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SUMMARY:

Proficient in troubleshooting, technical solutions, customer service, network surveillance, monitoring, configuration, layer 1, 2 & 3, cabling, fiber optical, remote and physical circuit testing, upgrades, termination, maintenance, repairs, installation of hardware/software, AC/DC power and soldering

TECHNICAL SKILLS:

Equipment: Cisco routers 1600, 2600, 2800, 3200, 3700, 7500, 7600, ME3400, catalyst 3500, SIAD, 15454 DWDM, Ericsson 6601 & 3206, Ericsson RRUW & RRUS, SAU, Motorola RBS, Tandem BTS, MGX 8880 soft switch, DNX11 & DNX1 - U DACS, ISP A/B switches, HP & IBM servers, multiplexers, Titan 5500, NGX-S/MX 550 DAC’S, Lucent Lambda Xtreme, CBX 500, Fujitu Flashwave, TDMA, modems, repeaters, ATA modems, Kentrox CSU, NIU, channel banks, DSL routers, wireless routers, diplexers, processors, combiners, amplifiers, analyzer, Alcatel 5500/5600, Tellabs DACS, Marconi switches and hubs, KG-194 & 195 crypto

Wireless & satellite networks: UMTS, WCDMA GSM, iDEN, GPS

Network managing systems and GUI’s: Ericsson Smart laptop, AMS, Netcool, Big Brother, Cisco BTS, SBA, Granted, HP Open View, Netsmart, Hammer, Siemens Hi-Q, Secure CRT, F&E and Alcatel and Lucent platform

LAN & WAN networks & network protocols: OSI Layers, TCP/IP, OSPF, EIGRP, IGRP, RIP, SIP, PVC, SVC, CIR, BIR, PRI, Telnet, trace route, ping, IPv4 & 6VPN, DLCI, PPP, Mesh, DSLAM, DSL, ISDN, ATM, Frame Relay, SONET, TDM and WLAN

Cabling & circuits: CAT5E, 6, coaxial, fiber optic, RF, RS-232. RS-530; SS7, DDS, DS1, DS3, Ethernet, Gigabit, VLAN, optical circuits; STS, OC3, 12, 48, 192, DWDM

Test equipment: oscilloscope, T1 tester, Confidential -Berd 6000, OTDR, Fluke cable tester, React 2001, tone & generator, multi-meter, power meter, FO power & light meter

Ticketing systems. OS & MS Office suits: Remedy and TAMS, MS Office Word, Excel, PowerPoint, Visio, Outlook, schematic drawings, CAD and CMTS, CLI, TL1, UNIX, and some LINUX

WORK HISTORY:

Confidential

Integration Field Engineer

Responsibilities:

• Travel to Confidential & Confidential cell towers to perform integration, testing, troubleshooting and installations for 3G & LTE
• Software loading of scripts, basic and upgrade packages
• Co - siting GSM/WCDMA technology 850Mhz & 1900Mhz frequencies
• Installing Ericsson 6601DUW & DUL, RRUS/RRUW radio units
• Termination of RF cables, power cables, Ethernet and 66 block
• Performing internal and external alarm validation; troubleshooting
• Performing E911,Internet, inbound and outbound test calls

Confidential

NOC Network Analyst

Responsibilities:

• Provisioning, testing, and turn up of VLAN’s for a variety of wireless provider cell towers Confidential the MTSO for LTE 4G service
• Create MOP’s and preform client’s bandwidth upgrade for FTTT
• Update ASAP tickets with status of work performed; interact with wireless providers
• Perform RFC-2544 test from an Accedian MetroNODE/10G, EtherNID/1G or MetroNID/1G
• SSH into Cisco ME3400 & 7600 performing upgrades, some monitoring alarms of the network

Confidential

VoIP NOC Technician

Responsibilities:

• Troubleshoot DS3’s & T1’s Confidential optical backbone
• Interacted with Regional and Division worked Remedy Confidential for the PRI over DOCSIS and VoIP customers, performed trace route, pinging and answered trouble calls
• Monitor, analyze and solve network issue for alarms on circuits and VoIP equipment and setting up ATA test calls
• Monitored and troubleshoot the VoIP network remotely

Confidential

Telecom Coordinator/Telecom Help desk

Responsibilities:

• Implemented move list and coordinated employees from floor to floor and building to building
• Disconnecting and reconnecting all ISDN & analog telephone sets
• Assisted Telecom help desk with Remedy tickets for moves, adds, changes, disconnects and troubleshooting of lines and hardware issues

Confidential

Lead Network Technician

Responsibilities:

• Performed maintenance, upgrades, troubleshoot, installed, hardware network equipment and software for the Confidential network Confidential acilities
• Prepared RS-232,530, Ethernet, T1 cabling, SA testing for DDS, DS3 and Optical circuits for the Confidential SONET Backbone
• Interacted with PNOC, IP Engineers, and Confidential Com technician for assistances with software upgrades and testing circuits
• Installed HP/IBM severs, Cisco routers, Cisco 15454 DWDM, DNX11/ DNX1-U DACS, fiber optical patch panel connectivity and some configuration and troubleshoot the satellite network

Confidential

NOC Technician

Responsibilities:

• Surveillance monitoring alarms for circuits, remote testing and troubleshooting DSO, SS7, T1, T3, Optical circuits, DWDM, ATM/Frame Relay circuits on Fujitu 1995 & Tellabs DACS
• Assisted field techs with maintenance and repairing POP equipment, head-to-head testing with LEC’s
• Created and updated Remedy tickets and work with the IP NOC

Confidential

Field Technician, Telecommunication

Responsibilities:

• Installed and de-installed Cisco routers, switches, modems, CSU, repeaters and channel banks and upgraded/installed HP severs drives
• Performed maintenance, upgraded and troubleshoot T1’s and extended T1’s and POTS lines from the demarcation to CPE
• Installed DSL and wireless network, AP installs and testing with NMC Engineers and some router configurations
• Installed POS equipment & software, configured, test, and repairs

Confidential

Lead Technician, Telecommunication

Responsibilities:

• Oversee site crew, horizontal CAT5e cabling and backbone, voice/data termination 568B, 66/110 block, and built MDF & IDF
• Installed video equipment, pulled, terminated and tested RG8 coax, s-video and audio and installed test with Blonger Tongue Analyzer
• Responsible for training new hires OTJ training
• Installed cable conduit raceway, cable rack, cisco routers, and UPS

Confidential

Sr. Technician, Telecommunication

Responsibilities:

• Installed Polycom and Meridian digital telephones sets, tested and activated LAN and ISDN drops tie pairs, cross connect from the raiser to each floor closet, completed and resolved 10 to 12 trouble tickets and work orders in a day and written daily reports
• Responsible for 6 buildings cabling infrastructure, troubleshooting and maintenance

Confidential

Data Network Provision Engineer Supervisor

Responsibilities:

• Provision, test, and turn-up PVC, SVC, CIR, BIR, DLCI for Frame Relay/ATM, Point-to-Point, DSLAM, DSL and Mesh networks
• Assisted customers with configuring their Cisco routers, switches, and CSU/DSU, some routing protocols; TCP/IP, OSPF, and EIGRP
• Remote testing of digital and optical circuits with customers, CLEC using NMS HP Openview, React 2001, accepting local loops and remote cross connect on Alcatel/Lucent and Titans/Tellabs
• Supervised a team of 7, engineers and coordinators, prepared written weekly reports, evaluation, promotion and some hiring