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Senior Specialist Resume

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TECHNICAL SKILLS

Backup: VERITAS Netbackup version 4.5, 5.1, 6.0, 6.5, 7.1

Tape libraries: Quantum I500, I2000, Quantum VTL DXI7500, Quantum VTL DXI6802, Storage Tech SL500

OS: Unix and Windows Servers

Ticketing tools: Remedy

PROFESSIONAL EXPERIENCE

Confidential

Senior Specialist

Responsibilities:

  • Supporting various versions of Veritas Netbackup on both WINDOWS & UNIX platforms.
  • Upgradation of firmware of tape library Quantum I500, I80 and tape drives of Quantum I500, I80.
  • Implementation of Netbackup for Vmware at various locations of customer.
  • Upgaradation of Netbackup to version 7.5.0.4
  • Troubleshooting in backup & restore issues in VERITAS NETBACKUP.
  • Handling Escalations and change & Problem Management.
  • Responsible for file systems and application backups in Windows and UNIX based OS.
  • Resolving on tape drives related issues.
  • Managing backups & Restores of virtual machines from Netbackup for Vmware.
  • Rich understanding & troubleshooting backup issues by analyzing netbackup logs
  • Managing catalogs and images.
  • Taking care of configuration part on Policies, Storage units, Tape drives, Volume Pools.
  • Meeting and coordinating other infrastructure and IT teams and vendors to resolve backup related issues
  • Managing Daily, Weekly and Monthly Backup Operations
  • Managing Daily, Weekly and Monthly media requirements.
  • Expiring, importing and duplicating the media
  • Responsible for NDMP backups.
  • Managing Oracle backups
  • Managing SQL backups
  • Managing Exchange backups.
  • Responsible for tape vaulting of the various customer sites.
  • Working on Automated and Manual Tickets
  • Maintaining SLA mentioned by the client.

Confidential

Junior Associate

Responsibilities:

  • Administration, Monitoring & Troubleshooting of data backups and restorations for the entire customer sites which includes 67 Master servers and around 300 Media Servers and 8000 client servers.
  • Carrying out user management activities like scheduling, configuring & verifying backup jobs.
  • Troubleshooting in backup & restore issues in VERITAS NETBACKUP.
  • Performing Inventory and Robtest.
  • Rich understanding & troubleshooting backup issues by analyzing netbackup logs
  • Performing Policy Management (Add, Remove, Enable, Disable).
  • Handling Escalations and change & Problem Management.
  • Responsible for file systems and application backups in Windows and UNIX based OS.
  • Responsible for maintaining agreed SLA for all customers.
  • Attending daily review call to discuss about backup related issues.
  • The position is office based wifin an organization providing a 24x7x365 day support service.
  • Handling high severity production outages for critical server’s backups and restores.
  • Coordinating wif vendors for hardware and software product related issues.
  • Work on tape drives related issues
  • Migration of clients from Master server of NBU 5.1 to Master server of NBU 6.5
  • Installation of veritas netbackup client software on servers.
  • Taking care of configuration part on Policies, Storage units, Tape drives, Volume Pools.
  • Meeting and coordinating other infrastructure and IT teams to resolve backup related issues.

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