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Systems Applications Coordinator Resume

Dorchester, MassachusettS


  • Skilled Systems Analyst and Developer with domain experience in insurance, retail commerce, banking, manufacturing, and telemarketing.
  • Understanding of Enterprise Data Warehouses, Datamarts and Opermarts.
  • Experience with (SDLC) systems development lifecycles.
  • Relational database experience in logical and physical data models, multidimensional databases and business concepts.
  • Ability to create detailed requirements documents.
  • Ability to work with development factories, project management and reporting skills.
  • Recognized for the ability to translate business specifications and technical requirements.
  • Extensive experience in leading analysis, design, development, maintenance, debugging and testing.
  • Ability to work autonomously and as a team player. Fluent in English and Spanish.
  • Business Analysis Technical Documentation Requirements Analysis
  • Critical Thinking Retail Banking UAT & QA Testing
  • Operation Analysis Experience ETL & Unix Mainframe Programming


Software : TSO/ISPF, MS Office, Business Objects, PWC, Remedy, Visio, Project, Syncsort.

Languages: COBOL; JCL; CICS; SQL; PL/SQL; Progress; KornShell; FoxPro.

Databases: Oracle; DB2; Dbase; Progress, Access, Datamart, Opermart.

Operating Systems: z/OS; OS390; MVS; VMS; Windows; UNIX.


Confidential, Dorchester, Massachusetts

Systems Applications Coordinator


  • Coordinates activities to successfully implement technology applications, change requests and modifications of projects within an IT consulting project involving Data Warehouses/Datamarts.
  • Responsible for the coordination and completion of projects involving Data Warehouses/Datamarts provides project management support to team members.
  • Oversees all aspects of projects during the project development lifecycle. Creates and manages project schedules and deliverables.
  • Manages project issues, risks, scope and budget. Sets deadlines, assigns responsibilities, and monitors and summarizes progress of project.
  • Builds and maintains working relationships with team members, vendors, and other departments involved in the projects.
  • Prepares reports for upper management regarding status of project. Responsible for communications plan and all aspects of project related communications.

TECHNICAL SKILLS: Mainframe, Unix, Cobol, JCL, CICS, DB2, Datamart, Opermart, PL/SQL, TSO/ISPF, kornshell, MS - Office, Control-M.

Confidential, Wellesley Hills, Massachusetts

Applications Specialist Systems Analyst


  • Investigated, defined, and analyzed all business and systems requirements. Expand or modify system to serve new purposes or improve work flow.
  • Developed and revised user manuals, test procedures and technical documentation for diverse applications. Resulting in a 30% reduction in workaround and maintenance expense.
  • Tested, maintained, and monitored applications and systems, including coordinating their installation in production. Participated in UAT and QA Test. Reduce potential failures post-installation.
  • Provide staff and users with assistance solving computer related problems, such as malfunctions and program problems. I helped the users to focus on the real problems instead of the symptoms.
  • Communicated with internal/external users, quality assurance, and members of senior management.

TECHNICAL SKILLS: Mainframe, Unix, Cobol, JCL, CICS, DB2, PL/SQL, TSO/ISPF, kornshell, MS-Office, Control-M.


Consultant/Business & Systems Analyst/Programmer


  • Led the effort to developed a GUI application for a manufacturing process.
  • Also I contributed writing the technical documentation, and the Systems Standards Guide for GUI applications.
  • Analyzed information to determined, recommended and planned a new system or modification.
  • Presented proposals to internal customers and communicated new standards.
  • Authored a comprehensive 40-page document, including graphics, images, and examples for a new to reduce the learning curve in 30% among my peers.
  • Designed an application for the manufacturing laboratory to create new color threads.

TECHNICAL SKILLS: Unix, SQL, Progress, MS-Office.


Team Leader/System Analyst/Programmer


  • Led a team; built, designed and implemented programs and upgrading core skills. This effort gave us better position on the market to compete for our clients projects.
  • Gathered business requirements and prepared business and technical proposals for projects.
  • Analyzed, designed, developed, and troubleshot applications for external customers with PL/SQL, COBOL, and JCL. I collaborated to gain contracts in the mainframe area.
  • Collaborated with teams in Atlanta GA and Stamford CT for five months through a transition of a legacy system to Oracle Financials for GE Capital.

TECHNICAL SKILLS: Mainframe, Unix, Cobol, JCL, CICS, PL/SQL, TSO/ISPF, kornshell, MS-Office.




  • Managed a team, doing analysis, design, development and implementation of credit and debit card applications. C reated user manuals and technical documentation.
  • Managed production support for credit and debit products, helping to maintain the operations running, our team accomplished the lower rate of production incidents during 2 consecutive years.
  • Analyzed and designed business requirements for the banks first debit card system; led a team in development, testing, and implementation in 8 months, on time and within budget.
  • Collaborated with a cross-functional team, transferring the banks credit card product to a third party United States based vendor, reducing expenses by 20%.

TECHNICAL SKILLS: Mainframe, Unix, Cobol, JCL, CICS, DB2, PL/SQL, TSO/ISPF, kornshell, MS-Office, FoxPro, Dbase, Control-M.

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