SUMMARY:

• Experienced Information Technology Professional with demonstrated expertise in the installation, configuration, and administration of Windows server 2000/2003/2008/2012 Beta, VMware ESX 4.0 and 5.0, VMWARE virtual center, Cisco UCS blade servers, Microsoft Hyper - V software products.
• Works closely and effectively with all levels of management to satisfy project and productivity requirements, Offers logical, forthright thinking and able to provide effective solutions to solve difficult problems.
• Capable of objective analysis and skilled at making quick decisions based on wisdom, experience, and judgment,
• Sought out by others for advice and solutions
• Possesses the ability to clearly communicate intricate technical solutions to business users, resulting in successful implementation
• Demonstrates project leadership for the customer and superior customer service through positive attitude, leadership, and hands-on teamwork.
• Qualifications include:Process-oriented thinker with an aptitude for analyzing the roles of people and business systems
• Solid record of delivering programs and services that meet organizational goals and remain in budget guidelines
• Adept at learning new skills and adapting to new situations as dictated by changing business goals
• Outstanding communication and interpersonal capabilities

TECHNOLOGY HANDLED:

Operating Systems: Solaris 9 & 10, Windows 2003 -2008 Server R2 (AD, DNS, GPO, DHCP, Cluster). Redhat & Suse-Linux

VMWare: VSphere 4.0, 5.0, ESX/ESXi 4.0,5.0, Virtual Center, VUM, PowerCLi, VMWare site recovery Manager, Nexus 1000

Cisco: Unified Computing System (UCS), Cisco 6100-6200 Fabric interconnect, UCS Manager software

Microsoft: Hyper- V, SCOM, SCVMM

Database: SQL, Oracle database - Server and client installation.

Backups: Symantec Netbackup & Livestate, NETAPP

Others: Active Directory, GPO, DHCP, DNS, SSL, SSH, SCP, FTP, LDAP, LDOM

Hardware: HP Blade C7000, Blade DL series, Onboard Administrator (OA), Flex-10 Virtual Connect (VC), I-SCSI Fibel channel, SUN T2200, V240, DELL PowerEdge servers,I-SCSI, NFS NAS, SAN. ILO/ALOM access to both SUN and Blade servers.

ITIL: Incident management, Change Management, Problem management implementation on supporting multiple platforms across Confidential infrastructure. Project management skill for infrastructure and platform deployments.

Monitoring tools: Nagios, Vcenter operation Manager, HP System Insight Manager (SIM ICE), USM, Nworks

SUMMARY EXPERIENCE:

Confidential

System Administrator

Responsibilities:

• Providing L3 operation enterprise support for Confidential Media Virtual Server Infrastructure.
• End to end management and ownership of Confidential Virtual Infrastructure.
• Technology and Lifecycle Management, system tuning, upgrades and Risk Management
• Engineering and Vendor Management
• Project Management and Integration of Infrastructure and product delivery
• Work Flow and Performance Management of highly skilled individuals
• Business Reports and Stake holder management
• Server Installation, Maintenance, Upgrades and Patching
• Evaluating vulnerability alerts and mitigating risks on the platform by applying bug fixes and patches
• After hours support and management on a rotating roster to meet SLAs
• Provide fault analysis and support to customers and internal users alike through a ticketing system
• System Backup and Restore with using Symantec (Livestate), NetAPP and other backup tools.
• Liaise with the security team to ensure compliance to the security process
• Liaise with Hardware Vendors for support and procurement of spares
• Research, recommendation and development on emerging technologies in Sun Solaris, Windows,Linux, Vmware, Cisco UCS and Microsoft Hyper-V arena
• Documentation of all solutions, support, builds and change control process

Confidential

Responsibilities:

• Installation, Upgrade and Troubleshooting of system and network.
• Level 2 &3 support both Admin and offsite office.
• Responsible for Network and System Administration.
• System Upgrade, Installing Application patches and fixes Troubleshooting, Developing processes and procedures including Security Maintenance.
• Duties include General Administration, Back-ups, Disaster Recovery, and Performance Tuning.
• Implements Applications on simulated production environment
• System documentation.
• Basic SQL query scripting
• Office System/Help Desk/End User Support, Active directory, IIS, DNS, FTP, DHCP,RAS
• VPN Support to end users
• Exchange 5.5 server administration (creation of user mailbox) routing protocols, ISDN, xSDL & ADSL, firewalls, VOIP and VPN support and administration
• NT Server Administration (NT/2K/2003)
• SQL DB administration
• Company internal support application (SalesLogix, Exonet & etc).
• PABX VOIP Administration using Free PBX software
• Active Directory Administration
• Contact Centre application support
• RSA secure ID security administration
• Backup Monitoring using EMC Legato Networker & Backup Exec
• Network structure cabling set-up and configuration
• Netscreen N25 firewall adminstration
• Office System/Help Desk/Technical Support/End User Support
• Logistic/Warehouse application support using Eparcel, AAE, DFE and StarTrack applications.
• Barcode label printer (Datamax, Zebra, Del Sol printers) hardware adminstration.
• Mail System Administration and end-user support (MS Exchange5.5)

Confidential

Responsibilities:

• Installation, Upgrade and Troubleshooting of system and network.
• Level 2 &,3 support in both production and management group.
• Responsible for Network and System Administration.
• System Upgrade, Installing Application patches and fixes, Troubleshooting, Developing processes and procedures including Security Maintenance.
• Duties include General Administration, Back-ups, Disaster Recovery, and Performance Tuning.
• Implements Applications on simulated production environment
• System documentation.
• Interfaces with Technical Support, Country Managers and Directors for the whole Asia Pacific regions.
• Office System/Help Desk/End User Support, Active directory, IIS, DNS, FTP, DHCP,RAS
• VPN Support to end users routing protocols, ISDN, xSDL & ADSL, firewalls, VOIP and VPN support and administration
• NT Server Administration (NT/2K/2003)
• AS/400 administration
• Mail Exchange server administration (creation of user, deletion, client installation outlook)
• Some basic Apache Java web administration and unix commands.
• Active Directory Administration (OU administration)
• Call Logging application support using Peregrine software ( Confidential call logging application)
• RSA secure ID security administration
• Backup Monitoring using EMC Legato Networker & Backup Exec
• Network structure cabling set-up and configuration
• Office System/Help Desk/Technical Support/End User Support
• Mail System Administration and end-user support (MS Echange200)
• IBM/DELL/ Confidential /HP/Sun Sparc/Compaq server hardware configuration.

Confidential

Responsibilities:

• Installation, Upgrade and Troubleshooting of system and network.
• Responsible for Network and System Administration.
• System Upgrade, Installing Application patches and fixes, Troubleshooting, Developing processes and procedures including Security Maintenance.
• Duties include General Administration, Back-ups, Disaster Recovery, and Performance Tuning.
• Implements Applications on simulated production environment
• Document Server Installation
• Interfaces with Technical Support, Country Managers and Directors for the whole Asia Pacific regions.
• Office System/Help Desk/End User Support, Active directory, IIS, DNS, FTP, DHCP,RAS
• Citrix Support to end users routing protocols, ISDN, xSDL & ADSL, firewalls, VOIP and VPN support and adminstration
• NT Server Administration (NT/2K/2003)
• Basic Unix and Solaris Administration, Linux 9
• Novell Netware server Administration (Ver. 4.11 & 5.0)
• ARCserve Backup software, Backup Exe
• ROUTER configuration (Cisco 2600), Pix Firewall
• Network structure cabling set-up and configuration
• Office System/Help Desk/Technical Support/End User Support
• Mail System Administration and end-user support (MS Echange200)

Confidential

Responsibilities:

• Installation, Upgrade and Troubleshooting.
• Responsible for Setting up Call center department.
• System Upgrade, Installing Application patches and fixes, Troubleshooting, Developing processes and procedures including Security Maintenance. Duties include General Administration, Back-ups, Disaster Recovery, and Performance Tuning, document Server Installation
• Interfaces with Development Managers and Directors for Project purposes.
• Office System/Help Desk/End User Support
• NT Server Administration (NT/2K), DNS, IIS, DHCP, RAS, Active directory, Terminal client
• Basic Unix and Solaris Administration
• ARCserve Backup software, Veritas Backup Exec software
• ROUTER configuration (Cisco 2600), Netscreen VPN box, VoIP Adminstration (MCI worldCOM)
• Exchange mail server administration (creation of user mailbox)
• Network structure cabling set-up and configuration, Nortel PABX administration
• Office System/Help Desk/Technical Support/End User Support
• Mail System Administration and end-user support
• IBM/DELL/ Confidential /HP/Sun Sparc/Compaq server hardware configuration.

Confidential

Responsibilities:

• NT Server Administration (NT/2K)
• Basic Unix and Solaris Administration
• Novell Server Administration (Ver. 4.11 & 5.0)
• ARCserve Backup software
• ROUTER configuration (Cisco 2600)
• Network structure cabling set-up and configuration
• Office System/Help Desk/Technical Support/End User Support
• Mail System Administration and end-user support
• Exchange mail server administration (Exchange 5.5, 2000)