We provide IT Staff Augmentation Services!

Erp Senior Systems Administrator Resume

CAREER FOCUS:

I am a PeopleSoft functional/technical professional specializing in projects where I can utilize my proven customer driven approach to deliver a successful business solution.

SUMMARY:

  • 7years interfacing with insurance carriers, Open enrollment.
  • 8years Experience with PeopleSoft HCM core modules; HR/Payroll of North America, Benefits, ESS, Time and Labor, and Queries.
  • Extensive experience with FERS and DC Retirement Plans.
  • 8years focused on PeopleSoft software v.8.9 to 9.1.
  • 8years performing and supporting PeopleSoft functional unit testing, integrations testing, system testing, and user acceptance testing.
  • 3years experience with PeopleSoft Query.
  • Experience with Oracle 10g.
  • Providing functional consulting services to clients.
  • Complete task in an efficient and timely manner.
  • Technical communication skills.
  • The ability to improve the process of delivering solutions to clients.
  • The ability to share suggestions and knowledge capital for optimizations of clients implementations methodology.

PROFESSIONAL EXPERIENCE:

ERP Senior Systems Administrator

Confidential

Responsibilities:

  • Post implementation support and issue resolution.
  • Reviewed eligibility and calculate retirement benefits for normal and early retirements.
  • Rerun retirement calculations of retirees to in corporate new cost of living provision.
  • Research employee history for employees currently in Deferred Retirement Plans and enter specific data fields in PeopleSoft.
  • Set up terminated employees with vested pension into PeopleSoft.

Retirement Analyst/Calculator

Confidential, Washington, DC

Responsibilities:

  • Reviews, analyzes and verifies pension inquiries from DC Police, Firefighter and Teachers’ Plan members.
  • Processes retirement applications and verifying accuracy of information by developing and documenting a written chronological order of events in a members work history by requesting, researching, investigating and analyzing pension data.
  • Counsels’ employees on retirement - related rules, regulations and requirements; making determinations regarding creditable service, civilian deposits, re-deposits and post-1956 military deposits; and calculating retirement benefits.
  • Reviews and processes, death benefits and applications, surviving spouse, QDRO’s, divorce decrees, disability applications and updates members records accordingly.
  • Prepare and write appeals based upon Pension Plan rules.
  • Perform and/or verify required calculation of: vesting credit, plan service credit, account balance, service breaks, and reconcile benefit payments and payroll deductions.
  • Participate in managing the annual benefit processes such as annual enrollment, compliance testing and reporting, and required notifications.
  • Work with auditors (internal/external) in examination of benefits plans and cases.
  • Experience in, functional testing for PeopleSoft.

Jr. Program Support/Check Processing - Contractor

Confidential, Washington, DC

Responsibilities:

  • Processed request for earnings/employment information to Social Security Administration.
  • Confirmed eligibility to receive benefits and verifies data for estimates of years of service worked via an in-house Confidential computer line.
  • Maintained and followed up on all Confidential safeguard forms that are not signed by the participant in accordance with strict Confidential requirements; that includes secured storage, and ensures that they are authorized and signed by the appropriate department manager.
  • Resolved issues with the outside credit bureau; formulating a budget for the service and tracking cost.
  • I was responsible for prompt and accurate disposition of approximately 1,000 checks that representatives of deceased payees of debtors mail to the Insurance Operations Department lockbox or to PBGC directly.
  • Ensured that checks were deposited, recorded, routed, imaged, and appropriately credited back to the correct persons ledger on PRISM and PLUS.

Data Entry Specialist/HR Benefits - Contractor

Confidential, Falls Church, VA

Responsibilities:

  • Processed payroll from time input to check distribution using ADP’s payroll for windows product; processing deductions for employees; responding to employee pay inquiries.
  • Processed monthly union dues; calculate pay for new hires, terminations, family medical leave, and personal leave.
  • Assisted with quality control report to correct annual enrollment data.

Travel Support Counselor

Confidential, Rosslyn, VA

Responsibilities:

  • Travel support counselor for Confidential Travel in an inbound call center.
  • Responsible for sorting through vast amounts of information to help make the best travel arrangements in a quick and cost effective manner.
  • Sales and preparation of all government, military, and corporate travel arrangements.
  • Implemented data processing of new client/customer profiles to clarify and maximize service support.

Travel Support Counselor

Confidential, Washington, DC

Responsibilities:

  • Responsible for booking government, corporate, and military travel in an inbound call center.
  • Manage frequent flier, unused tickets, and various programs to maximize use and cost savings to the company.
  • Responsible for sorting through vast amounts of information to help make the best travel arrangements in a quick and cost effective manner.
  • Responsible for weekly reconciliations.
  • Composed internal memorandums to provide details of agenda outlines.

Hire Now