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Senior Systems Engineer Resume Profile

HagerstowN

SUMMARY:

  • 15 yrs of experience in diverse multi-platform environments, ranging from small to very large in size
  • Extensive experience leading and supporting server, application, and infrastructure engineering projects
  • Team oriented, effective communicator, efficient, organized, self-starter, skilled w/problem resolution
  • Lead engineer for an enterprise scale VMware vCloud environment, 175 ESXi 5.5 hosts. VCP Cloud
  • Active TS clearance, SCI eligible experience working in secure government facilities, SCIF/SAP

WORK EXPERIENCE:

Senior Virtualization Engineer lead

Confidential

  • Lead virtualization engineer for an enterprise scale multi-site VMware vSphere 5.5 U2 environment
  • Designed and implemented VMware clusters, DRS/HA, vMotion, vSwitches, RDM creation, FC iSCSI storage
  • Designed and implemented ESXi boot from SAN, VUM, thin provisioning, host profiles, OS templates, HW specs
  • Deployed and configured vMA, VMware Syslog, Storage I/O, vSwitch designs, port groups, VAAI, preferred primaries
  • Experience migrating legacy servers to the virtual environment, including, project planning and P2V activities
  • Designed, configured, and managed HP c7000 BladeSystems, interconnect bay devices, FC and 10 GE modules
  • Deployed and configured Cisco UCS platform in Eng. Lab, UCS Mgr, Cisco B200 blades, fabric interconnect, FCOE
  • Collaborated with storage and networking engineering design teams in support of virtualization build-out, multiple locs
  • Extensive experience with remote server management in the DC2 DHS Data Center network environment, iLO, putty
  • Provided on-location support for DC2 virtualization infrastructure, managed onsite project activities with DC2 staff
  • Deployed VKernel vOperations Suite performance analyzer, capacity manager, optimizer, and reporting chargeback
  • Designed and implemented Veeam Management Suite, including Backup and Replication and Veeam ONE
  • Designed and deployed VMware Site Recovery Manager SRM 5 implementation in TDL environment
  • Deployed and managed vCOPS VMware Operations Manager
  • Developed plan and managed multi-site upgrade to VMware vSphere 5.5 - five separate vCenter instances
  • Collaborated with Red Hat / Linux group on OpenStack cross-team training, incl design and implementation discussions
  • Collaborated with Security team on vCenter, VM, and ESXi STIG creation for vSphere 5.5, overall security hardening

Senior Infrastructure Engineer

Confidential

  • Supported Microsoft Windows Server 2003/2008, Active Directory, Group Policy, IIS, DNS, DFS, NTP, Clustering
  • Supported VMware vSphere ESXi 4.1/5.0 and vCenter 4.1
  • Managed Dell PE Servers at multiple ICE locations
  • Designed and managed systems monitoring, automation, and reporting tasks
  • Supported patch management systems WSUS, BigFix
  • Provided engineering, deployment and supporting for SCOM 2007 R2
  • Provided enterprise business systems application support, multiple sites, onsite and remote
  • Provided advanced problem determination and resolution, taking ownership of tickets and working to completion Provided PKI / SSL certificate management BigIP F5, IIS, OpenSSL
  • Documented production environment, organized and maintained infrastructure documentation
  • Supported build of DC1and DC2 environments and application migration, supported large scale DC move to PCN site
  • Managed enterprise backup Symantec Backup Exec System Recovery
  • Provided technical support to SQL Server and SharePoint teams
  • Provided on-call support evenings, weekends, holidays

Senior Systems Engineer Lead

Confidential

  • Directly interfaced with multiple levels of Government and contractor management
  • Provided regular status reports
  • Mentored team members on a broad range of topics
  • Developed and maintained project plans
  • Reported the status of projects to management
  • Established and implemented process improvement and best practices
  • Provided technology recommendations
  • Provided system architecture design, implementation, and operational guidance
  • Providing systems engineering and administration for the following:
  • Microsoft Windows Server 2003/2008, Active Directory, Group Policy, IIS, DNS, DFS
  • Microsoft Hyper-V Server 2008
  • RedHat Enterprise Linux 5 Server, Fedora
  • VMware vSphere ESXi 4.1, vCenter 4.1, vMA
  • VMware View 4.5
  • Installation of View Connection Server
  • Desktop virtualization support
  • Desktop image creation, customization, and deployment
  • Troubleshooting connectivity and other VDI issues, PCOIP
  • Applying security and other application patches
  • Creation of individual desktop VMs and linked clones
  • VMware Lab Manager
  • Cisco UCS Blades, Dell Blades
  • NetApp SAN, EqualLogic SAN, FC, iSCSI
  • Microsoft Office Communications Server OCS R2, SQL Server clustering
  • Microsoft Exchange 2007
  • Microsoft SharePoint 2007 MOSS, creating and managing teamsites
  • Symantec NetBackup, Veeam, Exagrid
  • McAfee ePO, AV, anti-malware spyware
  • Patch management SCCM 2007, WSUS, BigFix
  • Network switch management VLAN's, fiber infrastructure, 10 Gig
  • Advanced troubleshooting and problem resolution
  • Creating managing team project plans
  • Managing enterprise level upgrades, patching, and lab testing

Senior Systems Engineer

Confidential

  • Provided operations support for the following:
  • Microsoft Windows Server 2000, Windows Server 2003, 32/64-bit installations
  • Red Hat Enterprise Linux 4.x
  • Oracle applications, Oracle Secure Backup
  • Microsoft SQL Server 2000, Microsoft SQL Server 2005
  • Server security management, password management, log monitoring, system monitoring via NetIQ
  • OS and application patch management using PatchLink
  • Enterprise business systems application support, multiple sites
  • Problem resolution, taking ownership of trouble tickets and working to completion, advanced troubleshooting
  • Documenting operations environment, revising documentation as changes occur, establishing SOP's and SLA's
  • Providing occasional training for Enterprise Operations team members
  • Providing support for the Total Asset Visibility TAV Program - supply chain solution
  • Supported Manhattan Associates Warehouse Mgmt WM and Trading Partner Mgmt TPM applications
  • Supported the Manhattan Associates technical team on deployments, problem resolution, auditing, database tasks
  • Supported the successful deployment of Total Asset Visibility TAV Program SP4-SP5 software update
  • Managed Total Asset Visibility TAV deployment coordination between Manhattan Associates and staff
  • Provided lead Total Asset Visibility TAV support for incoming Remedy tickets

Senior Systems Engineer

Confidential

  • Provided systems engineering and administration for the following:
  • Microsoft Windows Server 2000, Windows Server 2003, Windows Server 2008, 32/64-bit installations
  • Red Hat Enterprise Linux 4.x, 5.x, Fedora
  • Sun Solaris 8, Sun Solaris 9 secondary support role
  • VMware ESXi, VMware Server, VMware Workstation
  • Microsoft Hyper-V test environment
  • Microsoft Active Directory, Group Policy, DNS, WINS, DHCP, FTP, TFTP, HTTP, TCP/IP subnetting
  • Microsoft SQL Server 2000, Microsoft SQL Server 2005
  • Microsoft Internet Information Server, IIS 5/6/7
  • Microsoft Terminal Services, remote access to applications
  • Microsoft SharePoint Server, WSS 2.0/WSS 3.0, MOSS 2007, Intranet, Team Collaboration Sites
  • Microsoft Office applications, Outlook, Word, Excel, PowerPoint, Visio diagramming
  • Oracle 10g Database Support, Assist Oracle DBA with Periodic DB Cloning
  • CommuniGate Pro Email, Google Postini, SMTP, POP, IMAP
  • Cisco ASA, Cisco Routers 3600 series, 3800 series, VPN, NAT
  • SonicWALL NSA E5500 UTM IDS/IPS Firewall VPN, CheckPoint Firewall Nokia VRRP, Smartdashboard
  • SonicWALL SonicPoint secure wireless access, Cisco Linksys wireless AP, WLAN
  • Nortel 100/1000 Ethernet switches, core and wiring closets, VLAN
  • LAN WAN connectivity, new circuit installation coordination, opening tickets and working with providers
  • Stonefly IP SAN, iSCSI, RAID 0/1/5 arrays
  • HP Proliant Rack Servers, Intel, AMD, Xeon multi-core multi-processor, Intel VT virtualization support
  • Assembling servers, racking equipment
  • HP Systems Insight Manager SNMP , HP SiteScope, and other monitoring applications
  • PCI DSS compliance, periodic audits
  • Backup management, CA ARCserve Backup aka BrightStor , Sun StorageTek Tape Library, offsite tape rotation
  • Apple Mac OS X Server, Xserve RAID, Remote Desktop
  • Symantec Norton Anti-Virus, Anti-Spyware, Endpoint Protection for servers and workstations
  • Security Management, reviewing TrustWave vulnerability scanning reports, password management, monitoring logs
  • OS patching, application patching, Microsoft WSUS
  • Problem resolution, taking ownership of trouble tickets and working to completion, advanced troubleshooting
  • Documenting IT environment, revising documentation as changes occur, establishing SOP's
  • Training end users and IT team members as needed

Senior Systems Engineer

Confidential

  • Provided systems engineering and administration for the following:
  • Windows Server 2003, Windows Server 2008, 32/64-bit installations
  • Microsoft Small Business Server 2003
  • Microsoft Hyper-V test environment
  • Microsoft Active Directory, Group Policy, DNS, WINS, DHCP, FTP, TFTP, HTTP, TCP/IP subnetting
  • Microsoft SQL Server 2000, Microsoft SQL Server 2005
  • Microsoft Internet Information Server, IIS 6/7
  • Microsoft SharePoint Server, WSS 2.0/WSS 3.0, MOSS
  • Microsoft Office applications, Outlook, Word, Excel, PowerPoint, Visio diagramming
  • Microsoft Exchange Server, SMTP, POP, IMAP
  • Cisco Ethernet Switches / Cisco Routers
  • SonicWALL UTM Firewall VPN
  • IBM ISS Proventia UTM
  • LAN WAN connectivity, new circuit installation coordination, opening tickets and working with providers
  • Dell PowerEdge rack and tower servers, Intel, multi-core multi-processor, Intel VT virtualization support
  • HP Proliant Servers, Intel, AMD, multi-core multi-processor, Intel VT virtualization support
  • HP Systems Insight Manager SNMP , Dell OpenManage, ServersAlive, Look LAN, other monitoring applications
  • Symantec Veritas Backup Exec
  • McAfee Anti-Virus protection for servers and workstations
  • Nessus vulnerability scanning, eEye Retina
  • OS patching, application patching, Microsoft WSUS
  • Managing design meetings determining requirements, making recommendations, finalizing the design
  • Assembling servers, racking equipment
  • Ensuring necessary network connectivity
  • Configuring software to build specifications
  • Performing security hardening and vulnerability scanning
  • Creating server and application build documents
  • Problem resolution, taking ownership of trouble tickets and working to completion, advanced troubleshooting

Senior Systems Engineer

Confidential

  • Provided systems engineering and administration for the following:
  • Microsoft Windows NT Server 4.0, Windows Server 2000, Windows Server 2003
  • Sun Solaris 2.6, Sun Solaris 7 secondary support role
  • IBM AIX secondary support role
  • Red Hat Linux secondary support role
  • VMware GSX Server
  • Citrix MetaFrame
  • Microsoft Active Directory, Group Policy, DNS, WINS, DHCP, FTP, TFTP, HTTP, TCP/IP subnetting
  • Microsoft SQL Server 7/8
  • Microsoft Internet Information Server, IIS
  • Microsoft Office applications, Outlook, Word, Excel, PowerPoint, Visio diagramming
  • Microsoft Exchange Server, SMTP, POP
  • Microsoft SUS
  • McAfee ePO support
  • Oracle 9iAS secondary support role , Business Objects, Informatica PowerMart
  • Dell PowerEdge servers, HP/Compaq Proliant servers, RAID 1/5, with FC SAN connectivity
  • HP Insight Manager SNMP , ServersAlive, HP Openview, Dell OpenManage, and other monitoring apps
  • Veritas Backup Exec, IBM Tivoli Storage Manager TSM
  • Security best practices for OS's and applications, e.g., CIS benchmarks, IIS Lockdown, SANS security
  • Business continuity and disaster recovery planning and testing, onsite and offsite SunGard
  • F5 Networks BIG-IP high-availability load balancing switches
  • Opsware IT automation software, server provisioning, application packaging, server patching
  • Problem resolution, taking ownership of trouble tickets and working to completion, advanced troubleshooting
  • Documenting IT environment, revising documentation as changes occur, PVCS Tracker
  • Training end users and IT team members as needed

Additional Course Work:

  • Amazon AWS Certified Solutions Architect training LinuxAcademy.com
  • VMware vCloud Director v1.5 Deploy and Manage
  • VMware VCP 5 Install, Configure, and Manage
  • VMware View 4 Course Carahsoft
  • Veeam Backup Academy Training
  • HP BladeSystem Administration HE646X
  • NetApp NCDA Bootcamp Data ONTAP 8
  • F5 BIG-IP v4.5 Administration
  • Active Directory Troubleshooting
  • SANS 2001 Baltimore, Intrusion Detection Track IDS
  • ISC2 CISSP Common Body of Knowledge Review Seminar
  • Cisco Networkers Conference
  • Learning Tree International, five Cisco networking courses
  • Emergent Technologies Citrix Admin

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