH, DNS, SNTP, DHCP, SMTP FTP Server, LAN/WAN, Confidential JUNOS
• Hardware HP ProLiant / Netserver, Dell Power Edge, HP ILO, IBM RSA, 3COM, HP Procurve, Confidential Catalyst series switches; 3650, 3750, 3760, 3560G, 2960, 2900, 2950, Confidential Routers 6500, 6509, 3845, 2811 Confidential EX 2200, 3300, 3400, 4600 Switches, Confidential Routers EX/MX, Midspan PDU, Confidential Confidential MX Firewall, Confidential ASA 8.x Firewall, SonicWALL, Raid, Printers, Laptops, PBX Hardware, Nortel Meridian PBX, Avaya Digital/VoIP systems, Avaya Digital/Voip, Confidential VoIP phone systems, Wyse Thin Client, Confidential Confidential Wireless AP, Confidential Wireless AP, Confidential wireless AP and Cloud Controller.

PROFESSIONAL EXPERIENCE

Confidential

Network Engineer

Responsibilities:

• University Of Confidential, large multi stage network infrastructure conversion
• Replace Confidential network equipment wif 1500 + Confidential EX Switches in 425 Node locations
• New Confidential switches and routers will increase wireless network capacity to 10Gbps
• Configure and Install 1500 + Confidential EX 3300, 3400 & EX4600 series switches
• Installation of SFP+ 10G transceivers, QFSP, Confidential DAC cable and multi and single mode fiber patch cables. Connection of fiber to Confidential MX router blades
• Installed Confidential EX 3300, 3400 & 4600 switches in clustered Virtual Chassis configuration
• Setup multiple Eaton UPS systems in each node location
• Monitored Solar Winds to verify new switches are online, Manage/unmanaged network hardware and resolved any errors or issues
• Connected SSH to Confidential switches and use CLI to resolve issues and troubleshoot
• Connected to existing production Confidential switches and Routers to capture existing interface settings and descriptions. Configure replacement Confidential switches for replacement of production failed switches.
• Configured interface Ports and VLAN on Confidential switches for UPS management. Setup and Configured trunk ports on Confidential switches to connect to Confidential EX switches.
• Entered new network devices In Infoblox System, reserved IP for UPS / Switches for deployment.
• Installation of Confidential Wireless AP

Confidential

Network / Server Engineer

Responsibilities:

• Manage network and server infrastructure for a Confidential municipality, multiple buildings and departments. Including Town Hall, police, Fire, Waste water treatment, Vets services, Library and health department.
• Administer and maintains LAN and WAN networks hardware and software. Troubleshoots network issues or outages.
• Manage and configuration of Confidential and Confidential switches configured new VLAN and subnets as needed.
• Setup and configured Confidential Cloud corporate wireless AP system over multiple sites.
• Support and configure client and site to site IPsec VPN tunneling, wireless P2P backhauls.
• Administer and maintained Windows Servers, supported 60+ VM’s in VMWare VSphere 5.5 and Hyper-V server environment.
• Systems proactive monitoring, performed server installation/maintenance in a Physical & virtual environment, configuration and support of Active Directory, wide-area network routing, wireless network configuration/maintenance, disk storage management, OS maintenance/upgrades, systems performance monitoring/optimization and creating and configuring new VM workstation / Servers as needed.
• Monitoring of Confidential Confidential MX Firewalls across multiple sites
• Monitor and configuration of corporate firewalls. Including static routes, rule creation, VLAN and subnet changes.
• Maintain backups, error logs, and updates on servers, Troubleshoot user/system issues, failure recovery, Active Directory, DNS and Exchange support, Raid drive array setup and rebuild networking/VPN/Firewall, IP routing.

Confidential

Technical Southborough

Responsibilities:

• Specific responsibilities include supporting Identity and user account provisioning including Active Directory, Exchange, UNIX, Confidential VPN.
• Troubleshoot Confidential and SSL VPN access and security issues, Digital certificates, Multifactor Autantication, Single Sign-On, Privileged Access Management & Control systems.
• Resolving Issues related in Confidential Autantication Mgr., Confidential Server, SSL VPN, Active Directory & Group Policy, LDAP, Gateway & Firewall.
• Extensive experience in Malware and Ransomware incidents involving compromised systems. Performs technical risk assessments and implemented policies and procedures. Worked wif CIRT & SOC teams to resolve and contain threat.
• Manage end user accounts, user access groups and entitlements using applicable tools and applications
• Collaborates wif other teams such as Engineering, Systems and Network /Security Operations to resolve issues.
• Responsible for testing of Courion account provisioning product. Recommend fixes and enhancements. Beta testing of Confidential halp desk portal administration web application.
• Analyzes identity and access management onboarding processes /workflows, recommends ways to improve efficiency. Being aware of Sarbanes Oxley process and procedure requirements.
• Created and updated technical documentation for first and second level support teams. Including Confidential application and token installation proceedures. Ensuring dat ServiceNow, ITIL, and teh noledge base databases remained current.
• Projects: Confidential Lockout policy, Confidential Client Experience, Confidential Self Service Portal

Confidential, Burlington Ma

Responsibilities:

• Responsibilities included Setup and configure new laptops as well as reimage/refresh and encrypt existing laptops for deployment.
• Implementation of desktop environment wif a focus on pc desktop / laptop configuration, image management, OS patch management, systems integration, asset management, inventory planning, procurement, and software distribution.
• Setup new laptop remotely, uncompress and deploy image through ISYS Image Server and migrate all user data to new machine, Install applications over network..

Confidential Farmington, CT

Desktop / Network Support

Responsibilities:

• Desktop/Network support for a Corporate office / production environment
• Maintain a desktop support structure to sustain efficient operations office personal and Distribution center. Managed and prioritize issues in Remedy Ticketing system
• Manage all aspects to desktop environment including antivirus system, system roll out processes, Citrix Thin clients, Avaya VOIP / Digital phone system, desktop application maintenance, Printers, patching, licenses
• Supported Network hardware infrastructure in a multi building LAN environment.
• Act as escalation point for enterprise-wide client issues.

Confidential, Andover, MA

Store Systems Analyst

Responsibilities:

• Executed project work for Confidential, Store Systems Production Support department to remediate and ensure PCI compliance of all store servers and POS Computer systems.
• Remote patching production servers and POS systems at all store locations in Confidential America & Confidential .
• Managed software compliance and troubleshoot tickets on all store servers & POS workstations in Confidential America and Confidential .

Confidential, Springfield, Ma

Consultant (Data Security/Project Team Lead)

Responsibilities:

• Executed multiple projects for Confidential
• Managed & implemented branch reorganization of 600+ offices in a Novell Netware Environment.
• Managed 4 person Data security engineering team for deployment project, Managed and ran support Bridge call center for multiple deployment teams in field.
• Setup & Configured 375 HP Servers, Setup all Raid, ILO configurations, Installation Netware 6.5, Zenworks, Symantec Antivirus, installed all patches via VB script, as well as tested all servers in a E-directory environment as part of quality control prior to deployment dates.
• Prepared sites in E-directory Network for Server and PC deployment for each branch location.
• Implementing scripts used to merge users and data from existing to new environment.
• Troubleshooting User access or software issues during hardware deployment. Created and manipulated users via Policy Deployment, Active Directory & E-directory.

Confidential

Desktop Support / Field Tech

• Responsible for maintaining multi building Elementary school network. Supported all computers, network hardware and software in Novell Netware environment. Assuring stability of School system network and teh connectivity of all computers wifin teh district.
• Manage operation of all computer hardware in these locations, 350+ computers, projectors, printers, servers and network hardware. Troubleshoot and diagnosed network, Server & PBX issues.
• Resolved Issues wif User accounts in E-directory, Education Software support (Gradequick & Admin +)
• Assisted in preparation and migration from Novell to Microsoft Confidential environment, Built/configured Windows 2003 and 2008 Server.

Confidential

Computer Technician

Responsibilities:

• Diagnosed School pc and laptop hardware issues and resolved in a timely manner.
• Installations and upgrades of Computer hardware and OS (XP) and Campus applications
• Setup of new systems, installation of OS and Applications.