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Senior System Engineer & Scm Admin Resume

Beverly, MA

SUMMARY:

To attain a challenging position that will allow me to utilize and enhance my Systems Management and Technical Skills.

TECHNICAL HIGHLIGHTS:

Languages: Unix Shell, Perl, Windows scripts, DCL scripts, Batch files

Operating Systems: Solaris, AIX, HPUX, Microsoft Windows, Windows NT, Data Ontap (NetApp),OpenVMS

Configuration Management: Clearcase/Multisite (Base & UCM), CVS, RCS, SourceSafe,AccuRev,TFS

Software Applications: Mercury Quality Center,Veritas Netbackup, Final Builder, NIS, NIS+, NFS, Samba, Extraview, Microsoft Project, Microsoft PowerPoint, Microsoft Word, Visual Studio, TCP/IP, DNS, Flexlm

Hardware: Variety of Windows & Unix Systems/Servers, Tape Libraries, Exabyte, Optical disk, SCSI device setup

EXPERIENCE:

Confidential, Beverly, MA

Senior System Engineer & SCM Admin

Responsibilities:

  • Senior systems Engineer & Manager of Software Infrastructure.
  • Supporting the Software Infrastructure, maintaining several Sun Solaris servers and Windows clients, NetApp Servers including backup servers, Samba Servers, NIS Servers, license servers and SCM Servers onsite and offshore.
  • Setup SCM storage on NetApp, CIFS, qtree.
  • Perform upgrades of Veritas Netbackup Software and Data Ontap Software for NetApps.
  • Troubleshoot client/server and network problems.
  • Performing System Maintenance.
  • Setup CIFS Shares in NetApp for access from Microsoft Windows Systems.
  • Setup backup/recovery system of NetApps using Veritas Netbackup, backup up to NDMP Tape Libraries.
  • Define and setup the Snapshot schedule for NetApp Volumes.
  • Create and Document Server up - grade projects, backup/restore process, shutdown and startup procedures for all Servers.
  • Work with other Departments to minimize down time during Scheduled maintenance and upgrades.
  • Manage licensing for multiple third party applications.
  • Perform install and upgrade of multiple applications. Create and maintain documents for training end users as well as maintaining and troubleshooting client/server third party applications.
  • Responsible for process improvements and achieving delivery dates.
  • Review and recommend Software Tools to automate & improve SDLC process.
  • Maintain & Create SDLC Process Documents including ISO docs.
  • Document processes and provide training to software developers and other departments as needed.
  • Run Daily jobs & software builds, check logs debug client/server/network issues.

Confidential, Newport, RI

Senior Unix/Clearcase Admin/Release Manager

Responsibilities:

  • Perform upgrades assist all developers with Clearcase/Multisite use.
  • Administer variety of Unix Systems (Solaris, AIX, HP) and Client/Server Software.
  • Perform system upgrades & patches.
  • Troubleshoot Systems, Network & software issues.
  • Review current builds procedures, enhance build procedures, create & maintain build scripts & documents.
  • Perform software merges/delivers, daily builds.
  • Create, troubleshoot & test builds deliver releases to test group.

Confidential, Wakefield, MA

Release Manager/SCM Administrator

Responsibilities:

  • Execute Software builds on Unix systems using Clearcase version Control Software.
  • Update & maintain Unix build scripts for Telephony software.
  • Troubleshoot builds.
  • Deliver build releases to test group.
  • Provide Clearcase and Unix Systems support to Software Engineers.
  • Train new Employees for build process and Clearcase use.
  • Troubleshoot Unix systems and Network issues

Confidential, Lexington MA

Senior Software Support Engineer

Responsibilities:

  • Provide proficient timely technical support for Clearcase Unix Client/Server configuration Software.
  • Project lead for training of new Software Support Engineers.
  • Facilitate Technical group meetings for resolution of difficult Clearcase/Multisite issues including build &release issues, cmake, network & initial implementation issues.
  • Recreate and report in detail client/server software bugs and resolutions.
  • Setup and facilitate conference calls with third party vendors to resolve issues for hot customer sites.
  • Second Tier support for Support Engineers.
  • Document known problems and bug fixes.

Confidential, Topsfield, MA

Senior Support Engineer

Responsibilities:

  • Acting Manager of Technical support for 50% of the time.
  • Responsibilities include managing a staff of 6 software support engineers & technical receptionist.
  • Project Manager of Online product Demo system.
  • Create,maintain demo server & update scripts as needed on Openvms system.
  • Project Manager for Beta testing of new software releases.
  • Project Manager for a Major Release of the product Tapesys.
  • Created and Maintained online competitive product analysis reports.
  • Evaluate potential customer sites. Install, implement backup, restore & media Management Software products based on the site specific needs Liaison between Marketing & Software engineering.
  • Provide On-site consulting including installation, configuration & site specific customizations for Unix/NT & Vax/OpenVMS systems.
  • Create and maintain hardware support matrix.
  • Provide 24 hour support coverage.

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