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I.s. Engineer Resume

SUMMARY:

  • Experiences on Core System Support, Architecture and Design
  • Completed Migration Projects of HPUX 9 to 10, 10 to 10 - 20, 10-20 to 11-00, 11-00, 11iv1 to 11iv3, SUPERDOME, Virtual Machines
  • Knowledge of SUN Solaris/AIX/Linux Suse & RedHat
  • Programming languages: Focus, Pascal, C, Cobol, ADA, Shell programming, Uniplex
  • Active Directory (Operator level) implementing Oracle, Informix, SQL, MySQL (RDBMS )on workstations and servers
  • Experiences on quality ISO 9002 and internal / external audit
  • Experience on Omniback and Dataprotector
  • Experiences on HUMMINGBIRD
  • Knowledge of Project Management (Prince2, Grantt), Risk Management and UML for the Managers
  • Knowledge of MS Project, Visio and visionael, MS Office, Access and ODBC
  • Knowledge of budget and supplier relationships
  • Knowledge of incidents management tools such as Remedy7, HP Service Desk, bugzilla, ITIL3, ITSM…
  • Knowledge of OpenView Network Node Manager (NNM), Crystal Reports, capacity management, SAS
  • HP SIM, OVPM, Ignite, ITSM
  • LACP, NFS, CIFS, HTTP, FTP, SFTP,VPN,LAN, VLAN,WAN
  • Knowledge of ISO 27001 27002 27006 22301 22313 and BS25999
  • Knowledge of Air Traffic Management (ATM), SES, SESAR ...
  • System monitoring with eG enterprise (agent- web based monitoring tool)
  • Enterprise Resource Planning / SAP
  • IBM Tivoli Business Service Manager

PROFESSIONAL EXPERIENCE:

Confidential

I.S. Engineer

Responsibilities:

  • Support & Monitoring Service
  • IBM Tivoli BSM (Unix - Linux - Windows - Network -Application) - ITNM - ITM - TIP - TEP -BIRT
  • Monitoring Business services and tracks them against business objectives and technology infrastructures
  • Technical governance
  • TADDM (Tivoli Application Dependency Discovery Manager) - CMDB - CCMDB
  • Configuration Management

IT Service Support Manager

Confidential

Responsibilities:

  • Customer IT System Support Management (Unix - Linux - Windows - Network)
  • Technical governance

Senior Unix System Engineer

Confidential

Responsibilities:

  • Backup System Admin Sun & Linux RedHat
  • Supporting servers hosting Oracle applications, ETL, PeopleSoft, SAP (member of SAP Support Team in the Share Service) HP-UX
  • Managing 2 HP-UX Superdomes, various RX & RP (vPARs & nPARs) and stand alone systems (PARISC & Itanium)
  • Installing, configuring, maintaining and decommissioning HP servers
  • Installing and configuring of High Availability MC/Service Guard - Clustering
  • Configuring and administering various filesystems based on Logical Volume Manager concepts - SAN (EMC² - MX4), vSphere CLI, ESX,ESXi, VMFS, RDM (raw device Mapping), VMware vCenter server, vSphere Client, vSphere Web Access, vMotion
  • NAS Users creation, support, removal, quota and permissions, NAS directories management
  • Managing NAS severs, files servers, EMC Celerra data movers, Virtual Data Movers (VDM), Clustered NAS (distributed files servers simultaneously on multiple servers), EMC Clariion …
  • Installing and configuring Ignite backup and recovering tool
  • Installing Patch Bundles and Firmware upgrade
  • Installing clusters and package administration
  • Printers administration
  • Troubleshooting hardware and Operating System HP-UX 11iV1,2 & 3
  • Capacity planning and performance management (OvPM, OvPA, HPSIM, glance, ..)
  • Backup with EMC Legato Networker, TSM backup with Data Domain Deduplication storage & cloning, HP Omniback & HP Data Protector, StorageTek SL500 L700, vtl
  • Incident management accordingly with SLA statements and requirements (3d level)
  • Change request process management and ITSM (remedy V.7) based on ITIL v3
  • Business continuity and Disaster recovering planning
  • Managing virtual systems
  • Preparing HP Operation Meeting review
  • Apache installation
  • DB (Oracle) filesystem setting for migration and data transfer
  • Documentation
  • Monitoring systems with HPPM, HPSIM, Nagios, Glance, Top
  • BMC Remedy ITSM7.6 (AR System 7.5 web interface): SMPM- ITIL- Fast Entry Console - Dashboard - Incident Management - Change Management – RFC – Problem Management – Assessments – CAB – Service Level Management (SLA6.x) – CMDB –Asset Management, COBIT
  • Debbuging tools gdb, tusc
  • Monitoring logs
  • Monitoring Filesystems
  • Checking system load
  • Day to day checks
  • Installation validation
  • Checking logs, filesystems
  • Checking system load
  • Installing application using RPM & YUM
  • Systems monitoring - Nagios

Business Development Manager

Confidential SC

Responsibilities:

  • Supervision of the Computer Rooms
  • Planning and organization of network & power connectivity to storage, server and backup equipment
  • Participate in the definition of a new Data Centre network infrastructure in close collaboration with the Head of QA&IT team
  • Participate in architectural design/reviews of the long term computer room strategy
  • Coordination of actions in relation to planned & un-planned infrastructure unavailability
  • Incident handling
  • Ensure up-to-date documentation (e.g. network connections + PABX) and configuration management
  • Organization of the physical installation of new hardware + Network (Cisco)
  • Ensure decommissioning of end-of-life equipment
  • Evaluation and implementation of security standards
  • Elaboration of operational guidelines and procedures
  • Technical contact with external suppliers.
  • Backup and data recovery with Netbackup
  • Oracle Grid Engine

System Support / System Administration / System Engineer

Confidential

Responsibilities:

  • Installation of couple types of servers PA RISK and Itanium servers (HPUX 11.00, 11i …)
  • Audit / System validations / Installation qualification protocol for servers and applications such as SAP and Oracle
  • Ensuring level 3 support on the platform
  • Upgrading and decommissioning systems
  • Wella migration project
  • Backup with Tivoli TSM – Advanced backup & recovery
  • Disaster Recovery planning and testing
  • Day to day Unix support
  • Architecture, design, implementation UNIX Infrastructure for AIX,HP-UX & Solaris
  • Incidents and problems management with HP Service Desk
  • Monitoring AIX systems with lparstat, vmstat, sysstat

Unix Systems Administrator

Confidential

Responsibilities:

  • Creating users installing various hosts and workstations: 725/735/755/B180L/B2000/B2600/C100/C110/C200//RP7400/ RP7410/ RP7420/ N class/ L class …
  • Patching and upgrading hosts
  • Managing MC / Service Guard configuration ( Clusters, Nodes, Packages …)
  • Upgrading MC/SG to A11.13
  • Managing software with ignite
  • Managing DNS
  • Managing NIS and NFS
  • SAN / EMC / ECC
  • Setting Network
  • Managing Filesystems and LVM.
  • Setting backup and restore with OMNIBACK / Data protector
  • Installing OpenView / NNM
  • Responsible for SAS/ITSV/ HP reporter / Capacity Management
  • Managing e-mail and sendmail configuration,
  • Upgrading kernel
  • Architecture, design, implementation and documentation
  • Installing LINUX / RedHat 8, 9 /RedHat Advanced Server / (Apache,BIND, NIS,NFS,SSH,SSL,krb5,Kickstart,Kernel upgrading,RPM building)
  • Installing Apache Web server and HTML
  • Installing Windows XP
  • Day to day support of Development platform ( 120 Workstations + Servers )
  • Incidents, Problems and Change requests management using Remedy v3.x
  • Remedy support and troubleshooting
  • Reverse engineering / ClearCase / rational rose
  • TCP IP & FTP applications
  • HP migration projects

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