Self-driven Management and Technology Consultant with more than 18 years of progressive consulting experience in delivering enterprise solution implementations. Skilled in managing diverse multidisciplinary resource teams. Thrive in fast-paced environments require minimal time to acclimate.

Professional Summary

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Role on Engagement Manager Global Integration Competency Center QA COE

Managing a Team of 15

Leading a team responsible for maintaining and supporting the Integration platform on the Biztalk server Salesforce Force.com platform. The 40 applications range in size and audience from single department to Corporate / Customer wide Global solutions. Included is the companies Supplier Management Application a wholly contained solution used to manage the candidate applying for recruitingactivities.

Managing cost center build vs. buy analysis High Level estimating OOM ROM . Provide oversight to the Integration platform by working with other development teams and business owners to ensure proper governance practices are followed.

Manager IT Quality Assurance Center of Exellence.

As QA COE provide governance services and support for functional test automation projects across all IT development centers. I manage a core team of experts in developing and deploying effective test automation solutions. I provide guidance for local nearshore and offshore contract resources engaged by each location.

Established documented and enforced standards for test automation. Began by analyzing existing assets resources and practices. Next I applied an industry standard methodology to determine the effectiveness of an organization s automation effort. Then I recommended the implementation path for a comprehensive solution within the budget of the automation project. Finally I managed the efforts of the automation solution development team to ensure that they stayed within the guidelines. I established an Automation Council composed of test automation experts from each development center to handle ongoing governance.

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Role on Engagement Program/Delivery Manager

Managing a Team of 20 onsite 50 offshore

Managed several projects from conceptual stage including customer engagement executive presentations Governance Board approval process functional specification project planning estimates change managementand offshore development.

Engaged executive sponsors gathered and documented business requirements developed specifications drove offshore development team performed testing worked heavily with business and technical teams to facilitate and meet deliverables.

Managed a team of systems engineers developers business analysts and quality assurance analysts DBA responsible for the planning design installation configuration and maintenance of enterprise platform and B2B Integration portfolio.

• Ensuring project teams deliver the required outputs adhering to organizational standards and client requirements.
• Provided direction to and tracked deliverables of multiple cross-functional teams both locally and remotely
• Developed and maintained all operational documentation for client configuration and functionality
• Facilitated regular ongoing internal and client-facing meetings to track and review issue resolution
• Lead project management effort for complex annual benefits enrollment events by developing and tracking project plan and managing all deliverables
• Reviewed and approved monthly client invoicing
• Ensured compliance with Sarbanes-Oxley Act and SAS-70 auditing standards
• Involved in performance tuning for the environment using perf monitor.
• Involved in scaling out and scaling up the environments depends on the load requirement.
• Mentored new employessin all facets of their roles
• Experience in high availability Failover Clustering environments
• Involvement in Installation configuration and performance tuning

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Role on Engagement Technical PM

Managing a Team of 15

Effectively managing work through dealings with offshore and onshore consultant. Responsibilities involved liaison with a cross section of application managers effective communication to all team members and stake holders and senior management.

Technical PM involved in the Design and Implementation of a migration of Claim Handling system CHS from Mainframe to Web based application using .net technologies BizTalk Server.

• As part of Integration support team involved in installation configuration and administration of BizTalkenvironments as well as web servers and Application servers.
• Assessed project feasibility gathered business requirements and executed project plans for various business groups that were part of the 4.5 million budgeted for Source Project initiatives

Involved in effort estimation resources planning and project tracking / reviewing the deliverables

Served as a focal point for all client and programmer communications.

Coordinate between onsite and offshore teams on development and Implementation of the system.

Ensure the overall technical direction is consistent with the client s long-term direction.

Work with other architects to ensure that the products and components work together to meet the objectives and performance goals as defined in the requirements.

Fully understand the capabilities and limitations of the technical environments that come with the packaged software.

Review and integrate all application requirements including functional security integration performance quality and operations requirements.

Participated in transitioning the designs to the programmers and ensure a clear and complete understanding of the designs.

Production support confiurging MOM

Involved in performance tuning for the environment using perf monitor.

Involved in scaling out and scaling up the environments depends on the load requirement.

Mentored new employess in all facets of their roles

Experience in high availability Clustering environments

Invovlement in Installation configuration and performance tuning

Strong understanding of BizTalk message processing and databases

Ability to use the BizTalk Administration tools

Deploy BizTalk Applications via MSI

Configure hosts and host instances

Deploy and manage business rules

Configure and administer a clustered BizTalk environment with multiple message boxes

Develop a disaster recovery solution

Backup and restore BizTalk Databases

Work with BAM and failed message routing both inside the BAM Portal and SharePoint

Evaluate BizTalk performance using BizTalk specific Performance Monitor Snap-ins

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Role on Engagement Project Manager / Architect

Managing a Team of 5

Managed the development of the company s EAI Ecommerce Solutions. Worked extensively with customers to gather and document requirements including participation in brainstorming sessions with senior analysts and staff. Managed projects including assignment of analysts developers and technical support staff as needed. Projects included a major NORRIS OLLISEN Integration for LucasCounty -Toledo Police Department RELATIONSHIP AND PROCESS MANAGEMENT RPM Vending machine solutions VendOMatic Product Enquiry and Order Entry Module PIOE

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Role on Engagement Sr. System Analyst / Technical Lead

As a Sr. System Analyst I have been involved in Requirement Specification Analysis Design Development Testing and Implementation. Projects include Redesigning b2b application Vision Central Web Server to ASP.NET Integrating various disparate Application with Siebel CRM package Development of Interface for FAD Ford Authorized Dealers Integration with WrencheadProLite and Vision Clients. Installing Configuring Developing Maintaining website using Commerce server 2000/Site Server 3.0 Credit Validation with Cyber source membership authentication and cookie management Security and access permissions with AUO and membership and Data warehousing and reporting

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Role on Engagement Sr. Analyst/Technical Lead

As a lead developer involving in perform requirement gathering / requirements clarification for off-shore team developed and ImplementedCurrency conversion module.Responsible for Identifying and pursuing improvement in the quality of the product

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Role on Engagement Sr. Analyst/Technical Lead

Team Size 4

For a Chennai based consulting company I was responsible for customer relationship and project management for developing complex projects. Some of the projects include Ordering Production planning shop floor payroll and financial systems for investment and manufacturing environments. Worked closely with customers to define requirements and determine manpower levels. Recruited and assigned resources.

Outstanding Client Relationship Management award for the year 2002

Numerous On The Spot awards from the Senior Managers at The Hartford

Nominated for 2007 best team award withinThe Hartford EB T organization.