SUMMARY

• I have 8+ years of extensive IT experience in OSS/BSS end to end integration knowledge.
• Expert in Tivoli and Netcool Suite of products in Omnibus, WebGUI, ITNM, Impact, TBSM, TNPM, TNPMW, ITM, TPM, Cognos/BI both Designing, Implementation and Customizations.
• Very Good Knowledge in Service Assurance both Implementation and Customizations for Products like HP - OVO/NNM/PI, Icinga, Nagios, Infovista, BMC Remedy.
• Very Good Knowledge in System Administration & Networking. I have expertise in System and Network Operations, Administration, Analysis, Routing, Switching, IP address management, Network monitoring. I also have experience in designing and implementing Service Assurance products and solution. Knowledge & experience in the area of Routing, Switching & Network Monitoring Tools.

TECHNICAL SKILLS

• Operating Systems: Windows 2K/2K3/2K8/XP/7, Red hat Linux8/9 AS, ES
• Enterprise Management Tools: IBM Tivoli Netcool, IBM Tivoli Monitoring, HP - OV NNM/Operations, Cisco Works, Tivoli NetviewV7.1.4,What s Up Gold, Nagios and ICINGA.
• Programming Languages: Java, Perl and Python.
• Networking: LAN/WAN Configuration & Implementation, 10Base2/5/T/Tx, Fast/Gigabit Ethernet, FDDI-SMF, MMF. Ethernet 10/100/1000, TCP/IP, DNS, DHCP, SNMP.
• Network Protocols: TCP/IP HDLC, SNMP, SMTP, SLIP, FTP, TFTP, CDP.
• Routing Protocols: RIP V.1, 2, IGRP, EIGRP and OSPF.
• Network Technology: Routing, Switching, ACL S, VLAN, ISDN, FRAME RELAY ISDN-BRI/PRI
• Operating System: AIX 5, 6 Red Hat Linux AS, ES 3, 4 Solaris 8, 9, 10, Windows 2003, 2008 Server.
• Netcool/Omnibus Version: 3.6/7.1/7.2/7.2.1/7.3/7.3.1/7.4/8.1

PROFESSIONAL EXPERIENCE

Confidential

Senior Consultant/Infra Architect, CIS

Responsibilities:

• Involved in the challenges that Enterprise Management is currently facing.
• Working with external and internal teams to baseline the architectural changes to standardize the design to fit and work with Event Management process for implementations. Successfully worked to bring down the enterprise monitoring challenges bank is facing for the huge alert volume. And there successfully achieved 1M alarm reduction to achieve huge cost saving to the bank.
• Worked in Designing, Integrating and Implementing Netcool suite, Xmatters, Splunk and Tableau
• Liaising between process owners, process managers & tool implementation team (ESTA) for a smooth implementation of GPS EMPA tools & process.

Confidential

Senior Solution Integration, ADAI

• Around 1.7 Year experience in Solution Designing, Integrating, developing and implementing experience in Tivoli/Netcool Suite of products with OSS products.
• Worked on different RFS analysis to provide right solutions to integrate into existing MSDP platform.
• DST, Brunei for Development, Implementing and customizing Netcool Omnibus/Impact/WebGUI/Probes and ITNM. Configuring Custom rules for ITNM for RCA. Writing Impact polices for inter network domain’s parent and child correlations.
• Design developed and implementing Dynamic open street maps with different markers to show problem network alarms for whole country.
• MSDP, India Design, Audit and Analysis of OneFM Netcool Architecture to provide enhancement and fine-tuning of existing system. Installation and Configuration of Omnibus 7.2.1, Impact 5.1 and WebTop 7.4 in Test, Support and Production Environments. Implemented OneFM - ER (Ericsson Resolution) Interface for creating trouble tickets using Impact web services and cgi-perl scripts. Implemented Netcool - NIMLight Interface for Event Enrichment using Impact web services and polices.

Confidential

Senior Engineer, System Application Integration

Responsibilities:

• Experienced in implementation and deployment OSS Service Assurance products in different domains (telecom/utilities). Work and have good exposure to global customers.
• Worked development and integrating with Cisco Works, Tibco, Confidential SAM 5620 v9/8/7/6 EMS With different Netcool Suite (Fault/Performance), Smart meter integrating with mobile applications.
• AT&T, USA ITNM Implementing, Migrating and Customizing RCA and discovering legacy devices for RCA for card level for drill down problem analysis, customizing discovery stitchers for custom MIBS, Domain splitting, Poll customization.NOC centric network view creation.
• Confidential India R&D, 5620 SAM Peer to Peer review of requirements and test cases, E2E provisioning of service is correctly happening as per expected scenario's like user Addition, Activation, Soft delete, Hard delete etc., Keep track of testing activities in Testlink.

Confidential

Consultant, Technology services

Responsibilities:

• Around 5 months experience on development, customization and testing of IBM Tivoli Netcool™ based fault/performance management systems and integration with of Probes rules for Hatteras, Confidential, Huawei Probes and implementation of new Impact policies.
• Successfully completed integration CIC-Netcool/Omnibus with Hatteras devices and
• Enhancements for glf, Confidential, huawei probes. Configuration and development of Netcool/Impact policies for enrichment from database.

Confidential

Senior Systems Integration Engineer, Telecom Network Management

Responsibilities:

• Around 2.5 year experience in implementation, customization of IBM Tivoli Netcool™ based fault management systems and integration with Help desk, Oracle/UIM, Hp-OVO, Oracle grid, EMS and NMS systems and Historical Alarm Reporting tools.
• Experience on development of CORBA probes (for integration with Netcool/Omnibus) using Java and customization of Vista Bridge(Infovista)for extending Infovista data collection using Perl scripting and Developing and customizing reports in Infovista.
• Integration CIC-Netcool/Omnibus with CG, NEC, Red back, Foundry, Extreme,
• N31-VAS, N31-MPLS, and M31-IMS, OMC-B/S Ems’s Infovista, Hp-OVO and Oracle grid. Creation of customized PSML pages, maps, monitors in Netcool/WebTop as per customer’s requirements and developing Netcool Tools for cross launching other applications such as BMC remedy, Info vista and UIM.
• Development of alarm buzz (remote systems calling), whenever critical alarm comes in Netcool for NOC.
• Development of collectors in Netcool/ITNM to accept topology data through CSV
• Configuration of Netcool/ITNM rules for doing Root Cause Analyses. Development of Unix Shell scripts for changing the network related data into required csv format. Installation and configuration of Mysql database with master-master replication to have high availability for Netcool/ITNM. Development of UNIX scripts for parsing different txt, csv & xml files for topology management i.e., to change them into Netcool/ITNM readable format.
• Configuration and development of Netcool/Impact policies, web services DSA for integration with UIM for event enrichment.
• Developing and building service impacting views and developing and integrating all events.
• Customization of Vista Bridge (Infovista) for extending Infovista (Performance Management) data collection capabilities by enabling the import of structured non-SNMP and other data sources using Perl.
• Description: Netcool/Proviso Installation and configuration for Ip/Mpls, Wimax devices, Writing own formulas for customizing reports, Configuration of SLA,Working in Application packs customization for Cisco, HuaweiT2000, ECI and Tejas devices.
• Handling Customization of Reports and building customer centric reports and service centric reports as per customer requirement.

Confidential

Associate

Responsibilities:

• Trained in service assurance products, Customization and configuration of Netcool Omnibus and WebTop with failover.
• Integration of Netcool/Omnibus and HP-NNM using the NNM Probe.
• Installation and configuration of Netcool ITNM for discovering the network topology using direct SNMP polling.
• Customization and configuration of Tivoli provisioning manager for OS deployment and deployed Unix/Windows flavor OS into all the systems at a time.