Application System Engineer Resume
Bedford, TX
SUMMARY:
- Twenty plus years of experience in software engineering involving complex software development as well as requirements, design, coding, unit testing, and system testing
- Experience with provisioning, configuring and installing software loads as well as writing test plans, testing scripts, and testing software to perform end - to-end tests and stress tests of the system
- Strengths in problem-solving as well as quick comprehensive understandings of the system
- Demonstrates excellent programming skills resulting in quick and reliable system design and implementation
- Over six years in customer service involving helping customers’ needs and issues
- Strong verbal and written communication skills and is able to work independently as well as a collaborative team member
- Strong customer service skills, listening skills and teamwork building skills
TECHNICAL SKILLS:
Industries: Retail, Supply Chain, Insurance, Printing Service, Payroll
UNIX Skills: HP Informix 4GL/SQL/RDBMS, UNIX C, UNIX Shell script, VI EditorUNIX emulators ( PuTTY, Telnet ), Source Code Control (SCCS)
Methodologies/Techniques: Software Development Life Cycle, Software Development Methodology, Agile
Languages: Informix 4GL, C, C++, MS SQL Script, Visual Basic, Unix Shell Script
Computer systems: UNIX, Windows, MVS, TSO
Database: Informix, Microsoft SQL Server 2008, DB 2
Desktop Applications: MS Office (Excel, Word, Visio ), SharePoint
EMPLOYMENT:
Confidential, Bedford, TX
Application System Engineer
Responsibilities:
- Maintained and enhanced the legacy ATP system
- Developed, implemented, maintained and enhanced Informix 4GL for the ATP applications in a Unix environment with Informix Dynamic Server Database
- Analyzed, diagnosed, and resolved software problems in Unix Informix 4GL applications
- Worked with users to define requirements for systems development and enhancement
- Trouble shoot the production issues and support production system
- Deployed on weekly basis to customers the customized products to meet customers’ requirements
- Worked remotely when needed to complete deployment work
Confidential, Naperville, IL
Staff Member
Responsibilities:
- Maintained and enhance the Billing system and system support
- Designed high level functional specifications for Billing system
- Developed new functions for the Billing system in Informix 4GL
- Identified and resolved the Billing system problems reported by customer
- Trained the department staff to use the new software and application
- Maintained the utility programs that load the Billing data into database monthly
Confidential, Warrenville, IL
Staff Member
Responsibilities:
- Computer system technical support
- Helped customer service on member service issues
Confidential, Oak Brook, IL
Senior Member Technical Staff
Responsibilities:
- Maintained and enhanced the hotel reservation system and system support.
- Designed high level functional specifications for hotel reservation system
- Developed new functions for the hotel reservation system in Informix 4GL
- Performed unit test and system test for the new functions
- Identified and resolved the reservation system problems reported by customer
- Maintained the utility programs that load the reservation data into database monthly
Confidential, Des Plaines, IL
Senior System Analyst
Responsibilities:
- Designed and implemented car service reminder system to enhance the existing car dealer software
- Created Informix 4GL and SQL for querying and retrieving data from database to generating reports
- Developed programs to generate graphical inventory reports for upper level management
- Suggested and implemented the new system backup method that improved system reliability
- Restructured the software code to increase the code reusability and efficiency
Confidential, Itasca, IL
Senior System Analyst
Responsibilities:
- Created online data processing system to automated the bank data processing procedures in C
- Reengineered the existing programs to increase the reliability and efficiency
- Performed Unix system administration procedures to update the third party software, backup/restore files, troubleshooting system problems with 24/7 on-call
- Helped company’s different group to get new customer contract by providing technique solutions
Confidential, Poughkeepsie, NY
Programmer/Analyst
Responsibilities:
- Researched, designed and implemented the Confidential Control system which assists the engineers to design the mechanic parts in CATIA 3D visual system.
- Developed and maintained engineering software for mechanical parts design in Artificial Intelligent system
- Merged all different versions of projects to the latest version ( UNIX, Script )
- Generated inventory reports using DB2 SQL