TechPort Solutions System Administrator Resume

SUMMARY

20 years of business experience developed a talented and results - driven professional with an entrepreneurial spirit and extensive experience in Information Technology; Provided broad based LAN/WAN support including mainframes, PCs, satellites, routers, switches, and cable management.
Experience as a Technical Service Engineer and Network Operations Technician with a track record of quickly resolving connectivity issues and achieving 99.999% network availability for optimal business continuity.
Highly regarded for reducing downtime by 50% through use of emerging technologies.
Seeking to utilize experience, strong technical acumen, and exceptional work ethic in an organization that values dedication and results.

AREAS OF EXPERTISE

PROFESSIONAL EXPERIENCE

Confidential

TechPort Solutions System Administrator

Responsibilities:

Leverage extensive experience and technical savvy to build Windows 2008 R2 servers in a classified and unclassified virtual environment. Utilize VMware 4.0 and 5.1 for server builds.
Coordinate and implement multiple software installs using BladeLogic. Administer Active Directory duties through group policy, security policy, domains, users, and computer systems.
Skillfully perform work in Windows registry to verify and create a secure environment; Verify systems meet STIG and IAVA requirements; Test and resolve vulnerabilities with Retina; Utilize Government applications (VMS, CCIM); Verify, install, and request server certificates; configure McAfee, HBSS, ePO assets, VMware, Active Directory, Tumbleweed, Symantec Netbackup, NICS, IIS, RDP, NAS and other server utilities; Create Process Documentation, Remedy ticketing software.

Confidential

System Administrator

Responsibilities:

Proactively troubleshot hardware, software, user issues and IP networks, and Remedy ticketing software.
Implemented group policy, VMware, ArcSight, DHCP, RDP, Microsoft Exchange and Office products, VPN, Symantec Backup and File restoration, McAfee, HBSS, and Tumbleweed.
Managed user accounts; network access / file permission management.
Provided Exchange 2010/2003/OCS server management: Mailboxes add/delete, moving and sizing.
Utilized VMware 4.0 to build and maintain servers and hardware virtualization.
Resposible for server patching; Project involvement verifying access and IA responsibilities.
Provided Information Assurance Regulation interpretation and document creation.
Performed project monitoring from IT POV. RDP and SCCM.
Requested and installed device certificates.

Confidential

System Administrator

Responsibilities:

Provided comprehensive support, including: Microsoft Server 2003, 2008, Windows 7 and XP SCCM client install and performance verification; Active Directory user and computer account maintenance; Monitoring log records for intrusion detection and system services functionality.
Resposible for installation, configuration, system imaging, and preventative maintenance of personal computers and network equipment.
Promptly responded to internal inquiries, and troubleshot software and hardware failures onsite and remotely.
Performed switch, router configuration and network cable management.
Resposible for IAVA and STIG maintenance MS Security updates; server health, security, updates, and service packs; Symantec Backup Exec, data backup and file restoration; RAS, SupportSoft, Bomgar drive encryption, Microsoft Office, Outlook, Cisco VPN, Remedy / Oracle experience; Project management; Secure Copy file migration.

Confidential

Field Service Engineer

Responsibilities:

Performed electrical, safety, and functional tests on medical equipment; Performed hardware updates on medical equipment using proprietary software.
Interacted with medical staff and other field service technical support personnel.
Completed project ahead of schedule and under budget as a result of effective implementation.

Confidential

Solaris Systems Administrator

Responsibilities:

Initiated effective system footprint reduction by utilizing Solaris 10 Zones - virtual servers.
Installed software and hardware fixes, updates and enhancements, including configuration of software applications and hardware.
Developed and implemented system diagnostic and maintenance tools to ensure availability and functionality of systems including VERITAS Net Backup; Distributed software across network and Solaris zones.