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System Developer Specialist Resume

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Cincinnati, OH

SUMMARY:

Use Cobol, CICS, DB2, and JCL and client/service experience. Use flexibility, learning and speaking and writing skills to quickly learn applications and research and solve problems.

TECHNICAL SKILLS:

Languages: BAL, COBOL II, JCL, SQL, C++, Java, VB 6.0, VB.NET, ASP.NET

Databases: IMS DB, DB2, Oracle, Access, MySQL, SQL Server, Teradata

Communication: SNDM, CICS, APPC/LU6.2, MQSeries, FTP, TCP/IP, EDI

File Organization: BPAM, GSAM, QSAM, VSAM, IAM

Software: Visual Studio, TSO/SPF, IDCAMS, SDSF, SYNCSORT, Abend - AID, File-AID, File Master, XPEDITER, InterTest, Endevor, Visio, MS Office, Sharepoint

Operating Systems: z/OS, Windows, DOS, Unix, Linux

EXPERIENCE:

Confidential, Cincinnati, OH

System Developer Specialist

Responsibilities:

  • Analyze and fix production problems.
  • Code enhancements and break/fixes.
  • Serve as level 3 support responding to user tickets meeting service level agreements.

Confidential, East Lansing, MI

COBOL Developer

Responsibilities:

  • Analyze production problems caused by merging ESI with Medco data and verify fixes.
  • Document tips and processes, and create requests to install fixes.
  • Help create Excel management reports.

Confidential, Chicago, IL

Application Developer Specialist

Responsibilities:

  • Provided test and production support and researched issues leading to 99.9% uptime.
  • Created many system and help documents including 684 pages help manual.
  • Enhanced programs and provided documentation for each step in SDLC.
  • Improved provider satisfaction with default claims resolution paying Host plan providers 100% of allowable charges after 60 days has passed from Home plan getting claim.
  • Raised claim throughput where each 1% increase saved over $2,000,000.

Confidential, Chicago, IL

Programmer

Responsibilities:

  • Designed tables and coded program to save email data in tables.
  • Programmed and maintained E-Commerce storefronts.
  • Created application and tables to edit and report problems.

Confidential, Oak Brook, IL

Consultant

Responsibilities:

  • Programmed credit scoring modules.

Confidential, Chicago Heights, IL

Tutor

Responsibilities:

  • Helped students and staff learn and use software and languages.
  • Online and in-person tutor. Taught second semester classes of Access and Excel.

Confidential, Chicago, IL

Senior Software Engineer

Responsibilities:

  • Coded, tested, documented, and provided production support to Global Data Store/Quality Advisor Appraiser Review (QAAR) system.
  • It created more useful QAAR reports and new revenue of $25 million over two years.
  • Performed 24/7 production support.
  • Supported revenue projects by helping clients establish connections, program, and test.

Confidential, Oak Brook, IL

Consultant

Responsibilities:

  • Changed Honeywell Bull Cobol/IDS2 programs to Confidential Cobol II/DB2/CICS.
  • Wrote CICS LU6.2 programs for Canadian credit card transactions.

Confidential, Hoffmann Estates, IL

Senior Systems Programmer

Responsibilities:

  • Enhanced on-line promotional buying system to enable buyers to mark down $200 million of old merchandise in five months.
  • Led three-person team that increased customer satisfaction and buyer profitability by automatically ordering to prevent lost sales caused by out-of-stock items.
  • Expanded and unified functions for several systems, saving over $60 million per year.
  • Provided 24/7 support for production systems, enabling clients to get daily, weekly, and monthly reports on time. This let buyers, merchandisers, and management place orders, plan promotions, and devise strategies for over $1 billion of merchandise.

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