SUMMARY:

• Experiences on Core System Support, Architecture and Design
• Completed Migration Projects of HPUX 9 to, 11 - 00, 11iv1 to 11iv3, SUPERDOME, Virtual Machines
• Knowledge of SUN Solaris/AIX/Linux Suse & RedHat
• Programming languages: Focus, Pascal, C, Cobol, ADA, Shell programming, Uniplex
• Active Directory (Operator level) implementing Oracle, Informix, SQL, MySQL (RDBMS )on workstations and servers
• Experiences on quality ISO 9002 and internal / external audit
• Experience on Omniback and Dataprotector
• Experiences on HUMMINGBIRD
• Knowledge of Project Management (Prince2, Grantt), Risk Management and UML for the Managers
• Knowledge of MS Project, Visio and visionael, MS Office, Access and ODBC
• Knowledge of budget and supplier relationships
• Knowledge of incidents management tools such as Remedy7, HP Service Desk, bugzilla, ITIL3, ITSM…
• Knowledge of OpenView Network Node Manager (NNM), Crystal Reports, capacity management, SAS
• HP SIM, OVPM, Ignite, ITSM
• LACP, NFS, CIFS, HTTP, FTP, SFTP,VPN,LAN, VLAN,WAN
• Knowledge of ISO 2 2 1 22313 and BS25999
• Knowledge of Air Traffic Management (ATM), SES, SESAR ...
• System monitoring with eG enterprise (agent- web based monitoring tool)
• Enterprise Resource Planning / SAP
• IBM Tivoli Business Service Manager

PROFESSIONAL EXPERIENCE:

Confidential

I.S. Engineer

Responsibilities:

• Support & Monitoring Service
• IBM Tivoli BSM (Unix - Linux - Windows - Network -Application) - ITNM - ITM - TIP - TEP -BIRT
• Monitoring Business services and tracks them against business objectives and technology infrastructures
• Technical governance
• TADDM (Tivoli Application Dependency Discovery Manager) - CMDB - CCMDB
• Configuration Management

IT Service Support Manager

Confidential

Responsibilities:

• Customer IT System Support Management (Unix - Linux - Windows - Network)
• Technical governance

Senior Unix System Engineer

Confidential

Responsibilities:

• Backup System Admin Sun & Linux RedHat
• Supporting servers hosting Oracle applications, ETL, PeopleSoft, SAP (member of SAP Support Team in the Share Service) HP-UX
• Managing 2 HP-UX Superdomes, various RX & RP (vPARs & nPARs) and stand alone systems (PARISC & Itanium)
• Installing, configuring, maintaining and decommissioning HP servers
• Installing and configuring of High Availability MC/Service Guard - Clustering
• Configuring and administering various filesystems based on Logical Volume Manager concepts - SAN (EMC² - MX4), vSphere CLI, ESX,ESXi, VMFS, RDM (raw device Mapping), VMware vCenter server, vSphere Client, vSphere Web Access, vMotion
• NAS Users creation, support, removal, quota and permissions, NAS directories management
• Managing NAS severs, files servers, EMC Celerra data movers, Virtual Data Movers (VDM), Clustered NAS (distributed files servers simultaneously on multiple servers), EMC Clariion …
• Installing and configuring Ignite backup and recovering tool
• Installing Patch Bundles and Firmware upgrade
• Installing clusters and package administration
• Printers administration
• Troubleshooting hardware and Operating System HP-UX 11iV1,2 & 3
• Capacity planning and performance management (OvPM, OvPA, HPSIM, glance, ..)
• Backup with EMC Legato Networker, TSM backup with Data Domain Deduplication storage & cloning, HP Omniback & HP Data Protector, StorageTek SL 0, vtl
• Incident management accordingly with SLA statements and requirements (3d level)
• Change request process management and ITSM (remedy V.7) based on ITIL v3
• Business continuity and Disaster recovering planning
• Managing virtual systems
• Preparing HP Operation Meeting review
• Apache installation
• DB (Oracle) filesystem setting for migration and data transfer
• Documentation
• Monitoring systems with HPPM, HPSIM, Nagios, Glance, Top
• BMC Remedy ITSM7.6 (AR System 7.5 web interface): SMPM- ITIL- Fast Entry Console - Dashboard - Incident Management - Change Management - RFC - Problem Management - Assessments - CAB - Service Level Management (SLA6.x) - CMDB –Asset Management, COBIT
• Debbuging tools gdb, tusc
• Monitoring logs
• Monitoring Filesystems
• Checking system load
• Day to day checks
• Installation validation
• Checking logs, filesystems
• Checking system load
• Installing application using RPM & YUM
• Systems monitoring - Nagios

Business Development Manager

Confidential SC

Responsibilities:

• Supervision of the Computer Rooms
• Planning and organization of network & power connectivity to storage, server and backup equipment
• Participate in the definition of a new Data Centre network infrastructure in close collaboration with the Head of QA&IT team
• Participate in architectural design/reviews of the long term computer room strategy
• Coordination of actions in relation to planned & un-planned infrastructure unavailability
• Incident handling
• Ensure up-to-date documentation (e.g. network connections + PABX) and configuration management
• Organization of the physical installation of new hardware + Network (Cisco)
• Ensure decommissioning of end-of-life equipment
• Evaluation and implementation of security standards
• Elaboration of operational guidelines and procedures
• Technical contact with external suppliers.
• Backup and data recovery with Netbackup
• Oracle Grid Engine

System Support / System Administration / System Engineer

Confidential

Responsibilities:

• Installation of couple types of servers PA RISK and Itanium servers (HPUX 11.00, 11i …)
• Audit / System validations / Installation qualification protocol for servers and applications such as SAP and Oracle
• Ensuring level 3 support on the platform
• Upgrading and decommissioning systems
• Wella migration project
• Backup with Tivoli TSM – Advanced backup & recovery
• Disaster Recovery planning and testing
• Day to day Unix support
• Architecture, design, implementation UNIX Infrastructure for AIX,HP-UX & Solaris
• Incidents and problems management with HP Service Desk
• Monitoring AIX systems with lparstat, vmstat, sysstat

Unix Systems Administrator

Confidential

Responsibilities:

• Creating users installing various hosts and workstations: 725/735/755/B180L/B2000/B2600/C100/C110/C200//RP7400/ RP7410/ RP7420/ N class/ L class …
• Patching and upgrading hosts
• Managing MC / Service Guard configuration ( Clusters, Nodes, Packages …)
• Upgrading MC/SG to A11.13
• Managing software with ignite
• Managing DNS
• Managing NIS and NFS
• SAN / EMC / ECC
• Setting Network
• Managing Filesystems and LVM.
• Setting backup and restore with OMNIBACK / Data protector
• Installing OpenView / NNM
• Responsible for SAS/ITSV/ HP reporter / Capacity Management
• Managing e-mail and sendmail configuration,
• Upgrading kernel
• Architecture, design, implementation and documentation
• Installing LINUX / RedHat 8, 9 /RedHat Advanced Server / (Apache,BIND, NIS,NFS,SSH,SSL,krb5,Kickstart,Kernel upgrading,RPM building)
• Installing Apache Web server and HTML
• Installing Windows XP
• Day to day support of Development platform ( 120 Workstations + Servers )
• Incidents, Problems and Change requests management using Remedy v3.x
• Remedy support and troubleshooting
• Reverse engineering / ClearCase / rational rose
• TCP IP & FTP applications
• HP migration projects