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Applications Maintenance Analyst Resume

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Naperville, IL

SUMMARY

  • Highly motivated strong contributor with more than 15 years in application development and maintenance using Mainframe and Client Server technology
  • Excellent analytical, communication, and interpersonal skills
  • B.A. in Computer Science with a minor in Management Information Systems

TECHNICAL SKILLS

Programming Languages & Software: COBOL, JCL, DB2, CICS, MAGNA, SQL, SPUFI, EDI/GENTRAN, MS OFFICE (Word, Excel, PowerPoint, Outlook), VSAM, XPEDITER, ECLIPSE, TSO / ISPF, JAVA, SQL SERVER; FILEAID; ENDEVOUR; SQUIRREL

Operating Systems: IBM MAINFRAME, WINDOWS, MS - DOS

PROFESSIONAL EXPERIENCE

Confidential, Naperville, IL

Applications Maintenance Analyst

Responsibilities:

  • Supporting the Automated Eligibility Processing system as a subject matter expert for production maintenance
  • Resolving issues with job abends, data verification, and file loads
  • Analyzing the system and working on process improvements to cut down on job abends and decrease the amount of processing time
  • Creating ad-hoc reports for management and other stakeholders
  • Training employees on the AEP system

Confidential

Applications Development Specialist

Responsibilities:

  • Served as a member of the Automated Eligibility Processing (AEP) team as the SME for the compare process.
  • Collaborated with users to document necessary system updates, and established timelines for making the changes.
  • Coded new and updated existing COBOL / DB2 programs used in the loading of files received from clients, verifying the data, processing member additions, making modifications to existing members, and deleting cancelled memberships.
  • Composed and / or performed unit and system test cases. Ran the cycle tests for all COBOL / Magna code releases that would be going into production. Monitored batch jobs and interacted with all key system areas to complete end to end testing.
  • Assisted with production code releases to ensure program changes were moved into production correctly and were working properly with other systems.
  • Produced adhoc reports for users in Excel. Created SPUFIs to update data and generate reports in both production and test environments.
  • Worked with the Unique ID team to convert from using Social Security Numbers to unique identifiers per federal requirements. Coded new COBOL / DB2 programs, and modified existing programs to convert the data and report on the changes.
  • Attended Java bootcamp and then assisted in converting COBOL / Magna programs to Java.
  • Appointed as the AEP technical liaison for the SHOP project, which was setup to code and test COBOL / Magna changes for the Affordable Care Act.
  • Served as one of the BlueSTAR security representatives, setting up Top Secret user access and privileges.
  • On a rotational basis, performed 24 hour support for AEP programs. Also, assigned to fix AEP helpdesk issues, which sometimes required making emergency code changes or running SPUFI’s for data fixes.

Confidential, Chicago, Illinois

Applications Development / Analyst

Responsibilities:

  • Assisted in the development, coding, and testing of a COBOL check reengineering/printing project. Met with users and vendors to get program and file specifications. Used MS Office products (Word and Excel) for status reporting and creating test scripts.
  • Developed and maintained VB/SQL Client Server applications for the Investment Management Group in Windows 98 and NT environments. Set up new databases. Created new stored procedures and performed modifications to existing stored procedures. Performed adhoc queries per user data/report requests. Used SourceSafe as the way to maintain the integrity of the code. Worked with clients to document, research, and quickly resolve issues.
  • Supported the CSSII, CTS, and BondMaster systems for the Corporate Trust area.
  • Wrote new COBOL II/DB2/CICS programs, as well as made modifications to existing code.
  • Coded the JCL modules for running the programs, and worked with the CA-7 schedulers to add the new jobs to the nightly batch.
  • Used CSSII Report Writer and Starwriter (vendor packages) to create and setup reports to run nightly.
  • Worked with the IRS and the Corporate Trust tax department to convert 1099 data to the new IRS format for 1999.
  • Assisted in the conversion of American National, First Chicago, and other related bank’s data to the BondMaster system.
  • Used EASYTRIEVE to read the VSAM files and create reports that were used by the clients after each conversion phase to determine which accounts were still active.
  • Setup files transfer protocol for files being sent to Confidential and vendor systems.
  • Participated in the level 2 and level 3 Y2K testing for the Corporate Trust bond systems.
  • Participated in the overall Confidential disaster recovery testing for in-house systems and vendor connectivity, and served as the Corporate Trust systems representative for the conversion to the OS/390 operating system.

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