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Operation Manager For Windows And Unix Resume

OBJECTIVE:

Pursuing a challenging position in the area of Software/Product Support, where my hands - on industry experience can be utilized, meantime provides me an opportunity for further growth.

SUMMARY:

  • 3.8 years of experience in Confidential Software Product support.
  • Experience on 4 products, Operation manager for Windows, Operation Manager for UNIX, Confidential Operations agent and Operations manager I.
  • Experience in using Service Centre windows client tool for case management.
  • Excellent interpersonal and customer relational skills.
  • Proven planning, organizational, analytical, communication and presentation skills.

TECHNICAL SKILLS:

Primary Programming Languages: C, C++, SQL.

Software Support Tools: SPARKS (Service Centre), Confidential OpenView Operations Manager for Windows/Unix/I

Platform: Windows, Linux Red hat,SUSE,Solaris and HPUX

PROFESSIONAL EXPERIENCE:

Operation Manager for Windows and UNIX

Confidential

Responsibilities:

  • solve, and prevent problems occurring in networks, systems, and applications in any enterprise.
  • Confidential is a scalable and flexible solution that can be configured to meet the requirements of any information technology (IT) organization and its users.
  • System administrators can expand the applications of Confidential by integrating management applications from Confidential partners or other vendors.
  • Help customers with resolving any issues or answering any queries occurring with Confidential .
  • Adding resolution knowledge to a Knowledge base for future use by other Engineers.

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