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System Administrator Resume

Arlington, TexaS

SUMMARY:

To bring efficient and effective software solutions to users with your company in a technical support position using knowledge of the most modern and useful professional software and experience on a support team and system/web administrator. Can bring a great deal of profitability to any support position with technical talent, work ethic, and ability to work with people.

SKILLS:

Experienced system and website administrator, well versed in: Windows 2000, XP, Vista, 7, 2000 Server, Server 2003, Server 2008, Microsoft and Sun Webservers Administrator experience in both Cloud and physical data center environments. Skilled and dedicated second - and third-line software product support for Windows 2000, XP, Vista, 7, 2000 Server, Server 2003, Server 2008, Microsoft Office products, Adobe products, web servers, and a variety of other commercial products Programmer with experience in a variety of languages, including Struts framework, Java 2 EE, JavaScript, Microsoft .NET languages (J#, C#, Visual Basic, etc.) and environment, C, and C++ Versed in all aspects of a support team, including clerical, reporting, and documentation tasks Excellent customer/client relations and communications skills Experience with solo, team, and pair programming, development, and support Problem-solver capable of handling crises and working effectively under pressure Fast learner capable of adapting to new roles quickly

EXPERIENCE:

Confidential, Arlington, Texas

System Administrator

Responsibilities:

  • Worked as part of a team to deliver 24/7 data center support to over two dozen business clients
  • Maintained websites and website server infrastructure for all clients Served as Confidential lead for maintaining Asset Manager 5 client content management database
  • Led physical-to-virtual and virtual-to-virtual migrations of over 300 Windows servers for client Confidential and helped create and migrate a new Cloud environment for client Confidential .
  • Extensively utilized daily USD and SDM ticket queues to manage incidents, changes, and problems for client Windows systems.
  • Managed a Cloud data center of over a thousand virtual servers using VMWare vCenter
  • Built Windows Server 2003 and 2008 Server hosts from templates, physical and virtual Filed Installation/Operational Qualification and Root Cause Analysis documentation for new server builds and recurring problem resolution, respectively.

Confidential, Arlington, Texas

Clerk

Responsibilities:

  • Operated a 24-hour convenience store/gas station, serving up to 500 customers per eight hours
  • Worked unsupervised and independently in a trusted position
  • Served at the register, cleaned, inventoried, priced, and greeted customers

Confidential, Arlington, Texas

Independent Technical Consultant

Responsibilities:

  • Assisted up to 10 customers per week with various tasks and technical problems
  • First-line support for a wide and varied customer base for any consumer software and hardware problems, including data recovery and virus removal
  • Troubleshot Microsoft Windows and a wide variety of commercial software and hardware
  • Trained technically challenged clients in how to make best use of their personal computers, including training in Microsoft Word, Excel, and Powerpoint

Confidential, Dallas, Texas

Remodel Associate

Responsibilities:

  • Helped design and implement new floor layouts for a Confidential Supercenter Assisted an average of ten to twelve customers on a daily basis as a sales associat

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