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Jr. Application Administrator Resume

St Petersburg, FL

SUMMARY:

Network Admin Project Planning/Implementation Asset Management IT StrategySuccessful information technology professional with diverse experience focused on general troubleshooting of issues ranging from simple desktop to tier 2 and 3 network level issues, network management, system analysis, design and documentation, problem solving, data backup and remote monitoring. Proven achievements in productivity, client satisfaction, teamwork, and provision of hands - on guidance and support with server/client-based systems. Team oriented with excellent interpersonal and communication skills.

TECHNICAL SKILLS:

Server 2003/2008/2012/ Core/SBS Group Policy Exchange 2003/2007/2010 ADDS Hyper-V VMWare Firewall & VPN Configuration Network Security Remote Desktop Services

PROFESSIONAL EXPERIENCE:

Confidential, St. Petersburg, FL

Jr. Application Administrator

Responsibilities:

  • Primary responsibilities included creating, scheduling, and monitoring client jobs that ran via batch scripts, SQL scripts, and FTP scripts in 5 separate environments.
  • Served as the stop-gate between the production environment and the development and QA teams.
  • Provided support for these multiple environments, the over 500 jobs that ran daily, and also provided desktop support for 130+ employees.

Confidential, Tampa, FL

Primary System Administrator

Responsibilities:

  • Responsible primarily for 20-25 client accounts and secondarily for all other client accounts for the Technical Services Deparment.
  • Engineer, deploy, monitor and maintain client networks in their entirety.
  • This includes daily desktop support for existing networks for issues ranging from password resets to complex network issues, general monitoring, and patching maintenance.
  • Create, engineer, assist in planning and implementation of network upgrades and project work.
  • Establish and update client documentation. Administer best practices and correct pre-existing network issues or misconfigurations.
  • Data backup and archiving both on and offsite.
  • Managing and training a Backup System Administrator (BSA).

Confidential, Newcastle, DE

Youth Rehabilitation Counselor

Responsibilities:

  • Responsible for monitoring and care of all clients in a Residential Treatment Program, Day Program and Crisis Unit.
  • Guide clients, through example and use of a behavioral medication model to become more capable of interacting in a socially acceptable manner.
  • Help develop treatment programs for individual clients by collaborating with therapists, and treatment specialists.
  • One-on-one interaction and instruction of clients to help them cope with and understand the expectations and requirements of their individual treatment plans

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