Senior Specialist Resume
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TECHNICAL SKILLS
Backup: VERITAS Netbackup version 4.5, 5.1, 6.0, 6.5, 7.1
Tape libraries: Quantum I500, I2000, Quantum VTL DXI7500, Quantum VTL DXI6802, Storage Tech SL500
OS: Unix and Windows Servers
Ticketing tools: Remedy
PROFESSIONAL EXPERIENCE
Confidential
Senior Specialist
Responsibilities:
- Supporting various versions of Veritas Netbackup on both WINDOWS & UNIX platforms.
- Upgradation of firmware of tape library Quantum I500, I80 and tape drives of Quantum I500, I80.
- Implementation of Netbackup for Vmware at various locations of customer.
- Upgaradation of Netbackup to version 7.5.0.4
- Troubleshooting in backup & restore issues in VERITAS NETBACKUP.
- Handling Escalations and change & Problem Management.
- Responsible for file systems and application backups in Windows and UNIX based OS.
- Resolving on tape drives related issues.
- Managing backups & Restores of virtual machines from Netbackup for Vmware.
- Rich understanding & troubleshooting backup issues by analyzing netbackup logs
- Managing catalogs and images.
- Taking care of configuration part on Policies, Storage units, Tape drives, Volume Pools.
- Meeting and coordinating other infrastructure and IT teams and vendors to resolve backup related issues
- Managing Daily, Weekly and Monthly Backup Operations
- Managing Daily, Weekly and Monthly media requirements.
- Expiring, importing and duplicating the media
- Responsible for NDMP backups.
- Managing Oracle backups
- Managing SQL backups
- Managing Exchange backups.
- Responsible for tape vaulting of the various customer sites.
- Working on Automated and Manual Tickets
- Maintaining SLA mentioned by the client.
Confidential
Junior Associate
Responsibilities:
- Administration, Monitoring & Troubleshooting of data backups and restorations for the entire customer sites which includes 67 Master servers and around 300 Media Servers and 8000 client servers.
- Carrying out user management activities like scheduling, configuring & verifying backup jobs.
- Troubleshooting in backup & restore issues in VERITAS NETBACKUP.
- Performing Inventory and Robtest.
- Rich understanding & troubleshooting backup issues by analyzing netbackup logs
- Performing Policy Management (Add, Remove, Enable, Disable).
- Handling Escalations and change & Problem Management.
- Responsible for file systems and application backups in Windows and UNIX based OS.
- Responsible for maintaining agreed SLA for all customers.
- Attending daily review call to discuss about backup related issues.
- The position is office based wifin an organization providing a 24x7x365 day support service.
- Handling high severity production outages for critical server’s backups and restores.
- Coordinating wif vendors for hardware and software product related issues.
- Work on tape drives related issues
- Migration of clients from Master server of NBU 5.1 to Master server of NBU 6.5
- Installation of veritas netbackup client software on servers.
- Taking care of configuration part on Policies, Storage units, Tape drives, Volume Pools.
- Meeting and coordinating other infrastructure and IT teams to resolve backup related issues.