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Consultant Resume

SUMMARY:

  • Self - motivated individual seeking new opportunities and assuming increasing levels of responsibility
  • Comfortable working independently or in a team setting and maintaining a warm personality.
  • Solution focused information technology professional with a broad understanding of computer networking.
  • Committed to quality performance with a ability to learn new procedures quickly
  • Ability to maintain confidentiality and work under extreme deadlines

TECHNICAL SKILLS:

  • Cisco 1200 wireless access
  • Cisco series routers
  • HP DL380 G3
  • ML370 G3
  • Dell servers
  • HP Procruve 5308/2524
  • Linksys routers
  • Quantum single & robotic tape backup
  • SQL 2000 - 2005
  • MS Visual Studio 2005
  • Remote Access and VPN
  • Network Routers and Switches
  • Internet Information services (IIS 5 & IIS 6) Black Berry Enterprise Server
  • Veritas backup 9 and 10
  • Timberline
  • Abra Suite
  • MS Terminal Server
  • SBS 2000-2003
  • McAfee ePolicy Orchestrator (EPO)
  • Internet Security Acceleration 2000, 2004 & 2006
  • Exchange 2003-2008
  • Windows Server 2003-2008
  • Operating Systems
  • WinXP, Win7
  • Vista
  • MS office 2003, 2007 & 2010

WORK EXPERIENCE

Confidential

Consultant

Responsibilities:

  • Primarily responsible for maintaining all aspects of clients small business network infrastructure and personal computer needs.
  • Provide technical support by install/uninstall software and hardware. Communicate with other IT professionals, customers and vendors relating to issues presented.
  • Research, recommend, purchase and install software, hardware, and security for the day to day business or personal usage to meet the best possible resolution.
  • Analysis and repair issues pertaining to Virus and provide the best solution for saving or recovering data for the customer.
  • Provide troubleshooting and thorough analysis to research issues on a timely basis and provide resolutions to the customer.
  • Save or recover data from bad or damaged hard drives.
  • Provide new and existing business with a complete cost effective solutions for network infrastructure projects
  • Maintain backups, updates, patches and preventive maintenance to work stations and servers.
  • Create and provide a detailed invoice of work completed using Quick books and recommend maintenance or upgrades for customer situation.
  • Work with vendors representing the customer relaying in layman terms the transaction with the vendors to the clients.
  • Provide phone support and email, by walking customers through a step by step’s solution to their issues.
  • Prepare user guide documentation for any new changes for software or hardware for customer
  • Provide customer with update of work on a timely bases.

Network Administrator

Confidential, West Des Moines, IA

Responsibilities:

  • Primarily responsible for maintaining all aspects of the network infrastructure Install/uninstall hardware and software.
  • Provided support for laptop, desktop and tablet PC’s.
  • This routinely included rebuilding, reformatting and imaging computers.
  • Provided installations and support for upgrades, testing workstations, peripheral devices, user applications and other critical software.
  • Provided advanced level support on network servers
  • Perform multi-level support for approximately 250+ users and 100+ external users
  • Input and update help desk software to keep track of user tickets and status
  • Work with team mates to insure a timely and cost effective solutions will be provided to the client
  • Routinely research hardware, software problems to assist customers with most up-to-date technological business solutions
  • Evaluate enhancements for purchase of new hardware, software and cell phone
  • Network security duties included process/grant/delete access for users.
  • Coordination communications between users, clients and help desk personal 24/7 availability

Confidential

Consultant

Responsibilities:

  • Primarily responsibility to meet with new clients, supply software hardware phone support and maintain all aspects of their network info structure.
  • Resolve issues on a timely basis, recommend solutions for clients business growth
  • Provide new and existing business with a complete cost effective solution
  • Maintain updates, patches and preventive maintenance

Network Administrator

Confidential, Urbandale, IA

Responsibilities:

  • Primarily responsible for providing end user software, hardware support. Installation new servers, workstations, cabling and wiring wall jacks.
  • New software installations, upgrades, of clients
  • Provide analytical ability to logically progress through problem solving, recommend optimum technology resolutions.
  • Provide effective communication skills in a customer-service orientation environment
  • Working knowledge of replacing all PC parts

EDI & Novell Administrator

Confidential, Moline, IL

Responsibilities:

  • Responsibilities include Installing, maintaining and upgrading Novell 3.12 servers.
  • Maintain preventive maintenance along with providing user support for all Hardware/software
  • Maintain & design programs for the label department using Visual Basic Access database. Update and trouble shoot EDI clients.

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