OJBECTIVE: Accomplished IT Professional seeking a Senior Network/Systems Administrator position wif excellent benefits.

PROFESSIONAL EXPERIENCE

Confidential, Vienna, VA

Responsibilities:

• Manage virtual MS Windows 2008 servers using vSphere Client on VMware ESX 4.1.1 platform.
• Monitor virtual MS Windows SBS 2008 using Citrix XenCenter on Citrix XenServer 5 platform.
• Administer virtual Ubuntu and Fedora Linux machines.
• Create mailboxes, edit receive\send connectors and check queues in MS Exchange Server 2010/2007.
• Manage backups, create sub sites, edit website settings in MS SharePoint Server 2010.
• Deployed, add users and provide support for MS Project Server 2010.
• Backup and restore databases in MS SQL Server 2008 Management Studio.
• Enable users and troubleshoot problems using MS Lync Server 2010.
• Setup, edit and delete accounts in Active Directory on Windows 2008 R2 Enterprise Server.
• Create and update GPOs using Group Policy Management.
• Check Active Directory replication between 3 sites.
• Approve and push out Microsoft windows updates to computers using WSUS 3.0.
• Monitor virus threats and push out clients using Symantec Endpoint Protection Manager 12.1
• URL/content filtering, manage VPN connections, spam email filtering and update policies using WatchGuard X1250e Firewall.
• Manage and setup vlans on Cisco Catalyst 3750 Switches and Cisco 1800 Routers.
• Monitor disk space usage on Clairon CX300, AX4 and Cybernetics miSAN D SAN devices.
• Setup Buffalo and Thecus Network Attached Storage devices.
• Check backups and restore files using Symantec Backup Exec 2010 R2.
• Monitor network services and setup alerts using Zenoss Core.
• Setup Cisco VOIP phones and voicemail using PingTone vendor web interface.
• Setup and upgrade network printers.
• Provide technical support for over 300 local and remote users.
• Setup and troubleshoot problems on MACs.
• Deploy desktops and laptops to end users.
• Setup Confidential email on smart phones using Microsoft Exchange Active Synch.
• Replace defective hardware on servers and computers.
• Perform IT Orientations for new users.
• Provide after hours IT support.

Help Desk/Field Engineer

Cassidy Turley, Vienna, VA

Responsibilities:

• Install and setup MS Windows 2003 Servers such as DC, DNS, DHCP and File/Print Servers using VMware Server 2.0.
• Create mailboxes and check queues in MS Exchange Server 2003.
• Monitor and configure vlans on Cisco Catalyst 2500 and HP Procurve 2800/3500 Switches.
• Assist in setting up VPN connection using Cisco ASA 5500.
• Web content filtering, block ports and manage VPN connections using SonicWALL appliances.
• Backup and restore databases in MS SQL Server 2005.
• Install/publish new applications and manage connections on Citrix Presentation Server 4.0.
• Setup, configure and administer LaCie Network Attached Storage.
• Monitor backup jobs and restore files using Symantec Backup Exec 10.
• Monitor network and setup alerts using SolarWinds IPMonitor 9.
• Setup VOIP phones and mailboxes using Aptela and Inter - Tel management consoles.
• Block/unblock external email addresses using Postini Email System.
• Approve and push out Microsoft updates on workstations using WSUS 3.0.
• Create and update Group Policies Objects using Group Policy Management.
• Check Active Directory replication between sites.
• Create, disable and delete user accounts in Active Directory.
• Setup virtual PCs and Servers using Virtual PC 2007.
• Setup new offices from teh ground up, including ordering internet service, VOIP phones, coordinating copier installations and voice/data cabling.
• Setup and upgrade network printers.
• Provide technical support for 300 local and remote users.
• Remote into PCs and create tickets using Kaseya.
• Travel to different offices to provide onsite technical support.
• Create and update Symantec Ghost Images.
• Deploy desktops and laptops to end users.
• Setup Confidential email on smart phones using either BES or MS Exchange Active Sync.
• Replace defective hardware on servers and PCs.
• Perform IT Orientations for new users.

Confidential, Manassas, VA

Responsibilities:

• Install and setup MS Windows 2003 Servers such as DC, DNS, DHCP and File/Print Servers.
• Setup and configure Cisco Catalyst 2500 Switches.
• Monitor backup jobs, restore files and update policies using Veritas Netbackup.
• Monitor network and setup alerts using Solarwinds Network Management.
• Create mailboxes, edit public folder permissions and check queues using MS Exchange Server 2003.
• Create, disable and delete user accounts in Active Directory.
• Create and update Group Policies using Group Policy Management.
• Block and unblock email addresses using Mxlogic Email Defense System.
• Block/unblock websites and monitor internet traffic using Websense.
• Add new phones, setup voice mail and transfer extensions using Avaya Site Administrator.
• Add/edit users and generate reports using Basic Call Mgmt System (BCMSVu).
• Update users, generate reports and change settings in Footprints Ticket System.
• Provide technical support for 400 local users.
• Create and update Symantec Ghost Images.
• Deploy desktops and laptops to end users.
• Push out updates/software and inventory PCs using Netsupport Manager.
• Setup Blackberry Phones and troubleshoot problems that occur.
• Create and track purchase orders for IT Equipment and software.
• Replace defective hardware on servers and PCs.
• Perform IT Orientations for new users.

Confidential, Vienna, VA

Responsibilities:

• Provide technical support for 300 local users and 100 remote users in both Windows and MAC environments.
• Monitor teh IT Helpdesk emails and assign tickets accordingly.
• Setup internet dial up accounts for travelling remote users.
• Create and update Symantec Ghost Images.
• Deploy desktops and laptops to end users.
• Replace defective hardware desktops and laptops.
• Create and track purchase orders for IT equipment and software.
• Maintain PC and software inventory using TrackIT.

Confidential, Culpeper, VA

Responsibilities:

• Monitor HP-UX Servers using HP Openview in a 24/7 mission critical network.
• Monitor Windows 2000 Servers using CA Unicenter in a 24/7 mission critical network.
• Troubleshoot network and/or server problems, escalate to 2nd level if necessary.
• Perform server failovers using Cluster Administrator and MC Service Guard.
• Install new applications or updates on servers during allowed downtime period.
• Monitor backup jobs and restore files using HP Omniback and Legato Networker.
• Test new applications before installing on production network.