Senior System Administrator (Windows Server Administrator) Resume

SUMMARY:

Hands on experience in Windows Server 2003, Windows Server 2008R2, Windows Server 2012R2.
Hands on experience in in Microsoft Active Directory Administration.
Having good Technical skill in FSMO roles.
Hands on experience in DNS Administration, DHCP Administration.
File Server Migration, CA Server Migration, VDI Policies Implementation, DC Promotion/Demotion, NTP server setup, DNS migration, DHCP Migration.
Good working exposure on RRAS, VPN, LAN Routing Administration.
MS Exchange Implementation, Outlook 365 troubleshooting.
Windows Server Compliance management and VA closure.
Hands on experience in IIS Administration (Websites, FTP).
Good working exposure on Group Policy Management.
Hands on Hyper - V and VMWare virtualization.
Good working exposure on File Server, Print Server, Application or Terminal Server.
Hands on Remote Desktop and RAID Management.
Good working exposure on IBM, HP and Dell Servers.
Hands on experience in Server Monitoring Tool.
Good working exposure on SQL Server 2005, 2008R2, 2012R2.
Technical skills in Microsoft Exchange Server.
TCP IP and Network Configuration and Troubleshooting.
Used basic VBS to automate administration tasks.
Installing, Configuring and Hardening of Windows 2008 R2 /2012 R2 Servers
Good working exposure on Networking Devices such as Switches, Router.
Good working exposure in Website and Web Application hosting on Windows, Linux
Hosting Server.
Hands on experience in MS exchange 2007,2013 (ECP console)
MS Exchange Implementation.
Distribution List (DL)/ Security Group creation and access management.
Email ID creation and Mail flow Management.
Mailbox movement to another database, Out Of Office set from exchange end.
Technical skills in Microsoft Exchange Server.
Implementation of Exchange Server and Edge server.
Good Communication Skills.
Windows Operating system installation (Win XP, Win7, Win8)
Microsoft Office (Excel,Word,Outlook,PPT)
Utilized Remedy for call logging.
Proactively monitored customer trouble tickets.
Served as an escalation point for junior technicians.
Provided 24 hour, on-call emergency support
Extensive documentation and training experience.
Successful project and technical team leader and motivator.
Ability to adapt quickly to changing environment.
Flexibility and willingness to take on responsibilities and challenges
Time management, problem solving, decision-making.
Effective oral and written communication skills.
Ageing Incident/Request management and analysis
Daily reports and dashboard management
Shift roster management
Team Handling and People Management
Internal Tickets auditing with respect to ITIL standard
SOP and work instruction preparations
Escalation handling and customer management.
Attending Weekly Review meeting and deliver the operation part effectively.

EXPERIENCE:

Confidential

Senior System Administrator (Windows Server Administrator)

Responsibilities:

Designed and deployed a virtual domain network for use as a development environment
That includes a domain controller, Active Directory, DHCP, DNS.
Windows OS & AD Incident/Production Management.
Installing, Configuring and Hardening of Windows 2008 R2 /2012 R2 Servers
Various server migration activities related to File server, DNS, DHCP & CA.
Installing, Configuring and Managing AD / DHCP / DNS Services.
AD Replication monitoring and regular health checks to be performed.
Creating Group Policies and implementation as per standard procedures.
Perform Security Health Check of Windows servers and other compliance related activities.
Coordinating with different lines of services with SLA.
Management investigation of customer complaints.
Escalation of Hardware Alerts to onsite maintenance.
Perform Change Management as per the process.
Responsible for preparing RCA document for Severity 1 & Severity 2 calls.
Managed access control for over ten-thousand employees.
Used basic VBS to automate administration tasks.

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