System Developer Specialist Resume
Cincinnati, OH
SUMMARY:
Use Cobol, CICS, DB2, and JCL and client/service experience. Use flexibility, learning and speaking and writing skills to quickly learn applications and research and solve problems.
TECHNICAL SKILLS:
Languages: BAL, COBOL II, JCL, SQL, C++, Java, VB 6.0, VB.NET, ASP.NET
Databases: IMS DB, DB2, Oracle, Access, MySQL, SQL Server, Teradata
Communication: SNDM, CICS, APPC/LU6.2, MQSeries, FTP, TCP/IP, EDI
File Organization: BPAM, GSAM, QSAM, VSAM, IAM
Software: Visual Studio, TSO/SPF, IDCAMS, SDSF, SYNCSORT, Abend - AID, File-AID, File Master, XPEDITER, InterTest, Endevor, Visio, MS Office, Sharepoint
Operating Systems: z/OS, Windows, DOS, Unix, Linux
EXPERIENCE:
Confidential, Cincinnati, OH
System Developer Specialist
Responsibilities:
- Analyze and fix production problems.
- Code enhancements and break/fixes.
- Serve as level 3 support responding to user tickets meeting service level agreements.
Confidential, East Lansing, MI
COBOL Developer
Responsibilities:
- Analyze production problems caused by merging ESI with Medco data and verify fixes.
- Document tips and processes, and create requests to install fixes.
- Help create Excel management reports.
Confidential, Chicago, IL
Application Developer Specialist
Responsibilities:
- Provided test and production support and researched issues leading to 99.9% uptime.
- Created many system and help documents including 684 pages help manual.
- Enhanced programs and provided documentation for each step in SDLC.
- Improved provider satisfaction with default claims resolution paying Host plan providers 100% of allowable charges after 60 days has passed from Home plan getting claim.
- Raised claim throughput where each 1% increase saved over $2,000,000.
Confidential, Chicago, IL
Programmer
Responsibilities:
- Designed tables and coded program to save email data in tables.
- Programmed and maintained E-Commerce storefronts.
- Created application and tables to edit and report problems.
Confidential, Oak Brook, IL
Consultant
Responsibilities:
- Programmed credit scoring modules.
Confidential, Chicago Heights, IL
Tutor
Responsibilities:
- Helped students and staff learn and use software and languages.
- Online and in-person tutor. Taught second semester classes of Access and Excel.
Confidential, Chicago, IL
Senior Software Engineer
Responsibilities:
- Coded, tested, documented, and provided production support to Global Data Store/Quality Advisor Appraiser Review (QAAR) system.
- It created more useful QAAR reports and new revenue of $25 million over two years.
- Performed 24/7 production support.
- Supported revenue projects by helping clients establish connections, program, and test.
Confidential, Oak Brook, IL
Consultant
Responsibilities:
- Changed Honeywell Bull Cobol/IDS2 programs to Confidential Cobol II/DB2/CICS.
- Wrote CICS LU6.2 programs for Canadian credit card transactions.
Confidential, Hoffmann Estates, IL
Senior Systems Programmer
Responsibilities:
- Enhanced on-line promotional buying system to enable buyers to mark down $200 million of old merchandise in five months.
- Led three-person team that increased customer satisfaction and buyer profitability by automatically ordering to prevent lost sales caused by out-of-stock items.
- Expanded and unified functions for several systems, saving over $60 million per year.
- Provided 24/7 support for production systems, enabling clients to get daily, weekly, and monthly reports on time. This let buyers, merchandisers, and management place orders, plan promotions, and devise strategies for over $1 billion of merchandise.